Assistant Manager - Room Operations

Full-time

Marriott

JOB SUMMARY
Entry level management position that focuses on supporting the day-to-day activities of Rooms Operations of areas that include Housekeeping, Recreation. Laundry, Staff, AYS and Concierge/Guest Services. Position assists in working with employees to carry out guest arrival and departure procedures and to maintain the property's cleanliness standards. Strives to ensure guest and employee satisfaction and achieve the operating budget.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 3 years experience in the guest services, front desk, housekeeping, or related professional area.

OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the guest services, front desk, housekeeping, or related professional area.
CORE WORK ACTIVITIES
Supporting the Management of Rooms Operations Activities
• Opens and closes Front Desk shifts / Housekeeping and ensuring completion of assigned shift checklist and other duties.
• Runs and reviews critical information contained in room operations reports.
• Understands the functions of the Recreation. Laundry, Housekeeping, Bell Staff, AYS, Front Desk and Concierge/Guest Services operations.
• Operates all department equipment as necessary and reporting malfunctions.
• Ensures employees have the proper supplies and uniforms.
• Understands night audit procedures and being able to comprehend and utilize reports as necessary.
• Understands and complies with loss prevention policies and procedures.
• Communicates performance expectations employees in accordance with job descriptions for each position.
• Handles employee questions and concerns.
• Effectively schedules employees to business demands and tracks employee time and attendance.
Contributing Information to Support Managing to Budget
• Supervisessame day selling procedures to maximize room revenue and property occupancy.
• Verifies accuracy of room rates to maximize revenue opportunities
• Uses budgets, operating statements and payroll progress reports as needed to assist in the management of the Room Operations.
• Participates in the management of departmental controllable expenses to achieve or exceed budgeted goals.
• Understands the impact of Room Operations on the overall property financial goals and objectives.
Providing for and Managing the Guest Experience
• Assists in the investigation of employee and guest accidents.
• Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and
• Sets a positive example for guest relations.
• Interacts with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest problems and complaints seeking assistance from supervisor as necessary.
• Assists in the review of comment cards and guest satisfaction results with employees.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.

Apply

Vacancy posted 1 day ago

Similar jobs that could be interesting for youBased on the Assistant Manager - Room Operations in Atlanta, GA vacancy

