Overnight Guest Service Agent - The Cloudveil
The Cloudveil
Job Description
Job Description
Description:
About Us
Crystal Creek Hospitality is a collection of independently spirited and branded hotels focused on remarkable hospitality ™. We see every day as an opportunity to enrich the lives of our employees, guests, and communities. Our vision, mission, values and commitments are at the core of every decision we make and every person we hire. No heroes, no egos–just a diverse group of individuals with solid relationships built on a foundation of trust that honors our employees, guests, and investors.
Our Values
We Engage and We Listen
We Care and We Own
We Provide and We Ensure
We Appreciate and We have Fun
JOB SUMMARY
The night auditor will be responsible for closing out and rolling the dates in all systems that support hotel operations. They will have a dual role as a Front Desk Agent and Auditor.
JOB DUTIES
1. Night Audit – Perform nightly audits of the POS and PMS. This includes carefully scrutinizing transactions, making notes for managers, posting room rates, closing and rolling dates and closing and securing closed hotel areas.
2. Front Desk – Responsible for overall guest service including, but not limited to, resolving guest complaints, check-ins, check-outs, room upgrades and moves, handling maintenance, housekeeping requests, answering and directing phone calls and retail store sales.
3. Concierge – Manage guest experience by informing guests of various activities and dining around the area. Booking any activity or reservations as requested by the guest.
4.. Watch for safety hazards and report them immediately to your Department Supervisor.
RESPONSIBILTY
1. Time management.
2. Attention to detail.
3. Maintain integrity at all times.
4. Make decisions/Resolve problems.
5. Work well with guests and co-workers.
6. Understand and maintain the standards, values, goals and vision of the hotel.
7. Display a “Guest First” attitude.
8. Overnight Shift requires staff to remain awake at all hours at the night.
MINIMUM REQUIREMENTS
Education: High School graduate or GED certificate, with an aptitude for math.
Experience: Previous hotel front desk and PMS computer experience a plus.
Other skills: Basic computer skills a must. Must be able to work well with others and be detail oriented. Must be able to work alone and over night shifts.
Requirements:PHYSICAL REQUIREMENTS
1. Lifting and Carrying up to 25 Pounds
2. Walking
3. Standing
4. Sitting
5. Carrying
6. Driving
Employees must fulfill their performance standards for this position and comply with the policies, rules and procedures of The Cloudveil, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees. The job description is intended to describe the general nature and work responsibilities of the position. This job description and duties of this position are subject to change, modification and addition as deemed necessary by The Cloudveil. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments requested by supervisors, managers or other hotel/company officials.
- ...appointed accommodations and luxury vacation condo rentals, all with spectacular scenic views. About the Role: The Overnight Guest Service Agent plays a critical role in ensuring a seamless and welcoming experience for guests during the overnight hours at our...Night shiftLocal areaShift workWeekend work
- ...Guest Service Representative Residence Inn - Grand Rapids - 28th Street Operating Entity - Grand Rapids, MI 49512 Job Summary To ensure a high level of guest satisfaction by attending to the needs of the guests in an efficient and courteous way during check-in,...Night shiftLocal areaImmediate startFlexible hoursShift work
- ...) matching Competitive salary Employee discounts Health insurance Opportunity for advancement Job Summary: As a Pet Resort Guest Service Representative at K9 Resorts, you are the face of our company. Your primary goal is to provide every client and their dog with a...SuggestedPart timeWeekend work
- ...beautifully appointed accommodations and luxury vacation condo rentals, all with spectacular scenic views. About the Role: The Guest Services Agent plays a pivotal role in creating a welcoming and seamless experience for all guests within the accommodation and food...SuggestedLocal areaFlexible hoursAfternoon shift
- ...Guest Service Agent Fixed schedule: Friday to Tuesday 7am-3pm. Provide exceptional guest service to hotel guests in a professional and genuinely friendly manner. Key Responsibilities *Assist guests with check-in/check-out or general inquiries. *Operate the telephone system...SuggestedFull timeShift workWeekend work
- ...every day as an opportunity to enrich the lives of our employees, guests, and communities. Our vision, mission, values and commitments... ...and We have Fun JOB OVERVIEW As a Front Desk/Guest Services Agent, you are responsible for participating in all aspects of the Front...Contract workLocal areaImmediate startAll shifts
- ...downtown Grand Rapids, is seeking a reliable, detail-oriented, and guest-focused individual to join our team as a part-time Night Auditor. In this role, you will assist with overnight audits, hotel guest services, and overnight valet operations. The ideal candidate thrives...Night shiftPart timeWork at officeLocal areaShift work
- Guest Services RepresentativeThe Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking guests...Local areaAll shifts
$200k
...with marketingResponsibilitiesAbide by all bakery policies and proceduresAssist other departments when necessaryIntroduce walk-in guests to the bakery and products using a guest tourSuggest creative solutions to guests with walk-in ordersSuggest the purchase of add-ons...Monday to Friday- ....What You Can Expect From UsJust as our guests deserve more, so do you deserve more. Be... .... May include food preparation, set up, service and/or cleaning. Only team member on property... ...for guest safety and security during overnight hours.Ensures an exceptional guest...Night shiftLive inWork at officeImmediate startFlexible hoursShift work2 days per week3 days per week
$16 per hour
