Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Global Customer Insights Leader — VoC, Segmentation & Roadmaps

Fluence Energy, LLC

Fluence Energy, LLC in Arlington, VA is seeking a Senior Manager, Customer Insights to lead our global Voice of the Customer program and customer segmentation. You will shape how client feedback informs product roadmaps, GTM strategies, and commercial operations across markets. The role requires 5+ years in B2B customer insights or VoC program management, strong survey design skills, and proven dashboard creation with Power BI and Salesforce. Onsite four days a week, with US work authorization. #J-18808-Ljbffr Fluence Energy, LLC

Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Global Customer Insights Leader — VoC, Segmentation & Roadmaps in Arlington, VA vacancy
  • Fluence (Nasdaq: FLNC) is a global market leader delivering intelligent...  ...the Senior Manager, Customer Insights, you will play a...  ...Voice of the Customer (VoC) program and customer segmentation framework, ensuring that...  ...our product roadmaps, go‑to‑market strategies... 
    Suggested
    Work at office
    Visa sponsorship
    Work visa

    Fluence Energy, LLC

    Arlington, VA
    2 days ago
  • $177.7k - $202.8k

    Capital One National Association is looking for a Senior Manager for Global Talent Marketing & Insights in McLean, VA. This role involves leading a team of marketing strategists, focusing on global marketing strategies and brand governance, while optimizing talent marketing... 
    Suggested

    Capital One National Association

    Mc Lean, VA
    4 days ago
  • Tuckernuck, based in Washington, D.C., is seeking a Customer Insights Lead to drive end-to-end customer journey optimization through insights, VOC reporting, CX systems, and process improvements. This role partners with cross-functional teams to identify pain points, improve... 
    Suggested

    Tuckernuck

    Washington DC
    4 days ago
  • $110k - $120k

    Senior Manager, Client Sales and Insights - Hybrid: Arlington, VA Let’s be unstoppable together...  ...to our work and personal lives. We’re a global company dedicated to fostering...  ...data modeling, in-market testing, and other custom projects. Our Critical Sales Skills At the... 
    Suggested
    Work at office
    Local area
    Flexible hours
    Shift work
    3 days per week

    Circana

    Arlington, VA
    5 days ago
  • $63k - $65k

     ...a trusted partner, we empower the global business community with the insight to act today and prepare for tomorrow...  ..., Enhesa is looking for a Customer Success Coordinator who will serve...  ...understanding of large multinational business segments Marketing campaign management and... 
    Suggested
    Work from home
    Worldwide
    Flexible hours

    Enhesa

    Arlington, VA
    2 days ago
  • $152.2k - $206k

    # Senior Analytics & Insights Lead, GSO - Sales Insights...  ...Americas Global Sales Operations (GSO)...  ...solutions on behalf of our customers. Our team is responsible...  ...business, from Sales Leaders to Solutions Architects...  ...guide their development roadmaps.7/ Prepare ad hoc analysis... 
    Full time
    Flexible hours

    TryApplyNow

    Arlington, VA
    1 day ago
  • $240k - $280k

    Overview Global Industry Leader - Talent Data Solutions - Industrial and Manufacturing This is a hybrid...  ...industry strategy across all client segments and regions, partnering with...  ...firm as an industry expert by publishing insights, speaking publicly at conferences, and... 
    Full time
    Temporary work
    Part time
    Local area
    Shift work

    Aon

    Washington DC
    4 days ago
  • $65k - $75k

    The Customer Insights Lead is a strategic member of the Customer Experience team responsible for improving the end-to-end customer journey through customer insights, Voice of Customer reporting, CX systems management, and process optimization. This role partners cross-functionally... 
    Full time
    Local area

    Tuckernuck

    Washington DC
    4 days ago
  • TheMathCompany, or MathCo®, is a global Enterprise AI and Analytics company trusted by leading...  ...-making. Founded in 2016, MathCo builds custom AI and advanced analytics solutions to...  ...solutions. Translate business needs into insights, recommendations, and clear “so what” / “... 

