Senior Information Systems Programmer/Analyst - Human Resources (HR) Office

Senior Information Systems Programmer/AnalystThe Senior Information Systems Programmer/Analyst provides senior-level technical and functional analysis, configuration, testing, implementation, troubleshooting, documentation, and user support for the Legislature's Human Capital Management (HCM) systems. The position serves as a senior technical resource to the Systems Project Administrator in planning and executing HCM system projects. The position independently analyzes complex business and technical requirements, assists with translating requirements into system solutions, coordinates testing and defect resolution, supports data and integration activities, interacts with vendors, and helps ensure implementation readiness and successful adoption.The Office of Legislative Services provides centralized administrative, management and support services to the Florida Senate, House of Representatives and other legislative offices. The HR Office reports to the Coordinator for the Office of Legislative Services. The HR Office oversees employment processes such as attendance and leave, onboarding, payroll, workers compensation, recruiting and benefits administration for the Florida Legislature. The HR Office manages the Legislature's HCM system. The HR Office is responsible for compliance with policies and procedures and all appropriate approvals regarding personnel actions.Examples of work performed include serving as the senior technical and functional resource supporting the Systems Project Administrator in HCM system implementation and modernization projects. The position consults with HR business units and stakeholders to gather, analyze, document, and validate business and technical requirements. Assists in large Information Technology (IT) project initiatives of the HR Office (e.g., PALM Implementation, HCM implementation). Participates in the analysis, design, configuration, testing, implementation, and stabilization of enterprise HR information systems. Creates and maintains reports, queries, and other system outputs needed to support HR operations, management, and project requirements. Develops, documents, and executes system and integration test plans, test scripts, test cases, and user acceptance testing. Provides advanced troubleshooting and ongoing product support for HCM functionality and related HR technology. Interacts with vendors to obtain information needed in problem-solving or other related areas. Researches HR industry technological advances which could be of use in the legislative environment. Assists with implementation readiness activities, including training materials, user education, communications, procedures, and transition to production support. Develops and presents user education relating to the HCM system functionality. Performs other related duties as required.Required knowledge, skills and abilities include knowledge of HCM or other enterprise systems and information systems terminology, concepts, architecture, workflows, and implementation practices. Knowledge of system implementation lifecycle activities, including requirements gathering, process analysis, configuration, testing, data conversion, integrations, deployment, and post-implementation support. Knowledge of information systems operations, equipment, procedures, and workflows. Ability to analyze and solve problems. Ability to professionally communicate verbally and in writing. Ability to read business process models and break down and document business and technical processes. Ability to produce quality work under pressure. Ability to deal tactfully and courteously with internal and external customers. Ability to conduct in-depth and carefully documented analysis under minimal supervision. Ability to develop and provide training on the HCM system functionality. Ability to work effectively in a team and/or project management environment. Ability to step into any HR process and provide back-up to co-workers; offer process improvement ideas. Ability to hold sensitive and confidential information in confidence. Ability to provide excellent customer support.Minimum qualifications include a bachelor's degree from an accredited college or university in computer science, management information systems, mathematics, or engineering or related field and two years of progressively responsible information systems experience. Progressively responsible information systems experience can substitute on a year-for-year basis for the required college education.