ISSM & IT Manager

ISSM / IT Manager

The ISSM / IT Manager serves as the strategic link between our Engineering, Cybersecurity, and Operations teams, ensuring our technology infrastructure, cybersecurity posture, and compliance programs support the company's continued growth. In this role, you will lead information security initiatives related to NIST 800-171, CMMC, and government customer requirements while partnering with our Cyber team to maintain a strong security and compliance framework. You will also oversee our third-party IT service provider, helping shape the company's technology roadmap, improve employee IT support, and ensure our engineers have the tools, systems, and infrastructure needed to be successful. This is a highly collaborative role that combines cybersecurity leadership, IT strategy, and operational oversight in a fast-growing defense technology environment.

What You'll Do:

• Lead and manage the company's cybersecurity and information assurance program in support of Department of Defense and government customer requirements.
• Maintain compliance with NIST 800-171, CMMC, customer cybersecurity requirements, and applicable security policies and procedures.
• Develop, maintain, and oversee System Security Plans (SSPs), Plans of Action & Milestones (POA&Ms), risk assessments, and other cybersecurity documentation.
• Serve as the primary point of contact for cybersecurity audits, assessments, and customer security reviews.
• Coordinate cybersecurity incident response activities, investigations, and reporting requirements.
• Act as the primary internal liaison between the company and its third-party Managed Service Provider (MSP), ensuring timely and effective IT support.
• Monitor IT service delivery, ticket response metrics, project execution, and overall MSP performance.
• Manage IT asset inventory, hardware lifecycle planning, software licensing, and technology records.
• Administer and coordinate Identrust/ECA certificate issuance, renewals, revocations, and employee support activities.
• Partner with leadership to develop and execute the company's IT roadmap, infrastructure strategy, cybersecurity initiatives, and technology plans to support future growth and expansion.

Required Skills & Experience:

• 5+ years of experience in cybersecurity, information assurance, information systems security, IT management, or related roles.
• Experience supporting Department of Defense, federal government, or defense contractor environments.
• Working knowledge of NIST 800-171, CMMC, cybersecurity compliance frameworks, and security best practices.
• Ability to manage external vendors, managed service providers, or technical service partners.
• Strong project management, organizational, and communication skills.
• Experience managing IT assets, technology projects, and operational priorities across multiple stakeholders.
• Ability to communicate technical concepts effectively to both technical and non-technical audiences.
• Must thrive in dynamic environments where multi-tasking is required for success
• Must be a nimble self-starter who is excited about technology and can think out of the box and suggest powerful new ideas
• U.S. citizen

Preferred Qualifications:

• Active Secret Clearance.
• CISSP, Security+, CISM, CAP, or comparable cybersecurity certification.
• Experience serving as an ISSM, ISSO, Information Assurance Manager, or similar cybersecurity leadership role.
• Experience supporting DCSA, RMF, NIST 800-53, or classified information systems.
• Experience with Microsoft 365, Azure, GCC High, endpoint management, and identity/access management solutions.
• Experience supporting multi-site organizations and infrastructure growth initiatives.
• Familiarity with Identrust, ECA certificates, PKI, and DoD authentication requirements.

Requirements:

• Must thrive in dynamic environments where multi-tasking is required for success
• U.S. citizen
• Must be a nimble self-starter who is excited about technology and can think out of the box and suggest powerful new ideas