Assistant Manager - Room Operations
...JOB SUMMARY Entry level management position that focuses on supporting the day-to-day activities of Rooms Operations of areas that include Housekeeping, Recreation. Laundry... ...AYS and Concierge/Guest Services. Position assists in working with employees to carry out...
Suggested
Full time
Shift work
Night shift
Marriott
Atlanta, GA
1 day ago
Assistant District Manager - Night Operations
$500 per week
...Job Description Job Description Description: Lead Our Overnight Operations Team Assistant District Manager – Night Operations $500/week + $50 Mileage + Route Pay | 1099 Contractor | Sun–Thu Evenings You run on hustle. We run at night. Let's talk. If...
Suggested
For contractors
Immediate start
Night shift
Afternoon shift
A1 Valet Trash LLC
Atlanta, GA
19 days ago
Manager, Learning Operations Managed Services
$134.5k - $265.1k
...Process as a Service (LBPaaS) helps enterprises operate and continuously improve learning programs through managed services, technology, and global delivery capabilities... ...to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills...
Suggested
Local area
Visa sponsorship
Deloitte
Atlanta, GA
1 day ago
Rooms Operations Manager
$57k - $71k
...Job DescriptionJob SummaryAssists in managing the execution of all operations in the rooms area departments (e.g., Front Office, Engineering/Maintenance, Housekeeping... ...and procedures. Leads specific team while assisting with meeting or exceeding property goals.Candidate...
Suggested
Hourly pay
Local area
Flexible hours
Marriott International Inc
Atlanta, GA
3 days ago
OPERATIONS ASSISTANT MANAGER
...work schedules and the ability to work today and get paid tomorrow. Responsible for assisting with all operational tasks within the store as delegated and assigned by the Store Manager with main focus on the front-end and sales floor operations. Also assist with the...
Suggested
Hourly pay
Full time
Seasonal work
Immediate start
Flexible hours
Dollar Tree Stores
Atlanta, GA
1 day ago
Assistant Manager, Stadium Operations
...one-of-a-kind sports and entertainment company that owns and operates an unmatched roster of Minor League Baseball clubs and... ...meaningful impact in the communities we serve.Position Overview: The Assistant manager, Stadium Operations will work with the Senior Manager of...
For contractors
Local area
Work from home
Flexible hours
Night shift
Weekend work
Afternoon shift
Diamond Baseball Holdings Llc
Avondale Estates, GA
1 day ago
Activate Games Assistant Manager
...service-savvy professionals for the role of Manager. This position keeps you constantly on... ...plays a crucial role in supporting the operations and success of Activate. They report to... ...have an excellent experience;Maintain the rooms by cleaning, painting, and any required...
Local area
Flexible hours
Weekend work
Afternoon shift
Early shift
Activate Games
Atlanta, GA
4 days ago
Junior Assistant Manager
...Junior Assistant ManagerRainbow USA is recognized as one of the fastest... ...oriented, fashion forward managers with a retail background to join... ...giving you the skills to operate one of our stores. At least 6... ...compensation and benefits package, and room for professional growth and...
Rainbow Shops
Atlanta, GA
4 days ago
Assistant Manager/Co-Manager
...Assistant Manager/Co-Manager - Atlanta, GA Rainbow USA is recognized as one of the... ...responsible to understand all aspects of store operations, including visual merchandising, asset... ...compensation and benefits package, and room for professional growth and development...
Rainbow Shops
Atlanta, GA
2 days ago
Assistant Manager
...Assistant Manager The Assistant Manager manages overall store operations and the achievement of company goals and directives. Essential duties and responsibilities include... ...and cleanliness of the sales floor, stock room and outdoor merchandise areas. Ensure that weekly...
Phenom People
Atlanta, GA
9 hours ago
Assistant Park Manager: Lead Fun & Operations (Benefits)
$16 - $19 per hour
Get Air Trampoline Park in Stone Mountain is seeking an Assistant General Park Manager to help run a fast-paced venue focused on a safe, fun family experience. You’ll lead a team, supervise daily operations and strive to deliver memorable visits for guests. The role requires...
Night shift
Weekend work
Picopoint Solutions
Stone Mountain, GA
1 day ago
Assistant Front Office Manager
...of Atlanta!Oversees the Front Desk operations and acts as the manager on duty in the hotel when senior managers... ...and Catering Department. Blocks rooms for arrivals and ensures any discrepancies... ...special requests whenever possible; assists customers in all inquiries in...
Shift work
Four Seasons Hotels Limited
Atlanta, GA
2 days ago
Assistant Front Office Manager
...Assistant Front Office ManagerLocation: Renaissance Concourse Atlanta Airport Hotel: 1... ...-taskerAbility to maintain established operational standardsMaximize profitability and ensure... ...Office ManagerResponsibilities/Duties:Manage room inventory and availability for future dates...
Crestview Management, LLC
Atlanta, GA
2 days ago
Assistant Front Office Manager
$65k - $78k
...DescriptionAssists the Front Office Manager in administering front office... .... Managing all day-to-day operations. Understanding employee... ...service by communicating and assisting individuals to understand guest... ...Identification 26134297Job Category Rooms & Guest Services...
Work experience placement
Relocation package
All shifts
Marriott International Inc
Atlanta, GA
1 day ago
Program Manager II, Machine Deployment Operations, Google Data Centers
$132k - $189k
...customers, and usher projects through the entire project lifecycle. Manage project schedules, proactively identify risks and clearly... ...new product introduction (NPI) role.Experience in supply chain operations in asset management, manufacturing, procurement, commodity management...
Google
Atlanta, GA
1 day ago
Senior Program Manager, Relay Operations Center Tech and Operations Integration
$115.6k - $160k
