Customer Service Representative

Adecco is currently assisting a local Customer in their search for Customer Service Representative in CARY NC This is a great opportunity to further your existing skills as Customer Service Representative while learning new ones to assist you in your career. The best part is you would be joining a winning culture with Adecco while on assignment with our customer and having access to all our Adecco Perks!

Perks:

• Pay: $20.40/Hr

• Shift Available: Monday to Friday 09:00 Am to 04:30 Pm.

• Access to Adecco's Aspire Academy with thousands of free upskilling courses

• We're open to training the right candidate who demonstrates a strong willingness to learn and grow in this field.

Responsibilities:

· Answer incoming calls and assist patients with prescription status, billing inquiries, and general account questions

· Schedule medication deliveries and process payment information to ensure timely shipment of prescriptions

· Accurately document interactions and maintain detailed patient records

· Verify insurance information and assist with refill requests and invoice inquiries

· Address patient questions and escalate clinical concerns to pharmacists or nurses when appropriate

· Route inquiries to the appropriate departments to ensure prompt resolution and customer satisfaction

· Support additional customer service and administrative activities as needed

Required Qualifications & Experience:

• 1 year of experience in call center or customer services.

• High school diploma or GED

This role is being recruited for by one of our Centralized Delivery Team and not your local Branch. To be considered, please follow the steps included upon your application. For instant consideration for this for Customer Service Representative. Position with Adecco CARY NC. Apply today!

Pay Details: $20.40 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.