Online Sales & Operations Coordinator

Job Description

Job Description

We’re seeking a detail-oriented, data-savvy professional to support our growing ecommerce business, with a focus on Amazon and other online retailers. In this fast-paced role, you’ll help drive sales performance through reporting, inventory coordination, and digital merchandising while partnering across teams to keep operations running smoothly.

If you’re organized, analytical, and excited about ecommerce, this is a great opportunity to make a real impact in a highly visible role.

This position will be based in our Beverly, MA office on a hybrid schedule.

Key Results Areas

Ecommerce & Amazon Support

• Support daily operational management of Amazon Vendor Central and other ecommerce platforms
• Monitor preorder activity, shortages, cancellations, open orders, and fulfillment issues
• Coordinate promotional submissions and merchandising deadlines, including pricing promotions, Kindle campaigns, Vine programs, and other digital initiatives
• Track title setup, metadata accuracy, and content completeness across retailer platforms
• Identify and escalate operational issues impacting discoverability, conversion, or sales performance
• Assist with maintaining retailer-facing title data and ecommerce assets

Reporting & Forecasting Support

• Prepare recurring sales, inventory, and performance reporting
• Consolidate data from customer portals, internal systems, and reporting tools
• Support forecast tracking, reforecast updates, and preorder analysis
• Monitor key title performance trends and identify opportunities or risks
• Assist in preparing materials for sales meetings, retailer reviews, and internal business updates
• Help improve reporting accuracy, visibility, and operational decision-making

Inventory & Operational Coordination

• Monitor inventory positions and communicate potential risk areas
• Assist with tracking reprints, inbound inventory, and shipment timing
• Coordinate operational follow-up with distribution partners and internal stakeholders
• Support allocation tracking and high-demand title management
• Maintain internal title trackers, sales tools, templates, and operational documentation
• Help ensure operational accuracy across online accounts and digital workflows

Cross-Functional Communication & Execution

• Coordinate communication between sales, marketing, publishing, operations, and distribution teams
• Track action items and support timely follow-through on key initiatives
• Assist with meeting preparation, agenda coordination, and operational follow-up
• Help improve organizational responsiveness and execution across departments

Position Specifications

Qualifications

• 1–3 years of experience in publishing, ecommerce, sales operations, inventory management, or a related field
• Strong organizational skills and attention to detail
• Comfortable working with data, reporting, and spreadsheets
• Excellent communication and follow-through skills
• Ability to manage multiple priorities in a fast-paced environment
• Interest in ecommerce, digital retail, and operational strategy
• Experience with Amazon Vendor Central, publishing systems, or retail reporting tools is a plus

All salaries and salary ranges posted by The Quarto Group may vary depending on experience, skills, location, and like considerations.
Generous paid time off, paid holidays, and summer Friday afternoons. Generous health benefits, including medical insurance, vision insurance, dental insurance, flexible spending accounts for healthcare, dependent care and commuter, and more. 401(k) benefit plan with discretionary contribution matching by employer. Short and Long-Term Disability Insurance, Life/AD&D Insurance. Full-time employees are eligible for our comprehensive benefits program.

*All policies and benefits described are subject to change at any time.

QuartoUS is an equal opportunity employer; M/F/D/V are encouraged to apply. All applicants should be authorized to work in the United States. Quarto does not provide sponsorships.