Guest Service Manager
TradeJobsWorkForce
ABOUT THE POSITION:
-Responsible for handling guest check-ins and check-outs efficiently, informing guests of hotel's facilities at time of registration.
-Handle guest issues, complaints, and requests and pro-actively resolve in a manner satisfactory to both the guest and hotel.
-Answer guest questions regarding local area facilities and be able to give proper directions to these areas.
-Demonstrate proper telephone etiquette, transferring of calls, and taking accurate messages for guests and fellow employees, according to company standards.
-Concierge- Manage guest experience by informing guests of various activities and dining around the area. Booking any activity or reservations as requested by guest.
JOB REQUIREMENTS:
-High school graduate or GED certificate, with an aptitude for math.
-Previous hotel front desk and SMS computer experience a plus.
-Basic computer skills a must.
Must be able to work well with others and must be able to work alone and overnight shifts. Overnight shift requires staff to remain awake at all hours at the night.
Qualified candidates are invited to submit your resumes to this posting or visit the hotel property to complete an application at the front desk.
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Guest Service Manager in Buffalo, NY vacancy
- ...benefits. Let's talk. Make your move. Requirements The General Manager is responsible for running a profitable restaurant and for making... ...meets McDonald's critical customer standards of Quality, Service, and Cleanliness. These standards are high, so this is a big job...SuggestedTemporary workFlexible hoursShift work
McDonald's
Buffalo, NY19 hours ago $80k - $95k
...Service Center Buffalo - Northwest JOB SUMMARY Caliber Collision has an immediate job opening for a Collision General Manager to perform all-purpose duties, which may include, but is not limited to the overall operation of our center, including risk management, teammate...SuggestedWeekly payImmediate startCaliber Public Safety
Buffalo, NY2 days ago$55k - $77.5k
...need leaders to grow with us! Our General Managers lead from the front and in this role, you... ...Holiday closures WHAT YOU'LL DO Be guest obsessed - uphold top-notch standards of... ...excellence and hospitality Ensure speed of service, accuracy, and positive guest obsessed...SuggestedApprenticeshipLocal areaShift workDay shiftAfternoon shiftChipotle
Buffalo, NY19 hours ago$68k - $83k
...Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an... ...plans for the hotel, ensuring revenue and guest satisfaction targets are achieved, forecasting... ...Leading all associates to achieve BLA’s service and satisfaction targets through...SuggestedWeekly payLocal areaWorldwideBuffalo Lodging Associates
Buffalo, NY4 days ago- ...GENERAL MANAGER JOB SUMMARY Urban Air is seeking a General Manager to motivate,... ...while providing a positive atmosphere for guests and staff. RESPONSIBILITIES PEOPLE... ...that provides exceptional customer service Implement and execute all staff training...SuggestedWork at officeFlexible hours
Urban Air Adventure Parks
Buffalo, NY2 days ago - ...General Manager Position Reporting to the District Manager, the General Manager will be... ...staff, controllable profit plan achievement, guest count growth, and sales building... ...and low shelves in office, store rooms, service areas, walk-in coolers, and freezers 3....Hourly payWork at officeLocal areaShift workNight shiftWeekend workAfternoon shift
Denny
Buffalo, NY2 days ago - ...nightly property operations by balancing accounts and supporting guest services during overnight hours. Youll perform system maintenance,... ...issues promptly and courteously. Communicate problems to management as needed. Night Audit & Financial Duties...Work at officeNight shiftEarly shift
Six Flags Darien Lake
Buffalo, NY1 day ago - ...The role balances revenue and expenses and provides front desk support during the audit shift, ensuring guest satisfaction through strong communication and service. Requirements include a high school diploma, at least one year of customer service experience, and the ability...Part timeShift workNight shift
Shaner Hotel Group
Buffalo, NY1 day ago - ...The Opportunity Delaware North Parks and Resorts is searching for a customer-service-focused full-time or part-time Night Auditor to join our team at The Westin Buffalo in Buffalo, New York. Working in an exciting, fast-paced environment, you will never have a dull...Full timePart timeNight shift
Delaware North
Buffalo, NY3 days ago - Top Commercial Cleaning and Janitorial Services Company seeking General Manager We're seeking a dynamic and results-driven General Manager (GM) to lead branch operations, drive customer retention, and achieve profitability goals. As the lead over the branch, the GM oversees...Work at office
- ...the next level? Westmatic Corporation is looking for a General Manager to lead our North American operations from Buffalo, NY. As a member... ...project management, production, installation, and aftermarket services. Strengthen and expand Westmatic’s brand presence across the...Local areaWorldwide
$65k
...you'll be doing: The Assistant General Manager (AGM) is integral to providing a superior experience for both staff and guests. The AGM reports to the General Manager and... ...industry a plus Strong knowledge of full-service restaurant operations Excellent leadership...Full timeWork at officeWeekend workAfternoon shiftResurgence Brewing Company
Buffalo, NY19 hours ago- ...ASSISTANT GENERAL MANAGER JOB SUMMARY The Assistant General Manager motivates,... ...environment that provides exceptional customer service while directing the team and ensuring all... ..., clean and secure environment for all guests and staff Continuously improves...Work at officeNight shiftWeekend workAfternoon shift
