Assistant Flagship General Manager

Assistant Flagship General Manager

Paradies Lagardère is an award-winning and innovative Airport Concessionaire, committed to delivering exceptional dining experiences. We are searching for a high-energy, results-driven Assistant Flagship Manager to support and enhance operations across a multi-unit dining platform within one of our busiest airport locations.

This role is perfect for a motivated and adaptable leader who thrives in a high-volume, fast-paced environment and is passionate about people, performance, and hospitality excellence. You'll help drive daily operations while supporting the flagship leadership team in creating first-class guest experiences and building a high-performing culture.

Why Join Us?

• Career Growth & Leadership Opportunities – Develop in a dynamic, expanding organization.
• Supportive & High-Energy Environment – Every day brings something new.
• Comprehensive Benefits Package – Medical, Dental, Vision & more.
• Company-Paid Time Off & Holiday Premium Pay – We value work-life balance.
• 401K Program – Build your financial future.
• Training & Development – Gain tools to grow and lead effectively.
• Associate Recognition Programs – Celebrate and be celebrated.
• Dining & Merchandise Discounts – Enjoy savings at our locations.
• Transportation & Parking Assistance – We make your commute easier.

About the Role:

As the Assistant Flagship Manager, you'll support the Flagship General Manager in the execution of operations, team engagement, and guest satisfaction across multiple restaurant brands. From FOH and BOH coordination to performance tracking and coaching moments—you'll be at the heart of the action, ensuring that service, quality, and hospitality are delivered with consistency and care.

Key Responsibilities:

• Operations Support & Oversight Assist in the management of daily operations across full-service and quick-service restaurant concepts, ensuring excellence in service, cleanliness, food quality, and compliance.
• Team Development & Engagement Support hiring, training, and coaching efforts across teams. Champion a culture of accountability, high performance, and recognition.
• Guest Service & Problem Solving Be a visible and approachable leader. Proactively address guest concerns, create memorable experiences, and inspire teams to exceed expectations.
• Performance & Process Execution Support labor planning, cost control, scheduling, and system compliance. Assist in financial reviews, inventory checks, and operational reporting.
• Compliance & Safety Focus Ensure adherence to HACCP, health department regulations, and safety protocols. Maintain and promote a clean and safe environment for guests and team members.
• Cross-Department Collaboration Coordinate efforts across FOH/BOH, partner with managers and airport stakeholders, and support company-wide initiatives to drive innovation and consistency.

What We're Looking For:

• A hands-on, positive leader with a passion for hospitality and operational excellence
• Strong communicator who can motivate and manage diverse teams
• A proactive problem-solver who thrives in fast-paced, evolving environments
• A team-first approach with a commitment to continuous learning and development

Qualifications & Requirements:

• 3+ years of multi-unit or high-volume restaurant leadership experience
• ServSafe Food Manager Certification
• Strong operational knowledge: scheduling, inventory, training, compliance
• Ability to lift 25 lbs, stand/walk for extended periods, and adapt to varied temperatures
• Flexible availability: early mornings, late evenings, weekends, holidays
• Bilingual proficiency is a plus
• Bachelor's degree in hospitality or business preferred (or equivalent experience)

Join Our Team & Make Your Mark!

If you're ready to lead with purpose, elevate guest experiences, and help power one of our most important platforms, we want to meet you. Apply today and take the next big step in your hospitality leadership journey!

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.