Residential Field Supervisor

Residential Field Supervisor

At ImOn Communications, we're more than a technology provider, we're a team of people passionate about keeping our community connected. As a Residential Field Supervisor, along with the Sr. Manager of Field Operations, you will translate the company vision, mission, and strategies into functional activities within the assigned work areas. You will ensure the completion of well-defined departmental tasks; provide effective communication and supervision to department employees; work with the team to develop departmental and individual goals consistent with company strategic plans, policies and programs. You will also foster a spirit of team work, continuous process improvement, wellness, health and safety; monitors productivity, quality standards and cost objectives to ensure performance standards are being met or exceeded.

What You'll Do

• Comply with all safety policies, practices and procedures.
• Plan, assign, and direct work; appraising performance; rewarding and disciplining employees.
• Provide status reports for monthly/annual scorecards, departmental results meetings, and service/training needs.
• Interview, hire, train, and motivate staff while instilling a professional, customer service driven attitude among the team.
• Set production and maintenance goals ensuring that best safety practices are followed.
• Maintain install and service daily production schedule.
• Show exemplary service to customers, corporate leadership, peer supervisors and staff.

What We're Looking For

• Strong communication and customer service skills
• Strong leadership, problem solving, decision-making, analytical skills and organizational skills
• A positive, professional attitude, even in challenging situations
• Dependability and attention to detail
• Ability to work independently and as part of a team
• Comfortable working outdoors and at heights (ladder work, crawl spaces, etc.)

Requirements

Minimum Requirements

• High School Diploma or equivalent
• At least 3 years of proven field supervisory experience.
• At least 4 years of field installation experience.
• Must have a valid driver's license and satisfactory driving record as verified by the Iowa Department of Transportation. (I.D.O.T)
• Candidate must live within the market or surrounding area (Iowa City, North Liberty, Coralville)

Preferred Qualifications

• Jones NCTI Certifications
• Telecommunications/Utility industry experience

Why Join Our Team

• Career Growth: Structured advancement with company-supported certifications.
• Training & Development: Comprehensive onboarding and ongoing learning to help you build technical and leadership skills.
• Work with Purpose: Help families, businesses, and communities stay connected through reliable, high-quality service.
• Team Culture: Join a supportive group of professionals who value safety, collaboration, and doing things the right way.
• Performance Recognition: Earn advancement and rewards based on your quality, efficiency, and customer satisfaction results.

ImOn will hook you up with Company Benefits:

• Competitive pay
• Comprehensive health, dental, and vision insurance
• 401(k) with company match
• Paid time off (vacation, holidays, and sick days)
• Company-provided tools, uniforms, and vehicle for field roles
• Employee discounts on services and partner programs
• Wellness and employee assistance programs

If you're ready to take on a rewarding role that combines hands-on work, customer connection, and career growth, we'd love to hear from you.

Apply today and start building the network of tomorrow with us.