Forward Deployed Engineer

Role Description

Some of the most important moments in a customer relationship happen in the room — when a demo lands perfectly, when a prototype makes an abstract capability suddenly real, or when a workshop shifts how a customer thinks about what's possible with connected vehicle data. The Forward Deployed Engineer (FDE) at Motorq lives for those moments.

The FDE is a technical generalist and customer-facing engineer who operates across both new business and existing accounts. On the sales side, you partner with Account Executives to:

• Demonstrate Motorq's platform compellingly
• Run technical discovery
• Build custom prototypes that bring prospective customers' specific use cases to life

On the customer side, you work alongside Strategic Customer Executives and the Customer Success team to:

• Drive deep product adoption
• Lead technical workshops
• Evangelize Motorq's full capabilities — including our growing AI and agentic product layer — to users and technical stakeholders within our most important accounts

This role requires a rare combination:

• The technical depth to build and demonstrate real solutions
• The communication skills to explain complex ideas to non-technical audiences
• The customer empathy to understand what someone actually needs before proposing how to solve it

You will travel regularly to be present where it matters most — at customer sites, workshops, and industry events.

Qualifications

• 3+ years of experience in a technical, customer-facing role — solutions engineering, forward deployed engineering, technical consulting, or similar
• Proficiency in at least one scripting or programming language and comfort working with REST APIs, JSON, and data querying tools (SQL, Snowflake, or similar)
• Familiarity with data science concepts — including data pipelines, exploratory analysis, statistical reasoning, and working with large structured datasets — sufficient to engage credibly with data engineering and analytics counterparts
• Experience building demos, prototypes, or proof-of-concept applications in a sales or customer success context
• Familiarity with AI/ML concepts and tools — LLMs, agents, data pipelines — and the ability to demonstrate AI-powered features credibly to technical and non-technical audiences
• Background in fleet management, telematics, automotive software, IoT, or connected vehicle platforms is a strong plus
• Strong written and verbal communication skills — able to produce clear technical documentation and lead engaging workshops with diverse stakeholder groups
• Willingness and ability to travel regularly (approximately 8–10 business days per month) to customer sites across the US

Requirements

• Support pre-sales cycles by leading technical discovery, delivering compelling platform demonstrations, and building custom proof-of-concept prototypes tailored to prospective customers' specific use cases and data environments
• Design and facilitate technical workshops with prospective and existing customers — helping them understand Motorq's data model, API capabilities, AI features, and integration patterns in the context of their own operations
• Develop reusable demo environments, sample applications, and prototype templates that showcase Motorq's platform across key use cases — fleet maintenance, driver safety, fuel management, vehicle recovery, EV health, and more
• Work alongside Strategic Customer Executives and Technical CSMs to drive adoption within existing accounts — identifying underutilized capabilities, removing technical barriers, and helping customers unlock more value from the platform
• Evangelize Motorq's AI and agentic product capabilities — including LLM-powered insight engines and automated fleet workflows — to both technical and business audiences
• Serve as a technical bridge between customers and Motorq's Product and Engineering teams — surfacing real-world use cases, feeding implementation feedback into the roadmap, and helping shape what gets built next
• Contribute to Motorq's external technical presence — developer documentation, technical blog posts, conference talks, and community engagement — helping establish Motorq as the go-to platform for connected vehicle intelligence
• Travel regularly to customer sites across the US to deliver workshops, support proof-of-concept engagements, and strengthen relationships with technical counterparts

Benefits

• Base salary: $130,000–$160,000 per year
• Performance bonus of up to 10% based on individual and company performance
• Equity participation
• Full benefits: medical, dental, vision, 401(k), paid parental leave