Bilingual Call Center Customer Service Representative
Rising Star Recruiting & Staffing
Job DescriptionJob Description
We are seeking a Call Center Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Have you got what it takes to succeed The following information should be read carefully by all candidates. Responsibilities:- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
? Qualifications:
- Must be Bilingua l
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
Vacancy posted 23 hours ago
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