Systems Administrator II

Job Title Systems Administrator II Job Description Managed Services in the Office of the Chief Technology Officer (CTO) seeks a skilled technical professional to serve as a key administrator and developer for our TeamDynamix (TDX) platform. This role is critical in advancing the university’s digital transformation by managing the TDX Service Management platform while driving complex integrations through the TDX iPaaS solution. The ideal candidate will bridge the gap between administrative configuration and advanced software development to create a seamless, automated environment for campus stakeholders. Job Duties iPaaS Development: Design and implement enterprise-grade integration flows within TDX iPaaS, ensuring high availability and scalable logic for multi-step automations. Back-End Development: Develop and maintain custom scripts and logic to handle data transformation and conditional routing between campus systems. API Management: Develop and maintain bi‑directional integrations between TDX and core university systems (e.g., Banner, Workday, Canvas). System Administration: Execute core administrative tasks including system configuration, security role definition, and environment management (Sandbox to Production). Technical Escalation: Serve as the Tier 3 point of contact for integration failures, utilizing system logs and debugging tools to resolve API and synchronization issues. Required Qualifications Integration Expertise: Progressive understanding of API design patterns, specifically RESTful APIs or GraphQL, including authentication protocols (OAuth, API Keys), JSON / XML payload parsing, and the use of tools like Postman. Data Architecture: Experience with data mapping and schema translation, including the management of complex logic in an enterprise setting, with a preference for iPaaS‑based solutions. Problem Solving: Proven proficiency in performing technical diagnostics within multi‑system environments related to middleware, webhooks, and synchronization bottlenecks. Preferred Qualifications Integration & Webhook Management: Proven experience configuring and monitoring outbound webhooks and listener endpoints to trigger real‑time actions and automate cross‑system workflows. Database & SQL Proficiency: Strong ability to develop complex SQL queries and database connectors to facilitate deep data extraction and support robust integration requirements. CI/CD & Version Control: Demonstrated expertise in maintaining version control (e.g., Git) for custom scripts and integration logic, adhering to enterprise‑level deployment and documentation standards. Security & Compliance: Experience conducting security audits of API keys and iPaaS connectors to ensure strict alignment with data privacy standards and institutional policies. API Roadmap Evaluation: Ability to analyze technical documentation and API release notes (specifically for platforms like TDX ) to evaluate new features and connectors for potential adoption. Performance Optimization: Skill in monitoring integration flow latency and API rate limits, with a focus on refactoring inefficient logic to maintain optimal platform performance. Technical Documentation: Experience developing and maintaining detailed technical specifications and process flow diagrams to support the long‑term stability and documentation of automated systems. Additional Information to Applicants This position is eligible for hybrid or remote work opportunities, subject to university policy and departmental needs. ITAC will not sponsor or transfer visa sponsorship for this position. Benefits Exceptional Benefits: Comprehensive health insurance with 100% premium coverage for employees and 50% for dependents, starting on your first day. Generous Time Off: Enjoy vacation, holidays, sick leave, and more to maintain a healthy work‑life balance. Wellness and Balance: Access a free wellness program, plus mother and family‑friendly resources to support your personal well‑being. Professional Growth: Explore a wide range of training, development courses, certifications, and educational support programs. Welcoming Campus: Become part of a vibrant Bobcat community with numerous social and professional networks. Tuition Benefits: Take advantage of tuition support for yourself and for your dependent children, making higher education more accessible for your family. Retirement Security: Secure your future with TRS pension, retirement plans, and voluntary savings options with strong employer contributions. Legal and Required Notices Texas State University is committed to a policy of non‑discrimination and equal opportunity for all persons regardless of race, sex, color, religion, national origin or ancestry, age, marital status, disability, veteran status, or any other basis protected by federal or state law in employment, educational programs, and activities and admissions. Employment with Texas State University is contingent upon the outcome of record checks and verifications including, but not limited to, criminal history, driving records, education records, employment verifications, reference checks, and employment eligibility verifications. In accordance with federal law, all new employees must complete the Form I‑9 and provide acceptable documentation verifying their identity and authorization to work in the United States. Texas State University participates in E‑Verify, and employment is contingent upon the successful verification of work authorization. Employees are required to maintain valid work authorization to satisfy the conditions of Form I‑9 at all times during their employment and the university makes no implicit or explicit promises to financially support visa or permanent residency applications. #J-18808-Ljbffr