Automotive Service Advisor

Automotive Service Advisor Legacy Kia of West Mifflin

Legacy Kia of West Mifflin is growing and looking for a motivated, customer-focused Service Advisor to join our fast-paced, high-performing service team. If you enjoy helping people, thrive in a busy environment, and want an opportunity with a dealership that values hard work, professionalism, and teamwork, we want to meet you.

We have recently completed major updates to our service department and doubled our shop capacity, creating exciting opportunities for experienced advisors to grow with us.

Kia experience is preferred. CDK Drive experience is preferred. Candidates with both Kia and CDK experience, along with a proven track record of success, will be highly considered for a top-tier pay structure.

What We Offer

• Competitive compensation
• Bonus and commission opportunities
• Health Insurance
• Dental Insurance
• Vision Insurance
• Modernized and expanded service facility
• Fast-paced, team-oriented work environment
• Opportunity for advancement

Responsibilities

• Greet customers promptly and professionally
• Write repair orders accurately and efficiently
• Schedule service appointments
• Maintain strong communication with customers throughout the repair process
• Coordinate with technicians and parts department to ensure timely completion of repairs
• Review repair orders to ensure all work is completed properly
• Perform and explain multi-point inspections
• Maintain high customer satisfaction scores in accordance with manufacturer guidelines
• Achieve performance goals and objectives set by management
• Assist management with additional duties as assigned
• Effectively communicate with both internal staff and external customers

Qualifications

• Valid U.S. Driver's License required
• Reliable and dependable
• Minimum 1 year of customer service experience preferred
• Previous automotive service advisor experience preferred
• Kia experience preferred
• CDK Drive experience preferred
• Strong communication and organizational skills
• Positive attitude with a high-energy personality
• Ability to multitask and remain focused in a fast-paced environment
• Professional appearance and demeanor
• Team-oriented mindset

Schedule

• Full-Time
• Monday through Friday
• Typical start time: 7:00 AM

Pay

• Competitive base pay plus bonus and commission opportunities
• Top-tier pay plan available for highly qualified candidates with proven success

Job Type

Full-time

Work Location

Legacy Kia of West Mifflin In-person

If you're ready to join a winning team and build a long-term career with Legacy Kia of West Mifflin, apply today.

Equal Opportunity Employer Statement

Legacy Kia of West Mifflin is an Equal Opportunity Employer and is committed to creating an inclusive workplace for all employees and applicants. We provide equal employment opportunities without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable federal, state, or local laws. We value diversity and are committed to fostering a workplace built on respect, professionalism, and opportunity.