Maintenance Supervisor

Maintenance Supervisor

Are you looking to catapult your career by driving high-impact transformation with household brands? Do you crave an entrepreneurial, fast paced, and engaging growth assignment working with incredible people from across the globe?

At Dreyer's Grand Ice Cream, we are excited to start a new chapter of accelerated growth as part of Froneri – a global pure-play ice cream leader. Come help us transform DGIC into the #1 ice cream brand! With nearly 100 years of winning experience in the U.S, a robust portfolio of powerhouse brands that consumers know and love such as Häagen-Dazs, Drumstick, Dreyer's & Edy's, and the backing and coaching of European-based ice cream experts, we know we have the winning recipe.

Headquartered in Walnut Creek, the Bay Area's hub for up-and-coming food trends, our teams across our offices and factories are raising the bar on all things ice cream. We are investing in significant capital expansions to grow our Operations and Supply chain and are transforming how we work at every level to become agile, accelerate growth and elevate our quality. With a renewed focus on frozen treats, our tight-knit team of ambitious innovators are fully immersed in the business and encouraged to flex and make decisions quickly. We are committed to pursuing every great idea and delivering the best ice cream experience for our consumers, when and where they want it. Unleash your potential at Dreyer's Grand Ice Cream and discover what a sweet career we have in store for you.

Shift: Night

Main Purpose of the job:

This position coordinates and supervises Maintenance Technicians based on daily support to entire site, outstanding work orders, and special/emergency requests in accordance with individual Technician's skills and abilities. Maintain sound communication with MRO to ensure needed maintenance parts, equipment inventory reports are correct, and calculate minimum reorder levels. Compile maintenance reports such as downtime, work orders, preventative maintenance schedule, etc. These activities are carried out to ensure management information is available in a timely and accurate manner, and to assist in scheduling daily maintenance activities in an optimum manner.

Role and Activity:

• Safety
  • Comply with all company safety policies and procedures
  • Take an active role to ensure that personal safety and the safety of others is never compromised
  • Strive to make our facility a safer place to work through compliance with regulatory and plant safety guidelines.
  • Conduct weekly safety meetings
• Quality
  • Comply with the Good Manufacturing Practices as outlined by the plant Quality department
  • Actively participate in preventing and correcting quality related errors

• Assign Maintenance Technicians in response to request from production, recognizing the areas requiring immediate response to prevent downtime.
• Review downtime recap sheets on a daily basis and discuss with the Technicians where improvements can be made
• Develop and distribute Preventative Maintenance schedules for equipment. Continuously re-evaluate PM schedules for optimal efficiency
• Ensure work order assignments are completed in a timely manner
• Develop work schedules to utilize Maintenance skills and personnel availability
• Review requisitions with requesting Maintenance staff before signing to ensure every dollar spent is justified in the budget
• Work on system-wide Maintenance network team to ensure coordination of activities, plans, problem-solving, and other plant wide issues
• Participate in planning, scheduling, and supporting weekend coverage rotation as necessary
• Develop and implement skill building plans for individuals and the department, including standard operating procedures

Specifications:

• Minimum 3 years experience in a manufacturing environment and knowledge of Utilities/Facilities/Production equipment
• Engineering degree or equivalent experience preferred

Competencies/Skills/Knowledge:

• PC proficiency as well as excellent organizational and communication skills are a must
• Ability to develop a strong maintenance team in a high performing environment
• Strong problem solving and trouble shooting skills
• Knowledge in automatic controls is desired
• Project management experience
• Planning, scheduling, and budgeting experience
• CMMS/work order experience
• Applied Learning - Actively participate in learning activities; quickly gain knowledge, understanding or skill; apply knowledge or skill. This attribute will address the candidate's technical knowledge of all production operations. This position also requires an understanding of computer-based information systems.
• Building Partnerships - Identify partnership needs within 'upstream' and 'downstream' teams; explore partnership opportunities; formulate action plans; subordinate own area's goals; monitor partnership by encouraging feedback

• Supervise and coordinate the activities of Maintenance Technicians daily based on production schedule
• Review work orders and preventative maintenance needs, taking into account such factors as priority, production schedules, and material/parts availability. Assign Technicians based on skills required.
• Building Strategic Working Relationships - Seek opportunities by traveling to other Operations Centers with a focus on learning, benchmarking, and improvement
• Adaptable - Adjust approach to match varied task requirements; Adjust behavior to others' styles; Change priorities to meet changing demands; Adjust quickly to new responsibilities and tasks
• Building and Leading a Successful Team - Develop structure; Facilitate goal accomplishment; Involve others; Inform others on team; Model commitment. This dimension addresses the ability to lead others through influence, motivation and delegation while enhancing an 'I can make a difference' Grooves-based culture. The leader understands how to make the best decision and gain buy in from the team, with the main focus on improvement and taking the team to the next level.
• Coaching - Helping employees develop their knowledge and skills; providing timely feedback, guidance, and training to help them reach goals.
• Communication - Organize the communication; Maintain audience attention; Adjust to the audience; Ensure understanding; Adhere to accepted conventions; Comprehend communication from others. The key skills in this area are group facilitation, information sharing, ability to facilitate groups in conflict, listening, writing communication, and the use of key principles
• Information Monitoring - Identify monitoring needs; Develop monitoring systems; Implement tracing systems; Review data
• Planning and Organization - prioritize activities and assignments; Determine tasks and resources; Schedule appropriate amounts of time for completing work; Leverage resources. The key focus of this dimension is the ability to plan. To see what needs to be accomplished, to organize for execution and the delivery of results utilizing personal time well to maximize follow through
• Applied Learning - Actively participate in learning activities; quickly gain knowledge, understanding or skill; apply knowledge or skill.
• Represent The Froneri Way of working through the behaviors and characteristics in our operating model and core value.

Measurable Outcomes:

• Response time to Maintenance requests
• Work order completion rate
• Maintenance cost efficiency
• Equipment Downtime

Levels of Responsibility:

• Quality and technical system adherence
• Completion of the required production to plan
• Health and Safety
• Impeccable hygiene standards always
• Clean as you go; use proper cleaning techniques (i.e. limited water hose usage)
• Number of direct reports (if applicable):

Behaviors and Core Values: Must consistently showcase the desired behaviors that represent our Core Values.

We Take Ownership

• Stay committed to responsibilities from start to finish
• Make sound decisions and get into the right level of detail
• Apply resources to initiatives that add growth, improve efficiencies, or reduce waste

We Do What Is Right

• Choose transparency over convenience, even if it means difficult conversations

• Set clear roles and responsibilities, enabling everyone to exercise appropriate initiative and judgment

• Speak up when you see something that does not align to our values and policies

We Seek to Improve