Urban Air Adventure Parks
Buffalo, NY2 days ago - ...SUMMARY: The person in this position manages all aspects of the operations of the railroad. He or she directs and coordinates activities... ...employee organization, retaliation, parental status, military service, or any other protected status under federal, state or local...Work at officeLocal area
G&W
Buffalo, NY3 days ago - ...We are looking for a Restaurant Manager to help manage our Dunkin' Team! A Restaurant Manager... .../her team to deliver great and friendly guest experiences, operational excellence and... ...are appropriately staffed to achieve guest service goals Maintain safe, secure, and healthy...Hourly payAll shifts
Workstream
West Seneca, NY2 days ago $125k - $175k
...can mean deeper job satisfaction, better rewards, and a great quality of life inside and outside of work. Job Title: Value Stream Manager Reporting To: Director, AG Site Operations Work Schedule: Onsite - Buffalo, NY At Moog our people enjoy solving interesting...Relocation packageFlexible hours$124k - $150k
SENIOR PROJECT MANAGER As the client’s primary contact, Senior Project Managers are responsible for profitably managing projects, ensuring their completion on time, within budget, and with quality workmanship. In this pursuit, Senior PMs must effectively balance stakeholder...Full timeFor subcontractorWork at office- Role Summary The Project Manager is responsible for overseeing and managing all aspects of projects within the organization, ensuring that they are completed on time, within budget, and in alignment with organizational goals. This includes leading project teams, coordinating...Full timeFor contractors
- ...like a Champion and Win as One. Pizza Hut Restaurant General Manager - Grow your career while making your customers and employees... ...and training, and is committed to delivering outstanding service to our guests. You love learning and guiding others new things and motivating...
America's Pizza Company, LLC
Lancaster, NY3 days ago - ...business in one of the most recession-resistant segments of the home service industry. Crawlspace Medic is the leading franchise in the... ...they intend to become one. Who This Is For You’ve led teams, managed operations, and driven results. But you’ve hit a ceiling. You’re...Full timeLocal area
Crawlspace Medic
Lancaster, NY2 days ago $80k - $120k
...Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you... ...Veterans, are encouraged to apply. Job Description: The General Manager's primary responsibility and accountability includes providing...Daily paidFull timeTemporary workThe Boyd Group
Amherst, NY2 days ago$85k
...electrical solutions across the full spectrum of construction and service work. We're growing our service division and looking for the... ...trade and is ready to run the operation. The Role The Service Manager leads the day-to-day operations of CVM's service division, serving...Full timeWork at officeCVM Electric
Buffalo, NY6 days ago- ...contributions will make a significant impact on our guests' experiences! You are the beginning of an... ...Provide gracious and efficient telephone service as it relates to general PBX calls. Calls... ...cards nightly. Requirements: Serve as Manager On Duty when required. Working in other...Local areaImmediate startShift workNight shiftWeekend work
Candlewood Suites Buffalo Amherst
Amherst, NY19 hours ago $33.5 - $38 per hour
...collaboration. We are seeking a dedicated Registered Nurse (RN) Case Manager to support a collaborative partnership between Independent... ...givers to develop a plan of care for the member who needs CM services. The CM will perform case management functions using a member-centric...Hourly payFull timeContract workLocal areaImmediate startRemote work- Milton Hershey School, a cost-free pre-K through 12th grade residential school, is seeking a Youth Development Specialist in the Education, Training & E-Learning department. This role supports students’ academic, social, and emotional growth through mentoring, small-group...
Milton Hershey School
Buffalo, NY5 days ago $88.7k - $150.8k
...role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-... ...sales curriculum covering prospecting, hunting, farming, account management, and customer engagement. Develop sales playbooks,...Full timeTemporary workWorldwide$46.92k
...Responsibilities include: Providing daily supervision and mentorship Managing household routines and student schedules Administering... ...and accompanying them to Judeo-Christian Sunday Chapel services (proselytizing prohibited) High school diploma or GED required...Full timeWork from homeRelocationRelocation packageFlexible hoursWeekday workMilton Hershey School
Buffalo, NY1 day ago- ...- Domino's Pizza is hiring bosses - more specifically general managers. It's a tough job, one that needs a natural like you. Of course... ...Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance& punctuality, Transportation to/from work, Store...Work experience placementWork at officeFlexible hoursShift workNight shiftDay shift
$63k - $80k
...provides medical, cosmetic, and surgical dermatology and allergy services with over 2.5 million patient visits annually. Our mission is... ...products & cosmetic services Job Summary : The General Manager oversees its respective centers, teams, and processes that are...Full timeTemporary workPart timeWork at officeLocal areaFlexible hours- ...Mira is looking for a General Manager to join our team! Mira is a Mediterranean restaurant... ...paced environment with the goal to provide guests a wonderful experience. The General... ...is responsible for managing the flow of service and assisting the staff with anything they...Full timeShift work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Guest Service Manager. Be the first to apply!
