Trading Application Support Engineer
$77.28 per hourBCforward
Job Title: Application Architect III Location: New York NY Duration: Contract - 11 months Pay Range: $77.28/hr (W2) Job ID: 373816 About BCforward BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity. Job Description We are seeking an Application Architect III to support Global Markets Front Office FICC Credit. The role requires strong production support expertise, collaboration with development and infrastructure teams, and disciplined incident and problem management in a fast-paced trading environment. The ideal candidate will have solid experience in Python, Unix/Linux, SQL, and shell scripting , with the ability to diagnose and resolve issues, develop automation, and maintain robust monitoring and documentation . Responsibilities:
- Provide application support and perform problem diagnosis, resolution, and clear status communication.
- Manage the user query mailbox and ensure timely, accurate responses within team scope.
- Design and enhance support tooling and automation using Python and JavaScript with Kafka and MongoDB.
- Support and resolve data feed and batch issues for Autosys and Python-based workflows.
- Monitor critical trading systems with ITRS Geneos, Splunk, and Dynatrace and act on alerts.
- Manage incidents, provide timely user notifications, and execute management escalations as needed.
- Maintain documentation and knowledge base for support processes and systems.
- Coordinate with development and infrastructure teams to drive issue resolution.
- Assist with metrics reporting for Python-based systems and Java applications.
- Plan, coordinate, and execute Business Continuity testing with required documentation.
- Organize and lead meetings to resolve production issues and track actions.
- Identify and implement automation to eliminate manual, repeatable tasks.
- Proficiency in Python, Unix/Linux, SQL, and shell scripting.
- Experience supporting trading or similar high-availability systems in Global Markets or Front Office environments.
- Hands-on with monitoring and alerting tools such as ITRS Geneos, Splunk, and Dynatrace.
- Ability to manage incidents, communicate status, and escalate appropriately.
- Strong analytical and problem-solving skills with clear verbal and written communication.
- Knowledge of Fixed Income products and workflows, including Derivatives, Bonds, MTGE Loans, and FIX Connectivity.
- Experience with Quartz, Kafka, MongoDB, Autosys, Ansible, and Java.
- Competitive compensation and benefits.
- Opportunities for growth with global clients.
- A supportive, inclusive culture that values innovation and people.
- Exposure to cutting-edge technologies and projects.
Vacancy posted 4 days ago
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