Senior Systems Administrator - Identity and Access Management (IAM)

What will you do?

Smarsh is seeking a Senior Systems Administrator focusing strongly on Identity and Access Management to join our IT Operations team. This role will be the primary hands-on administrator for IAM-related systems — Okta , Active Directory , and Microsoft 365 identity — with deep experience building and maintaining integrations across identity, endpoint, and security tooling (including Vanta , Vectra , CrowdStrike , Netskope , and CyberArk ). While IAM is the core focus, this is a broad systems administration role: the ideal candidate is a versatile, senior-level systems professional who can flex into other infrastructure and systems administration work as business needs grow.

• Administer and support Okta integrations (SSO, provisioning, workflows, device trust) across enterprise applications, partnering with the IAM/Okta lead as needed
• Build, maintain, and troubleshoot integrations between IAM and adjacent systems — identity, endpoint, and security tooling ( Vanta , Vectra , CrowdStrike , Netskope , CyberArk ) — ensuring reliable data flow and access accuracy across platforms
• Collaborate and strengthen Active Directory and Microsoft 365 identity infrastructure, including conditional access and identity governance
• Own Okta device trust configuration and endpoint compliance policies
• Serve as a senior systems resource across IT Operations, taking on broader systems administration responsibilities beyond IAM as priorities shift (e.g. infrastructure support, endpoint management, other platform administration)
• Support audits and compliance efforts (e.g. SOC 2 , FedRAMP ) with IAM evidence and access control documentation
• Troubleshoot and resolve complex identity, access, and systems integration issues escalated from the IT Operations team
• Document system configurations and integration architecture to support team knowledge continuity

What will you bring?

• 7+ years of experience in systems administration, with strong hands-on IAM/identity experience
• Demonstrated experience building, maintaining, and troubleshooting integrations across multiple platforms ( Okta , AD , M365 , and security/endpoint tooling)
• Strong background in Okta and Active Directory/Microsoft 365 identity/security administration
• Experience with modern security tooling ( CrowdStrike , Netskope , CyberArk , or similar) and how they intersect with IAM
• Experience supporting compliance frameworks ( SOC 2 , FedRAMP , or similar) from a systems/identity perspective
• Versatility and willingness to take on systems administration work outside of core IAM scope as team needs require
• Strong troubleshooting skills and ability to work cross-functionally with InfoSec and IT Operations

Preferred Qualifications

• Okta certifications (Certified Administrator, Certified Consultant)
• Experience with CyberArk PAM implementation or administration
• Broader systems administration background (servers, endpoint management, networking basics) beyond identity
• Prior experience in a regulated or compliance-heavy industry