Sales Associate NF2 (Part-Time)

Summary

Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines their families and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel civilian employees contractors and volunteers who keep the organization functioning smoothly and effectively.

Duties

The Sales Associate provides world-class customer service to Marine Corps Exchange (MCX) patrons with an emphasis on courtesy professionalism and customer loyalty. The incumbent serves as a brand ambassador for MCCS and MCX programs and supports daily retail operations in a fast-paced customer-focused environment.

Key responsibilities include:

• Providing friendly professional and proactive customer service in all retail interactions.
• Assisting customers with purchases inquiries and service recovery using an I can do that! mindset.
• Promoting MCX programs such as Military Star Super Star Student customer satisfaction surveys and Keep It New.
• Supporting store operations including cashiering sales floor assistance stockroom support military clothing and self-checkout operations.
• Replenishing merchandise maintaining planograms setting promotional signage and supporting visual merchandising standards.
• Performing light housekeeping and maintaining backroom standards through the 5S program.
• Utilizing retail equipment such as registers RF scanners handheld devices printers and labeling equipment.
• Identifying and reporting potential loss prevention concerns.
• Assisting with year-end inventory and other operational needs as assigned.
• Adhering to safety EEO and sexual harassment prevention standards.

This is a mixed position requiring the ability to lift and carry up to 45 lbs independently and heavier items with assistance.

Requirements

Conditions of employment

• See Duties and Qualifications

EVALUATIONS:

Qualifications

• At least one year of experience in a customer service or sales-focused environment (required).

• Demonstrated knowledge of selling techniques

• Ability to train operating standards and procedures for sales signing merchandising and store brand and work within the position to execute these standards properly and coach others within the team to do so with a high degree of skill and confidence.

• Ability to work in a high-performance atmosphere with commitment to service and sales goals.

• Replenishment and merchandise management knowledge preferred.

• Attention to detail is required.

Additional information

GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race age color religion national origin sex GINA political affiliationmembership or non-membership in an employee organization marital status physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.

It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: part of the employment process Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI).For all positions requiring access to firearms or ammunition the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760 Qualification to Possess Firearms or Ammunition before a final job offer can be made.

Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS.

Required Documents:

*Education/certification certificate(s) if applicable.

*If prior military DD214 Member Copy

This activity is a Drug-free workplace. The use of illegal drugs by NAF employees whether on or off duty cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace and Marines sailors and their family members have a right to a reliable and productive Federal workforce.

Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with TA stamped in red on front of card.

INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENTS DISCRETION WITHOUT FURTHER COMPETITION.

ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN TIME (ET) ON THE CLOSING DATE LISTED IN THE JOB POSTING.

Candidates should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.

Required Experience:

IC