Clinical Nurse Educator

Job Title: REMS Clinical Nurse Educator
Job Description
The Risk Evaluation and Mitigation Strategy (REMS) Clinical Nurse Educator plays a key role in supporting patients enrolled in a Medication Therapy Program by providing high-quality patient care, counseling, and education on FDA-mandated REMS medications. This role focuses on promoting safe and effective use of specialty therapies, ensuring adherence to regulatory requirements, and serving as a trusted clinical resource for patients, caregivers, and internal partners. The ideal candidate is a compassionate and detail-oriented registered nurse who communicates clearly, solves problems proactively, and works independently while collaborating closely with cross-functional teams.
Responsibilities

• Counsel and educate existing patients on REMS FDA-mandated medications, including reading required statements verbatim as part of the REMS program when applicable.
• Ensure patients and their caregivers understand their current therapy, including medication purpose, dosing, and administration, to promote safe and effective treatment.
• Support medication adherence by reinforcing treatment plans, addressing barriers to adherence, and providing ongoing motivational and educational support.
• Schedule medication refill deliveries and collect copays, when applicable, to help maintain uninterrupted therapy.
• Adhere to contracted and accrediting regulations as indicated by drug specifications, ensuring full compliance with REMS and other regulatory requirements.
• Complete thorough, accurate, and timely documentation using good documentation practices in accordance with industry standards and regulations.
• Discuss potential and current side effects with patients, educate them about treatment alternatives where appropriate, and facilitate ongoing therapy adherence.
• Identify and report adverse events (AEs) and product complaints (PCs) to the manufacturer, FDA, and other governing authorities as required.
• Verify specialty drugs and provide patient education related to their use, acting as a conduit between providers and patients to support long-term therapeutic success.
• Maintain accurate patient demographic information, medical history, and records in compliance with federal HIPAA standards.
• Collaborate closely with Pharmacy Support teams to ensure timely and accurate delivery of specialty medications.
• Use professional phone etiquette and strong communication skills to interact with patients, caregivers, providers, and internal teams.
• Utilize computer systems for data entry, documentation, and communication, including email, word processing, spreadsheets, and web-based programs.
• Demonstrate attention to detail and strong problem-solving skills to address patient needs and support the mission of providing a high level of care.

Essential Skills

• Registered Nurse with a current unrestricted compact state license or primary North Carolina (NC) license.
• Associate, Bachelor, or higher degree in Nursing, or completion of an accredited nursing diploma program.
• Ability to obtain nursing licensure in all states and United States territories serviced within 3 months of employment through supported licensing programs (subject to minimal application guidelines).
• 5 or more years of nursing experience, with at least 1 year of inpatient or outpatient care experience preferred.
• Experience providing patient counseling and education, particularly related to medication therapy and treatment adherence.
• Strong attention to detail and ability to follow structured protocols, including reading required statements verbatim when mandated by REMS programs.
• Proficiency with computer skills, including email, word processing, spreadsheets, and web-based applications.
• Effective oral and written communication skills, with the ability to explain complex clinical information in a clear and compassionate manner.
• Ability to read, analyze, and interpret practice standards, professional journals, and technical procedures.
• Demonstrated ability to identify and report adverse events and product complaints in accordance with regulatory requirements.
• Strong phone etiquette and professional demeanor when interacting with patients and healthcare professionals.
• Self-motivated, organized, and able to work both independently and collaboratively within a team environment.

Additional Skills & Qualifications

• Experience in oncology or oncology nursing in inpatient and/or outpatient settings is highly beneficial.
• Familiarity with Risk Evaluation and Mitigation Strategy (REMS) programs and associated regulatory requirements.
• Experience with specialty drug verification and patient education related to complex therapies.
• Knowledge of motivational interviewing techniques to support behavior change and treatment adherence.
• Previous experience working with adverse event (AE) and product complaint (PC) reporting processes.
• Comfort working in a metric-driven environment and meeting performance expectations.
• Ability to collaborate effectively with pharmacy support teams and other clinical partners.
• Strong problem-solving skills and the ability to manage multiple tasks while maintaining high-quality documentation.
• Commitment to maintaining patient confidentiality and compliance with HIPAA and other privacy regulations.

Work Environment
This position operates in a hybrid work environment following a training period. After successful completion of training and demonstration of meeting performance metrics, the nurse typically works two days in the office and three days from home each week, while the remainder of the broader team works remotely. Standard hours are Monday through Friday, 9:00 a.m. to 6:00 p.m. The role involves frequent use of computers, web-based applications, and telecommunication tools to document patient interactions, coordinate care, and collaborate with pharmacy support teams. The work setting emphasizes a professional, supportive, and patient-centered culture focused on delivering a high level of care and ensuring safe, effective use of specialty medications.
Job Type & Location
This is a Contract to Hire position based out of Cary, NC.
Pay and Benefits
The pay range for this position is $40.00 - $40.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Cary,NC.
Application Deadline
This position is anticipated to close on Jun 29, 2026.
About Actalent


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