...* PART-TIME and FULL-TIME available *Wage: Starting at $16/hour * This position can be used as a PAID internship As a Guest Service Representative you would be responsible for providing strong sales techniques and excellent guest service, according to Suburban...Night shiftFull timePart timeInternshipFlexible hoursShift workWeekend workAfternoon shift$25 per hour
...field team that delivers on-site occupational health and safety services for some of the most safety-critical employers in the country.... ...a five-hour radius . Some visits are local. Some require overnight stays. Air travel happens occasionally for larger projects. If...Night shiftHourly payPart timeLive inWork at officeLocal areaSleeping nightsMonday to FridayWeekend workDay shiftAfternoon shiftWeekday work- ...~ High school graduate or equivalent. ~1-2 years of customer service experience or asset protection experience ~ Clear and professional... ..., crouching, bending, pushing, or pulling Limited travel or overnight Normal or corrected vision and hearing Understand, speak,...Night shiftWeekly pay
- ...~ High school graduate or equivalent. ~1-2 years of customer service experience or asset protection experience ~ Clear and professional... ..., crouching, bending, pushing, or pulling Limited travel or overnight Normal or corrected vision and hearing Understand, speak,...Night shiftWeekly payPart time
$15 per hour
Senior Helpers of Greater Grand Rapids is an independently owned and operated franchise of SH Franchising LLC servicing the western and northern suburbs of Grand Rapids, MI. Since 2005, Senior Helpers has been a trusted leader in in-home senior care with locations nationwide...Night shiftHourly payFull timePart timeWork experience placementLive inSleeping nightsAll shiftsShift workWeekend work- ...- Grand Rapids Downtown is seeking a breakfast attendant to maintain guest breakfast operations. If you are passionate about food and beverage, and dedicated to providing excellent customer service and hospitality, we want to hear from you! JOB SUMMARY: Responsible...Night shiftLocal area
- Join our team as a Seasonal Receiver Stocker Overnight, where you will provide exceptional customer service, assist in product selection, and maintain store organization. If you have a passion for retail and enjoy working in a fast-paced environment,Night shiftSeasonal work
- ...Night nurse needed for twins near 49505. Experience with multiples preferred. Duties include overnight care, bottle feeding, and soothing. Must be reliable and able to work independently. Shifts are 8-10 hours. Must have a flexible schedule and excellent nurturing skills...Night shiftFlexible hoursShift work
- POSITION PURPOSE AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking guests...Weekly payMinimum wagePart timeLocal areaAll shifts
$17 per hour
..., high-energy workplace, with endless opportunities for advancement. Come join the best team in the Hospitality Industry! Guest Service Representative: Starting wage is $17/hour - based on experience Looking for someone available for 2nd shift Evenings and...Full timePart timeInternshipFlexible hoursShift workWeekend workAfternoon shift$16 - $17 per hour
...Job Description Job Description We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience...Hourly payWork at office- ...maintain a clean, organized store environment while working closely with leadership to meet deadlines. The role emphasizes customer service, efficient task execution, and teamwork, with opportunities to learn basic technology and advance within the company. #J-18808-...Night shift
$16 - $18 per hour
...rotate perishable inventory, check expiration dates, organize backroom inventory, build displays, and maintain clean work areas. Overnight shifts focus on stocking, inventory organization, and store setup to prepare for opening. This position typically pays $16–$18 per...Night shiftHourly pay$14 - $16 per hour
...initiative, which is especially valuable for our 3rd-shift team. Available Shifts 1st Shift: Morning/Day 2nd Shift: Evening 3rd Shift: Overnight Compensation & Perks Pay: $14.00 - $16.00 per hour Flexibility: Flexible opportunities available to suit your schedule. Culture: A...Night shiftHourly payFlexible hoursShift workDay shiftAfternoon shift$13 - $23 per hour
...in the stockroom, stocking shelves, rotating inventory, building product displays, and keeping storage and sales floors organized. Overnight stockers focus on replenishing inventory, setting up displays, and preparing the store for the next business day while the store...Night shiftHourly payFull time$14 - $18 per hour
...counts, help customers load heavy merchandise such as feed or equipment, and maintain a clean and organized store and stockroom. Overnight stockers focus on stocking, organizing inventory, and preparing the store for the next day. This position typically pays $14-$18 per...Night shiftHourly pay$19 per hour
...lifelong connections with teammates and guests from around the world. Join the Grand... ..., the chance to grow through Epic Service - our leading training and development program... ...communicate any issues from the overnight shift with hotel management the next morning...Night shiftFull timeSummer workSeasonal workShift workDay shift- ...strict deadlines. You’ll also lay out a plan for streaming programs we air daily on WOODTV+. Candidates must be willing to work overnights and weekends. Apply at No phone calls please. Offer of employment contingent upon completion of pre-employment checks. #J-18808-...Night shiftWeekend work
- ...team members provide exceptional experiences that delight our guests at every touchpoint. Whether hosting a meeting for several hundred... ...spa desk/reception area while providing the highest level of service possible in an efficient, courteous and professional manner by...Casual workWeekend workDay shiftAfternoon shift
- ...team with essential tasks. Your attentiveness, reliability, and guest-focused approach will help ensure a welcoming environment for all... ...and any signs of damage or needed repair. Provide attentive service to guests, answering questions and securing additional help when...Full timeTemporary workShift work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Overnight Guest Service Agent - The Cloudveil. Be the first to apply!



