Sales Operations Coordinator

Sales Operations Coordinator

Miami Full or part-time Permanent employee

Your Mission

We are looking for a Sales Operations Coordinator mostly focusing on sales and administrative requests from our end customers, partners and global offices. To ensure success, sales coordinators should have experience in a sales environment and advanced administrative skills. And, due to our international character, you are capable to prioritize by time zone.

The role and responsibilities

In this role, your primary focus will be handling any requests in our sales cycle. Duties include, but are not limited to:

• Receive and process sale orders online, or via phone and email
• Contacting customers by phone or email to answer queries and obtain missing information
• Checking the accuracy of orders, including contact details and payment information
• Issuing sales transaction invoices
• Responding to sales opportunities such as contract renewals
• Maintaining sales records
• Compiling monthly sales reports
• Liaise with other departments, and research new opportunities
• Supporting the Sales Department with other administrative tasks, if requested
• Direct feedback from customers to other departments

Your Profile

Job Requirements

• Education: High school diploma, GED or Associate Degree in Sales, Account Management, Administration or similar
• Language: Speaking and writing fluent English is a must
• Experience: Minimum of 1 year experience in an administrative role

Who we are seeking

• Exceptional interpersonal and customer service skills
• Advanced knowledge of administrative recordkeeping
• Proficiency with spreadsheet software and CRM platforms
• Motivated, articulate, and well-spoken
• Detail oriented and capable of multi-tasking
• Analyze the client issue and only sell with a professional approach
• Be result driven with a high perseverance to achieve sales targets
• A proactive team player that pays attention to details
• Able to provide a hands-on approach
• Be transparent and communicative

Why Us?

• You will join a fast growing scale up with a lot of opportunities to develop yourself within the company
• You will join a diverse and international team across 3 continents
• You will work in a fun and informal environment
• We are a flexible and remote friendly company

About Us

Dynamix is an IT company with a personal approach. We help organizations work smarter through solutions in IT support, cloud services, cybersecurity, and modern communication. From our offices in Amsterdam, Miami, India, and the Philippines, we collaborate with clients both locally and internationally.