Repair Foreperson, Bus Maintenance

Job Summary

The Repair Foreperson for Bus Maintenance is responsible for supervising, coordinating, and supporting the safe, efficient, and effective maintenance, repair, inspection, and troubleshooting of the Authority's bus transit vehicles, equipment, and related systems.

Duties & Responsibilities

• Supervise and support the repair, maintenance, inspection, and troubleshooting of bus transit vehicles, equipment, and related systems.
• Assign, oversee, direct, and support the daily activities of assigned work crews.
• Inspect maintenance and repair activities to ensure assignments are completed safely, efficiently, and in accordance with established schedules, procedures, and operating standards.
• Remain current with the MBTA's Safety Plan and the position's related safety responsibilities.
• Enforce Authority safety standards to ensure the safety of employees and customers.
• Ensure inventory, equipment, tools, materials, and facilities under their control are protected, maintained, and kept in safe operating condition.
• Assume the responsibilities of their supervisor as needed.
• Document, maintain, and prepare required maintenance, inspection, and personnel records using manual and computerized tracking systems.
• Ensure work is completed in a timely, efficient, and cost-effective manner consistent with budgetary goals.
• Provide on-the-job training, mentoring, technical instruction, guidance, and support to assigned employees as needed.
• Drive a company or personal vehicle to visit work sites and/or transport crews, materials, or equipment as needed.
• Respond to inquiries from customers, vendors, coworkers, and other stakeholders in a courteous and professional manner.
• Work any and all shifts and/or locations as assigned or directed.
• Respond directly or through others to emergencies twenty-four (24) hours per day, seven (7) days per week.
• Uphold the rights and interests of the Authority while building and maintaining effective working relationships with employees.
• Assist in managing the workforce by ensuring fair and consistent application of, and strict adherence to, Authority rules, regulations, policies, procedures, and applicable collective bargaining agreements, including EEO, anti-discrimination, anti-harassment, and anti-retaliation policies.
• Perform all other duties and projects as assigned.

• Supervise assigned department workforce and provide direction, on-the-job training, mentoring, technical guidance, and support for maintenance, inspection, repair, and troubleshooting activities.

Minimum Requirements & Qualifications

• High school diploma or equivalent (G.E.D.) from an accredited institution.
• Three (3) years of experience in rail and/or bus maintenance.
• Effective organizational, analytical, communication, and problem-solving skills.
• Working knowledge of Microsoft Word, Excel, and/or database applications.
• Ability to provide internal and external customers with courteous, professional, and responsive service.
• Ability to supervise, support, and work effectively with a diverse workforce.
• A valid driver's license in accordance with MBTA policy.
• Ability to pass the Vehicle Repairer exam or a similar applicable exam.
• Must obtain a valid Class B Commercial Driver's License (CDL) with general knowledge, air brakes, and passenger endorsements, within 120 days of hire, independently or through the MBTA's sponsored training program.
• Successful applicants must have the English language skills required for the effective performance of the position.

• None.

Preferred Experience & Skills

• Technical degree from an accredited institution, and/or related maintenance training from a technical institute or related technical certificates.
• Additional experience in electric or dual-mode vehicle maintenance.
• Related supervisory experience.
• Four (4) years of experience in fleet maintenance.

Job Conditions

• Ability to effectively read, comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, etc. in English.
• Be at least eighteen (18) years of age, except if participating in an approved high school internship / co-op program.
• Ability to commute to assigned work locations in the Boston, MA metro area, as required by the role.
• Ability to provide internal and external customers with courteous and professional experiences.
• Ability to work effectively, independently, and as part of a diverse workforce team (or supervise, if required).
• Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers.
• Ability to adhere to rules, regulations, collective bargaining agreements (if applicable), and policies of the MBTA, including the EEO, anti-discrimination, anti-harassment, and anti-retaliation policies.
• Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if current student or recent graduate), including overall employment, job performance, discipline, and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection).
• Ability to pass a Criminal Offender Record Information (CORI) check, comprehensive background screening, and / or medical Clinic screening, potentially including physical examination and drug and alcohol screenings.
• Ability to work all shifts and / or locations assigned, directed, or necessary for this position, including (for some transit / operations roles) up to twenty-four (24) hours per day, seven (7) days per week as necessary to accommodate severe weather conditions, emergencies, or any other circumstances that may potentially impact service or the safety of service.
• Intern / co-op staff must be enrolled full or part-time in an accredited educational program and maintain a cumulative GPA of at least 2.5 for the entire duration of the internship / co-op. Additionally, interns / co-ops must have valid work authorization and U.S. Social Security Number prior to starting pre-employment screenings / pre-boarding, working in their positions, and throughout the duration of their program.

1. General Disclaimer: The statements contained in this job description are intended to describe a summary, general nature, and complexity of typical job functions and do not represent an exhaustive list of all duties, tasks, and responsibilities required of staff assigned to this position.
2. Application Completion: It is each applicant's responsibility to ensure application details are entered completely and correctly, including updated work and education histories (past and current). Incomplete applications may not be considered. Attachments do not substitute for application fields. The recruitment team does not have access to existing employee data / history.
3. Application Deadlines: Applicants should apply as soon as possible, as the MBTA may stop considering applicants after a sufficiently large applicant pool is established.
4. Work Environment: The physical demands and work environment characteristics described here-in are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions. See job description for role-specific requirements.
5. Work Eligibility: All employees must be legally authorized to work in the United States and on an unrestricted basis. The MBTA does not have an employer work sponsorship program. However, if you have unrestricted work authorization, or are sponsored by a separate entity, you are welcome to apply. Further, all persons hired will require a U.S. Social Security Number prior to starting the position and employees will be required to complete a Form I-9 to verify their identity and eligibility to work in the U.S.
6. Interviews: Candidates should ensure they arrive on time, are prepared, can remain for the duration, and if remote, are in a quiet place without distraction, for the interview. Candidates who do not attend their interview without advance authorization, including an email confirmation of a rescheduled time/date from Human Resources, will be considered a no-show and disqualified from consideration for the position. Related to rescheduling, on a one-time basis, and due to something emergent, you may be