Field Service Technician Midwest Region

At JBT Marel what we do matters we know that the contribution of our employees leads to the success of our business.

Our purpose is to transform the future of food; this guides our vision of being the global leader in food and beverage technology by harnessing the full power of JBT Marel to partner with our customers and pioneer sustainable innovation.

Our values show who we are at our best. As we Create with Collaboration Serve with Integrity Grow with Excellence and Advance with Innovation.

The Field Service Technician (FST) is responsible for providing high-quality installation commissioning troubleshooting and maintenance support across JBT Marels diverse portfolio of food processing equipment including freezing cooking marination linking and end-of-line systems.

Main Job Duties

Including but not limited to:

FIELD SERVICE EXECUTION 65%

• Install commission and test complex food processing equipment across multiple technologies and product lines

• Diagnose and resolve mechanical electrical and control-related issues using schematics diagnostic tools and PLC/HMI interfaces

• Conduct preventative maintenance and equipment audits to minimize downtime and maximize performance

• Lead or assist with equipment upgrades retrofits rebuilds and performance optimization

• Complete detailed service reports documentation and expense submissions accurately and promptly

• Ensure all work is performed safely and in compliance with site and company safety standards

CUSTOMER SUPPORT & COMMUNICATION 25%

• Serve as the primary point of contact on site always ensuring professional representation of JBT Marel

• Communicate findings corrective actions and recommendations clearly with both customer and internal stakeholders

• Provide operator and maintenance training ensuring customers can safely and effectively run their equipment

• Identify and relay potential parts upgrade or service opportunities to Sales and/or Service Management teams

• Support warranty evaluations failure analysis and product performance feedback to internal teams

CONTINUOUS IMPROVEMENT & COLLABORATION 10%

• Provide structured feedback to Engineering and Product Management regarding product performance reliability and serviceability

• Participate in ongoing training to expand technical capability across multiple product lines and technologies

• Support mentoring and cross-training initiatives within the PF Service Organization

• Contribute to a culture of teamwork innovation and technical excellence

Skills

• Strong mechanical and electrical aptitude with working knowledge of generalized machine automation pneumatics and control systems

• Proficiency in reading and interpreting engineering drawings wiring diagrams and PLC logic

• Excellent troubleshooting and analytical skills

• Strong communication and customer-service mindset with professional on-site presence

• Ability to manage multiple assignments prioritize effectively and perform under pressure

• Computer literacy: Microsoft Office Suite diagnostic software and CRM/service reporting tools

• Commitment to safety and adherence to all regulatory and customer site requirements

Qualifications

• Associates degree in a technical field (mechanical electrical or industrial engineering technology) or equivalent hands-on experience

• Minimum 2 years of field service maintenance or installation experience (food processing or industrial automation preferred)

• Experience with PLCs VFDs servos and automated control systems a plus

• Must hold a valid drivers license and passport (or ability to obtain) for travel

• Ability to lift up to 50lbs and work in hot/cold/wet environments and climb or maneuver on elevated platforms or in confined spaces

Work Environment & Travel

• Extensive travel required typically 80-90% with overnight stays (domestic with potential for occasional international assignments)

• Work performed primarily in production or factory environments; may include hot cold wet or noisy conditions

• Flexibility to work extended hours weekends or holidays during critical downtime events emergency service events or as customer production constraints apply

We are committed to our employees and will provide you with development and opportunities to allow you to be the best version of yourself at work at home and in your community.

We foster a genuine inclusive team culture enjoying collaborative working across our global teams to deliver world-class projects.

We encourage development - ensuring new experiences and challenges at JBT Marelto feed your growth!

Benefits: JBT Marel offers benefits on day 1 of your employment. Including: Medical Dental life insurance short-term and long-term disability family leave vision coverage and a matched 401(k) plan.

Commitment to Diversity: Diversity Equity Inclusion and Belonging is a fundamental value to JBT Marel and critical to our future success. A thoughtful focused and sustained effort to work towards our DEIB goals is not just a principled choice but also a business imperative.

Use of Technology in Our Hiring Process

JBTMarel uses technologyassisted tools including artificial intelligence (AI) to support the review of applications.

These tools help our recruiting teams identify skills and experience relevant to the role based on jobrelated criteria.

All applications are reviewed by people and AI is not used to make hiring decisions independently. We are committed to fair consistent and inclusive hiring practices globally.

Equal Opportunity Employment: (only for US posted roles)

JBT Marel provides equal employment opportunity to all employees and qualified applicants for employment. We will not tolerate any form of discrimination against any employee or applicant for employment because of race color religion national origin sex sexual orientation gender identity age disability veteran status citizenship or any other characteristic protected by applicable federal state or local laws. At JBT Marel we apply this policy to all our employment practices including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation benefits and training. We make hiring decisions based solely on qualifications merit and business needs at the time. JBT Marel will reasonably accommodate applicants who need adjustments to participate in the application or interview process. If you require assistance or accommodation during the application process please contact JBT Marel at .

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Required Experience:

IC