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Global Customer Insights Leader — VoC, Segmentation & Roadmaps

Fluence Energy, LLC

Fluence Energy, LLC in Arlington, VA is seeking a Senior Manager, Customer Insights to lead our global Voice of the Customer program and customer segmentation. You will shape how client feedback informs product roadmaps, GTM strategies, and commercial operations across markets. The role requires 5+ years in B2B customer insights or VoC program management, strong survey design skills, and proven dashboard creation with Power BI and Salesforce. Onsite four days a week, with US work authorization. #J-18808-Ljbffr Fluence Energy, LLC

Vacancy posted 4 days ago
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