Material Program Manager

Job Description The Material Program Management role is responsible for facilitating material delivery schedules, maintain inventory accuracy, and actively coordinating with end customer on material planning requirements Responsibilities: Stay on top of project’s material status: Manage material and delivery schedules to ensure materials will come on time and avoid line‑down situations Look for all possibility ways to solve the material shortage – Spot market, brokers, suppliers or coordinate with Customer to resolve the shortage. Work with suppliers to resolve the material shortage Actively contact the client providing the material status. PB material shortage report for updated providers. Negotiate quotations with brokers to obtain the best possible pricing with a reasonable lead time Provide quotations of raw materials to end customer and monitor the logistics process to ensure that shipments will be ready and delivered on‑time Solve the incoming shipment material issues such as quality issues, RMA requests, etc. Material repair coordination either on or off site. Material returns credit memo tracker. Coordinate with Incoming Quality Assurance dept. to resolve material discrepancies (EX. Missing drawing, unknown lot/date codes, & missing components) Consistently follow up with customs brokers by providing necessary documentation, signatures, approvals, and codes to avoid logistical delays of material shipments Ensure that RMAs are processed correctly by the supplier and monitoring when the credit or replacement materials will arrive Actively communicate with internal PE to ensure BOM is up to date and accurate Work with receiving department to resolve receiving discrepancies to prevent delay Synchronize with internal CFT (PM, WH, & Production teams) on material status to align with production build plans, inform CFT which builds are CTB and which are not Manage and assist buyers in regard to expediting materials, requesting samples, and managing PO issues. Working with Suppliers and Client for alternated parts suggestions. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: Skills and Requirements Strong problem‑solving and critical thinking skills Minimum 1-2 years of professional experience in supply chain or OEM management Experience in using SAP or any related ERP (Enterprise Resource Planning System) is a plus Must have strong written comprehension and verbal communication skills Proficient in computer literacy and Microsoft Office Suite (Excel) Fluency in Mandarin is a plus #J-18808-Ljbffr