The Relay Operations Center (ROC) Tech and Operations Integration (OI) team is dedicated... ...automation that reshapes how disruption management work gets done across the ROC organization... ...high-volume workflows, prototyping AI-assisted solutions hands-on (using LLM-based...
Temporary work
Flexible hours
Amazon
Atlanta, GA
2 days ago
Assistant Manager - Thrillz Atlanta
...Atlanta is seeking an enthusiastic and highly organized Assistant Manager to support the day-to-day operations of our facility. As an Assistant Manager, you'... ...attractions, admissions, café, arcade, party rooms, and guest flow. Assist with opening, closing, and...
Shift work
Weekend work
Afternoon shift
Thrillz High Flying Adventure Park
Atlanta, GA
14 days ago
Head of Sales Strategy & Sales Operations - Remote
$125.8k - $185k
...the TeamOur sales and partner management teams are the heart and soul... ...revenue and help our partners operate and grow their businesses. As... ...insurance, family-forming assistance, and a mental health program,... ...innovation happens when everyone has room at the table and the tools,...
Hourly pay
Work at office
Local area
Remote work
Flexible hours
Doordash
Atlanta, GA
1 day ago
Assistant Manager II
$12.5 per hour
...Thanksgiving, Christmas, New Year’s Day Room to Grow! Benefits Package... ..., Equipment, Product and Management Training Program Employee... ...sales Meet banking, safety, operations and legal requirements Control... ...able to lift 25 pounds without assistance Other duties as assigned...
Base plus commission
Hourly pay
Immediate start
Flexible hours
Palm Beach Tan - Atlanta (Buckhead Solarium)
Atlanta, GA
3 days ago
Junior Assistant Manager
...customer oriented, fashion forward managers with a retail background to... ...team! Job Summary: Junior Assistant Manager - This is our entry... ...while giving you the skills to operate one of our stores. At least 6... ...and benefits package, and room for professional growth and development...
Rainbow Shops
Decatur, GA
1 day ago
Assistant Manager
...looking for an enthusiastic and driven Assistant Manager to join our on-site team. This role is... ...hands-on leadership experience, develop operational skills, and grow their career in a supportive... ...Competitive starting compensation with room for advancement. Skills: customer...
Platinum Coastal Group
Atlanta, GA
1 day ago
Assistant Manager
...-working, outgoing, energetic restaurant management personnel who can excel at the tasks in the... ...point of sale system Accept payments, operate cash registers, and maintain receipts Handle... ...maintain guest areas including dining room, counters, bathrooms, and building exterior...
Casual work
All shifts
Flexible hours
Night shift
Weekend work
Zaxby's
Atlanta, GA
4 days ago
Assistant Manager - Peachtree Battle
...Assistant Manager - Peachtree Battle The Store Operations & Inventory Associate Peachtree Battle, position is to support the store manager in leading a team and... ...accuracy, e-comm fulfillment from store stock, stock room management and replenishing store stock. Manage...
Full time
Work at office
Flexible hours
Night shift
Onward Reserve
Atlanta, GA
4 days ago
Assistant Sales Manager
...Assistant Sales Manager Milan Laser Hair Removal is one of the nation's premier laser hair removal... ...will lead the team in day-to-day operations during the absence of the clinic manager... ...support medical staff with treatment room upkeep. Perform opening and closing...
Full time
Work experience placement
Immediate start
Visa sponsorship
Afternoon shift
Milan Laser Hair Removal
Atlanta, GA
4 days ago
Assistant Manager
$21 - $22 per hour
...characteristic protected by law. Description We are seeking an Assistant General Manager to join our Team with a starting Wage between $21.00-$22.00... ...Hotel General Manager in the hotel's quality by inspecting rooms, public access areas, and outside grounds for cleanliness...
Hourly pay
Full time
Part time
Local area
Night shift
HomeTowne Studios & Suites by Red Roof
Atlanta, GA
1 day ago
Assistant Station Manager - Operations
$60k - $65k
...Job Description Job Description Assistant Station Leader – Ground Transportation (ATL... ...On-siteHands-On Leader | Fast-Paced 24/7 Operation | Growth Path to GM The Opportunity... ...transportation operation at ATL. Assist in managing, coaching, and developing teams of...
Full time
Live in
Weekend work
Afternoon shift
Skyhop Global
Forest Park, GA
23 days ago
Project Manager, Operations PMO
...Exchange (ICE) is seeking a highly capable Infrastructure Project Manager to join our Atlanta or Jacksonville office. This individual... ...confidently to senior and executive audiencesDemonstrated ability to operate independently with ambiguity and drive clarity rather than wait...
Work at office
Black Knight Financial Services
Atlanta, GA
5 days ago
Assistant Front Office Manager
$18 - $20 per hour
...Description Job Description Job Title: Assistant Front Office Manager (AFOM) Job Type: Full-Time Pay:... ...in ensuring the smooth and efficient operation of the front office. The AFOM plays a... ...oversees the front desk of a 387-room full-service hotel, capable of...
Hourly pay
Full time
Local area
Shift work
Night shift
Weekend work
Renaissance Atlanta Concourse
Atlanta, GA
more than 2 months ago
Program Manager, Marketing Operations
Program Manager, Marketing Operations - PMOPosition SummaryTarkett is seeking a highly organized and strategic Program Manager, Marketing Operations, to serve as a key member of the Marketing Project Management Office (PMO). This role will translate marketing priorities...
Full time
Worldwide
Flexible hours
Tarkett
Atlanta, GA
1 day ago
Operations Director, Biomarker Programs
$175k - $200k
...against "we caught it too late again". We're looking for an Operations Director to own the day-to-day operations of our biomarker... ...and tracking, and set the standards others execute against. Manage relationships with external labs, logistics providers, and other...
Permanent employment
Contract work
Immediate start
Remote work
Flexible hours
Prenuvo
Atlanta, GA
15 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Assistant Manager - Room Operations. Be the first to apply!