Tenant Coordinator

Tenant Coordinator

Tenant Coordinator LHH Recruitment Solutions is currently seeking a Tenant Coordinator with at least 2 years of experience working in a similar role. This is a Direct Hire opportunity within the Real Estate industry, located in Glen Oaks, NY. Responsibilities:

• Serve as a primary point of contact for tenants, responding to questions, service requests, complaints, and general property-related inquiries.
• Build positive relationships with tenants by providing responsive communication, professional service, and consistent follow-up.
• Receive, document, and coordinate tenant work orders and maintenance requests, ensuring requests are routed to the appropriate building personnel or vendors.
• Monitor open service requests and follow up with maintenance teams, property staff, and vendors to ensure issues are progressing toward resolution.
• Communicate status updates to tenants regarding maintenance requests, repairs, building services, and other property-related matters.
• Assist with coordinating vendor access, maintenance appointments, repairs, inspections, and other scheduled building services.
• Partner with property management, engineering, security, maintenance, and other internal teams to address tenant needs and operational concerns.
• Maintain accurate records of tenant correspondence, service requests, work orders, vendor activity, and completed repairs.
• Assist with tenant move-ins and move-outs by coordinating documentation, building access, scheduling, and communication with appropriate departments.
• Support tenant communications regarding building notices, planned maintenance, service interruptions, access requirements, and property updates.
• Monitor urgent and high-priority tenant requests and escalate issues to property management when necessary.
• Assist with maintaining tenant contact information, certificates of insurance, access records, and other property-related documentation.
• Provide general administrative support to the property management team, including preparing correspondence, maintaining files, updating tracking reports, and coordinating schedules.
• Help ensure tenants receive a professional, responsive, and positive experience throughout their relationship with property management.

Qualifications:

• 1-2 years of Real Estate or Tenant Services experience

Work Site: On Site Employment Type: Direct Hire Salary: $55,000-65,000/yr

Equal Opportunity Employer/Veterans/DisabledMilitary connected talent encouraged to apply