AI Process Forward Deployed Engineer

Role Description

As an AI Forward Deployed ProcessOS is a new kind of Camunda product: business processes described in natural language, generated as executable BPMN workflows, and improved autonomously from production data. We’re hiring the first cohort of Forward Deployed Engineers to bring it into production at enterprise customers. You’ll own the deployment journey from first process file to a working, improving system, and hand off a functioning capability to the customer’s team. The code you write and the patterns you discover feed directly back into how ProcessOS is built. This is a rare opportunity to shape a product, a function, and a field practice from day one.

You’ll work end‑to‑end across Java services and React interfaces, collaborating closely with a talented global team to measure, improve, and scale performance and fault tolerance in real-world distributed systems.

What You’ll Be Doing:

• Deploy and prove. Own the journey from first process file to production workflow. At 90 days: at least one workflow running, the improvement loop active, and measurable fitness gains the customer can see. At 12 months: 3–5 customers with viable deployments.
• Drive organizational adoption. Work across technical and business stakeholders to build understanding and trust, turning early deployments into lasting customer capability.
• Work at depth technically. Configure and run Camunda clusters locally and in cloud environments. Debug integration failures. Build custom agents where platform defaults don’t fit. Write connector logic that gets legacy enterprise systems talking to ProcessOS.
• Build the playbook. There is no deployment template yet. Document what good looks like as you discover it, and make the next implementation faster.
• Feed the product. Custom agents you write get contributed back. Integration patterns get codified. Production bugs you find, you often fix. Your field work is a direct input to ProcessOS.
• Hand off deliberately. Leave customers with a team that can operate independently, is trained on the platform, and acts on improvement results without you.

Qualifications

• Enterprise production experience: you’ve shipped something inside a large organisation and stayed to see it operate. You know why governance and resilience matter at scale.
• Technical depth: you can debug an integration failure, write a custom agent against a legacy API, stand up a Camunda cluster from scratch, and explain generated BPMN to both engineers and business leads.
• Stakeholder communication: you work effectively across engineering, architecture, and business leadership and adapt how you communicate without losing precision.
• Practical AI experience: you’ve used AI to solve real problems in production – not just experimented. You understand context management, prompt engineering, agent testing, and integration tradeoffs.
• Comfort with ambiguity: you make sound judgment calls without a playbook and document what you learn.
• Occasional travel may be required.
• Ability and/or willingness to use our product.

Nice-to-haves:

• Experience in a customer-facing engineering or professional services role.
• Familiarity with regulated industries such as financial services, healthcare, or insurance.
• Production experience with agentic systems or AI-integrated workflows.
• Contributions to a shared platform or open source project that others built on.

What We Have to Offer:

• Compensation: We offer competitive, fair, and transparent compensation. Salary ranges are location-based, with Standard and Major markets reflecting local competition.
• Equity: We also offer equity (where applicable) through our Virtual Stock Option Plan (VSOP).
• Benefits & Perks: We invest in your wellbeing, growth, and ability to connect, along with perks that support you no matter where you’re based.
• Remote & Flexible: Work from anywhere with the setup that suits you, home office budget, co-working space support, and flexible time off to recharge when you need it.
• In Person Connection: We invest in meaningful face time through our Annual Kickoff, team offsites, and Camundi Connection Budgets.
• Health & Wellbeing: Access locally tailored healthcare, Modern Health for global mental wellbeing, and our Live Well Lifestyle Spending Account (LSA).
• Financial Security: Retirement and pension plans (often with company contributions), plus life and disability insurance where relevant.
• Professional Growth: Up to $/€/£1,000 per year for self-driven learning: courses, certifications, books, you decide!

Company Description

“Everyone is welcome at Camunda” — it’s a celebrated component of our culture. We strive to create an inclusive environment that empowers our people. At Camunda, we honour diverse cultures and backgrounds and are proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to gender, race, ethnicity, religion, belief, sexual orientation, age, disability or any other protected characteristics under applicable law.

We are looking forward to your application! Come join us and be part of Camunda’s incredible journey: Make an impact at a pivotal moment in our story!