Professional, Client Success (Sales Partner)

Client Success Professional

Epsilon powers connected marketing by unlocking the full potential of data and identity. As a Client Success Professional, you will act as a key contributor, supporting client and agency relationships and driving the strategic adoption of Epsilon's person-first digital media solutions. You will collaborate closely with Epsilon Sales, Publicis agency partners, and internal cross-functional teams to help transform client business objectives into high-performing media realities. This is an ideal role for a media professional who wants to be at the center of the actionbridging the gap between defined strategy, pitching new ideas that meet client objectives as well as hands-on execution.

You'll have the opportunity to:

• Partner with Client Leadership/Sales Team to support optimization, upsell, and digital media growth initiatives.
• Synthesize performance insights and assist in the preparation of QBRs and strategic readouts.
• Connect campaign results to broader business goals and future investment planning.
• Support the development of data-driven media proposals and campaigns that leverage Epsilon's industry-leading identity products.
• Contribute to Epsilon's growth by ensuring consistent delivery excellence and operational health.

Responsibilities:

You are a client-focused professional with a passion for marketing, client success, and digital media. You excel at getting things done, staying organized, and building strong working client and internal relationships. You are comfortable working with data to monitor performance and communicate insights, and you have a strong attention to detail that helps ensure high-quality execution. You have a proven ability to translate strategy into execution to drive results. You're proactive about identifying issues early, escalating appropriately, and partnering across teams to support client outcomes and continuous improvement.

Qualifications:

Bachelor's Degree from a four-year college or university.

4 to 5 years of experience in digital marketing, media, analytics, or client success.

Experience in developing, nurturing and managing client relationships.

Proven track record of driving and maintaining revenue growth with clients.

Exceptional organizational skills with the ability to prioritize multiple tasks and meet deadlines in a fast-paced environment.

Comfort working with performance data to monitor campaign health and identify trends.

Ability to build strong relationships with internal and external stakeholders.

Excellent communication and interpersonal skills.

Highly organized with a strong attention to detail.

Because You Matter:

As an Epsilon employee, you deserve perks and benefits that put you, your family and your finances first. Our benefits encompass a wide range of offerings, including but not limited to: Flexible time off (FTO), 14 paid holidays, paid sick time, parental/new child leave, childcare & elder care assistance, adoption assistance, comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling.

Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories.

Compensation Range: USD $64,000.00 - USD $84,000.00/Annually.