Volunteer Coordinator

Purpose of Position - The Volunteer Coordinator will lead the volunteer program at Imagine! by building, developing, and retaining a robust team of volunteers and community partners. This role recruits, onboards, places, and supports volunteers in meaningful opportunities that strengthen programs and advance Imagine!s mission of creating a world of opportunity for all abilities. The position will work collaboratively across the organization.

Essential Duties/Responsibilities

• Recruitment & Placement
  • Partners with program leaders to assess volunteer needs and identify opportunities to increase quality of services with volunteers.
  • Assists in creating role descriptions.
  • Recruits, screens and interviews candidates ensuring compliance with background check and onboarding requirements.
  • Matches volunteers to roles that suit their skills and interests.

• Training & Orientation
  • Designs and provides orientation to programs and ensures volunteers complete required agency training.
  • Develops education materials to prepare volunteers for their roles.
  • Ensures volunteers understand responsibilities, safety protocols, and organizational values.

• Supervision & Support
  • Serves as the primary point of contact for volunteers, fostering strong relationships and a culture of appreciation and belonging.
  • Collaborates with program supervisors to monitor volunteer performance, provides guidance, and addresses any issues or conflicts.
  • Cultivates a positive, inclusive, and rewarding volunteer experience that promotes engagement and retention.
  • Provides ongoing coaching, guidance, and learning opportunities to support volunteer growth and engagement.

• Program Coordination & Oversight
  • Oversees the daily operations of the volunteer program, ensuring effective coordination of volunteers across agency programs, services, and events.
  • Plans and schedules volunteers to support events.
  • Maintains accurate volunteer records, databases, schedules, hours, and other documentation in accordance with agency standards.
  • Creates a volunteer recognition program in alignment with the agency's core values.
  • Builds and maintains relationships within the community to source candidates and organizations to meet needs of the volunteer program.
  • Represents Imagine! in the community, promoting volunteerism and strengthening awareness of the organization's mission and impact.

• Evaluating & Reporting
  • Evaluates program effectiveness making recommendations for and implements improvements in coordination of the Assistant Director of Community Partners.
  • Prepares reports, maintains records, and communicates outcomes to management or stakeholders.

Other duties as assigned.

Job Qualifications

Knowledge, Skill, and Ability:

• Effective written and verbal communication skills with individuals and groups at all professional levels.
• Effective and creative problem solver.
• Ability to work independently and prioritize tasks for self and others.
• Ability to work effectively with various technologies including word processing software, internet-based databases, assistive technology, etc.
• Possession of a valid driver's license and ability to meet Imagine! driving requirements.

• This position requires regular use of a personal mobile device such as a smartphone or tablet.

Training/Education:

• High school diploma required, bachelor's degree preferred.

Experience:

• At least 1-year previous experience in administrative, community relations, or recruiting experience preferred.
• 6 months or more of supervision experience preferred.

Working Environment/Physical Activities

• Effective with shifting roles, responsibilities, and expectations in a changing environment.
• Ability to work occasional nights and weekends.
• Ability to lift 50 pounds on an occasional basis.
• Ability to work effectively under the pressure of deadlines.

• Work is performed in a variety of environments including a typical office setting and in the community.

Fine Print :

• This above is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.
• Employment at Imagine! is at-will, meaning that either the employee or Imagine may terminate the employment relationship at any time, with or without cause or notice.
• Imagine! is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, protected veteran status, or any other legally protected status. We are committed to fostering an inclusive and diverse workplace.