Medical Support Specialist

Employment Type: PRN Region: Alliance About Care for Kids: Care for Kids is dedicated to providing accessible, high-quality pediatric healthcare across Texas through in-person urgent care, primary care, telemedicine, and SchoolMed services. Our mission is to revolutionize pediatric healthcare delivery and improve access to exceptional care for children and families. About the Role: Care for Kids is seeking compassionate and adaptable Certified Medical Assistants (CMAs), Licensed Vocational Nurses (LVNs), and Registered Nurses (RNs) to join our pediatric clinical team. This is a highly versatile role supporting both clinical and front-office operations to ensure our clinics run efficiently and every patient and family receives an exceptional experience. Depending on your credentials, scope of practice, and clinic needs, responsibilities may include patient intake and triage, assisting providers with procedures, medication administration, laboratory testing, radiology support, patient education, insurance verification, patient registration, and other essential clinic functions. We are looking for team members who thrive in a fast-paced environment, take initiative, adapt quickly, and are passionate about caring for children and their families. As a Utility Player (CMA, LVN, RN), this role could include: Responsibilities are performed according to applicable licensure/certification, scope of practice, training, and Care for Kids policies. Welcome, room, and triage pediatric patients, including obtaining and documenting vital signs and presenting concerns. Communicate pertinent patient information and abnormal findings to the provider. Accurately document patient information and visit details in the electronic medical record (EMR). Assist providers with procedures and patient care, including splinting, vaccines, medication administration, phlebotomy, laboratory testing, and radiology. Administer and document medications as directed by the provider and permitted within scope of practice. Collect specimens and perform applicable CLIA-waived testing. Prepare, clean, stock, and maintain examination and treatment rooms. Support patient and caregiver education and follow-up as directed by the provider. Assist with radiology procedures, including appropriate patient positioning; training is provided. Support front-office functions, including patient registration, insurance verification, telephone support, and payment collection. Maintain compliance with HIPAA, OSHA, and applicable clinical and safety standards. Work collaboratively with providers and teammates to maintain efficient patient flow and exceptional patient care. Support other clinic responsibilities as needed. Required Competencies: Current CMA/RMA/NCMA certification, Texas LVN license, or Texas RN license. Current BLS certification. Minimum 6 months of recent clinical experience in pediatrics, urgent care, family medicine, or a similar outpatient setting. Experience with patient intake, vital signs, clinical documentation, and assisting providers with patient care. Working knowledge of HIPAA, OSHA, and basic clinical procedures. Ability to work in a fast-paced pediatric environment and support both clinical and front-office responsibilities. Availability to work assigned schedules, including evenings and weekends, as needed. Preferred: 1+ year of pediatric or urgent care experience. Experience with phlebotomy, vaccinations, medication administration, lab testing, splinting, or radiology support, as permitted by scope of practice. Experience with patient registration and insurance verification. Bilingual English/Spanish. Clinic Hours: DFW and Austin: Monday - Friday: 12:00pm – 9:00pm Saturday - Sunday: 9:00am – 5:00pm Houston: Monday - Sunday: 9:00am – 9:00pm Benefits: Benefits are based on employment classification and eligibility. All full-time staff members are eligible to participate in our suite of benefits on the first day of the month following 30 days of employment. Full-Time Team Members Medical, Dental, and Vision coverage Accident, critical illness, and hospital indemnity insurance Company-paid basic life insurance Voluntary life and disability insurance Legal and identity theft protection Paid Time Off Full-Time & Eligible Part-Time Team Members 401(k) Professional Development Reimbursement Employee Assistance Program Free in-clinic and telemedicine visits for employees and eligible dependents Corporate Discount Program (flights, hotels, theme park tickets, retail discounts, etc.) Company-paid BLS and PALS renewal classes Equal Opportunity Employer: Care for Kids embraces diversity and equal employment opportunity. We are committed to building a team representing a variety of backgrounds, perspectives, and experiences and provide equal employment opportunities in accordance with applicable law. #J-18808-Ljbffr