Dispatch Coordinator

Job Description

Job Description

We are seeking a highly organized and detail-oriented Dispatch Coordinator to support daily trailer and yard operations across a large manufacturing and warehouse campus. This newly created role is part of a broader program to improve communication, efficiency, and coordination between production facilities, warehouse operations, and yard drivers. As the central point of communication for trailer movement requests, you will coordinate directly with yard drivers, warehouse personnel, and third-party fleet maintenance providers, using radio communications, Microsoft Excel, and operational tracking systems to ensure timely trailer movements, accurate recordkeeping, and effective management of trailer-related issues. This position offers a unique opportunity to help shape new operational processes while playing a critical role in maintaining the flow of materials and transportation activities across the campus.

Responsibilities

• Serve as the primary point of contact for trailer movement and yard transportation activities across the campus.
• Receive, prioritize, and dispatch trailer move requests to yard drivers using radio communications.
• Coordinate trailer movements between manufacturing facilities, warehouse locations, docks, staging areas, and storage lots to support production and distribution needs.
• Monitor active trailer movement requests and ensure timely completion of all assigned moves.
• Support daily logistics operations by maintaining continuous communication with drivers and operational stakeholders.
• Work closely with driver leadership and supervisors to address changing business needs and operational priorities.
• Assist with shift handoff communication by preparing and distributing daily operational notes and updates.
• Track trailer activity, movements, and completion status using Microsoft Excel and other operational tools.
• Maintain accurate records of damaged trailers, maintenance requests, and trailer audits.
• Conduct and support trailer inspections to identify equipment concerns and operational issues.
• Coordinate repairs and preventive maintenance activities with third-party fleet maintenance providers.
• Review repair estimates and communicate findings to operational leadership for approval and follow-up.
• Monitor trailer pools to ensure equipment availability aligns with production and distribution requirements.
• Partner with warehouse, shipping, receiving, transportation, and production teams to facilitate efficient trailer flow.
• Provide timely updates regarding delays, equipment concerns, maintenance needs, and operational risks.
• Collaborate with supervisors and driver leadership to improve communication processes and overall operational efficiency.
• Support campus-wide logistics coordination while helping reduce unnecessary radio traffic for drivers through dedicated dispatch communication channels.
• Build strong working relationships with internal departments and external service providers to support seamless logistics operations.
• Maintain accurate records of radio calls, trailer moves, maintenance requests, and operational exceptions.
• Prepare daily reports, audit documentation, and shift summaries to support operational visibility and decision-making.
• Track performance metrics and operational data to support continuous process improvements.
• Ensure all operational records and documentation are maintained with a high degree of accuracy and attention to detail.
• Support safe yard operations by identifying and reporting equipment concerns in a timely manner.
• Assist with trailer audits and equipment compliance activities to support safety and regulatory adherence.
• Follow established transportation, safety, and operational procedures at all times.
• Communicate safety-related concerns to appropriate leadership to promote a safe and efficient work environment.

Essential Skills

• Previous experience in dispatching, logistics coordination, transportation operations, warehouse administration, or closely related fields.
• Strong organizational skills with the ability to manage multiple tasks and priorities in a fast-paced environment.
• Experience communicating effectively with multiple stakeholders while managing competing operational priorities.
• Proficiency with Microsoft Excel, including data entry and tracking, and familiarity with other Microsoft Office applications.
• Excellent verbal and written communication skills for clear, concise, and professional interactions.
• High level of accuracy, attention to detail, and follow-through in documentation and task completion.
• Ability to make sound decisions and adapt quickly to changing operational demands.
• Strong teamwork and collaboration skills, with the ability to work closely with drivers, supervisors, and cross-functional teams.

Additional Skills & Qualifications

• Experience working within manufacturing, distribution, warehouse, transportation, or third-party logistics (3PL) environments.
• Knowledge of trailer operations, freight flow, dock scheduling, or yard management processes.
• Experience coordinating truck, trailer, or fleet activities in a logistics or transportation setting.
• Familiarity with fleet maintenance processes and preventive maintenance scheduling.
• Understanding of transportation and yard safety practices and procedures.
• Experience in roles such as transportation coordinator, warehouse administrator, shipping and receiving coordinator, fleet coordinator, freight broker, or logistics coordinator is beneficial.

Work Environment

This role is based onsite at a large manufacturing and warehouse campus. The schedule is Monday through Friday, from 5:30 AM to 2:30 PM, supporting daytime operations and shift handoffs. You will work closely with yard drivers, warehouse teams, production staff, and third-party fleet maintenance providers in an active logistics environment that includes trailer yards, docks, staging areas, and storage lots. Daily work involves extensive use of radio communications, Microsoft Excel, and other operational tracking tools to manage trailer movements and documentation. The environment is fast-paced and operationally focused, with established transportation, safety, and yard procedures guiding daily activities. Collaboration, clear communication, and adherence to safety practices are central to success in this setting.

This is a Contract to Hire position based out of Fond Du Lac, WI.

The pay range for this position is $30.00 - $31.25/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

This is a Contract to Hire position based out of Fond Du Lac, WI.

This position is anticipated to close on Nov 13, 2026.

This is a fully onsite position in Fond Du Lac,WI.

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on ziprecruiter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.