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Senior Omnichannel CX Leader

CarMax

CarMax is hiring a Senior Manager, CAF Customer Experience to drive omni-channel communications and customer satisfaction across all digital and mailed touchpoints. You will lead the Digital Marketing function, partner with Technology, CAF Legal, Compliance, and leadership to ensure compliant, engaging content and measurable outcomes. You will develop talent, create journey maps, and stay ahead of industry trends to strengthen loyalty and repurchase in support of CAF strategy. #J-18808-Ljbffr CarMax

Vacancy posted 1 day ago
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