Catering Coordinator
Union League Club of Chicago
Position Summary: The Catering Coordinator assists sales and catering managers in achieving customer satisfaction by performing administrative duties relating to members, guests, Club communications and sales.
Essential Functions:
➢ Answer office phones when sales staff not available. Respond to all inquiries accurately, timely and in a professional manner.
➢ Work closely with other departments and assist with booking committee meetings.
➢ Responsible to BEO Distribution and Change log management.
➢ Assist with processing deposit and payments.
➢ Handle all Private Dining Reservations and work closely with our members with their event needs.
➢ Assist with printing needs menus, parking vouchers, breakfast vouchers, etc.
➢ Attend daily BEO meetings to help communicate changes to the team.
➢ Always display a neat and business-like appearance.
➢ Assist with VIP tour planning and gift preparation, check rooms, meeting space, and amenities.
➢ Provide tours of the club if needed.
Education: Bachelors’ degree in Marketing or Hospitality Management or any other combination of education, training or experience that provides the required knowledge skills and abilities.
Experience: Prefer 1-2 years of Catering office experience in a luxury Hotel or Club setting.
Additional Skills: Proficiency with Microsoft Word, Excel and Outlook is required, excellent communication, organization, and service-oriented people skills. Experience working with Delphi is preferred.
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