    MathCo

    Washington DC
    1 day ago
  • $19.23 - $43.26 per hour

     ...provides IP services in over 228 markets globally. Since its inception, Cogent has...  ...competitive prices. Cogent also offers superior customer support by virtue of its end-to-end...  ...global sales territory and target market segments of IP Transit, Content creators/hosters,... 
    Hourly pay
    Temporary work
    Work at office

    C.C.D. Cogent Communications Deutschland GmbH

    Washington DC
    1 day ago
  • $230.1k - $292.5k

     ...to the 63 Federal customers in the...  ...possible in customer roadmaps. Serves as the...  ...customers in high segmentation tiers (e.g., High...  ...and competitive insights to develop and deliver...  ...level, high-value leaders (IT and CXOs) influencing...  ...happen on a global scale. Because... 
    Full time
    Temporary work
    Local area
    Flexible hours

    Cisco

    Arlington, VA
    1 day ago
  •  ...touchless transactions. Leaders like Honeywell,...  ...and stronger customer relationships....  ...is expanding its global revenue organization...  ...leveraging product usage insights, customer data,...  ...midmarket and enterprise segments. Focus on New...  ...to influence roadmap, messaging, and user... 
    Home office

    Conexiom

    Washington DC
    2 days ago
  • $200k

     ...Account Executive, Chartbeat (Global Media) Chartbeat, Inc....  ...monetization. Our mission is to help customers grow valuable media brands...  .... Tubular, the global leader in social video intelligence,...  ...editorial, content, and audience insights into meaningful business conversations... 
    Local area
    Remote work
    Worldwide
    Flexible hours

    Chartbeat

    Washington DC
    4 days ago
  • $244k - $330k

     ...Internet properties for customers ranging from...  ...through its intelligent global network, which...  ...for a polished roadmap; we're looking for...  ...suite to technical leaders (e.g., Head of/VP...  ...diverse customer segments. This role demands...  ..., providing clear insights and strategic guidance... 
    Contract work
    Flexible hours

    Cloudflare

    Washington DC
    2 days ago
  • $92.4k - $160k

     ...Nonprofit Organizations, AWS Global. This is a full-time role in...  ...organizations, understanding customer operational constraints and growth...  ..., as well as engage with IT leaders, development teams, and...  ...evolving your strategy based on insights* Leverage the AWS Partner ecosystem... 
    Full time
    Flexible hours
    Day shift

    TryApplyNow

    Arlington, VA
    3 days ago
  • $230k - $270k

     ...resilient and secure global economy while keeping...  ...products are only great if customers know how to unlock...  ...of teams shaping the roadmap; designing onboarding...  ...culture where customer insight is a first‑class artifact...  ...based on customer segment, use case, and lifecycle... 
    Temporary work
    Flexible hours

    Altana

    Washington DC
    1 day ago
  •  ..., and experiences that keep Relativity's commercial partners engaged, recognized, and connected to Relativity. You will manage the global partner communications plan, drive adoption of program benefits, lead channel webinars, partner briefings, and regional Relativity... 

    Relativity

    Washington DC
    1 day ago
  • $201.6k - $325k

     ...community impacted by AI. Accordingly, our Global Affairs team builds authentic,...  ...shared work in these domains. We ensure that insights from policymakers inform our work and - in...  ...security, law enforcement and public safety leaders. Reporting to OpenAI's Head of Global National... 
    Local area

    OpenAI

    Washington DC
    2 days ago
  • $161k - $299k

     ...The Opportunity As the Senior Manager, Customer Segment Strategy - Health Systems, you will lead...  ...(CE) Account Teams and Market Access leaders. This role bridges the gap between CE Account...  .... Synthesize contract performance insights across key customers to share scalable... 
    Full time
    Contract work
    Work experience placement
    Local area
    Remote work
    Relocation package

    Genentech

    Washington DC
    4 days ago
  • $231.1k - $363.1k

     ...Development 2 to lead our Strategic Customer Engagement team within the...  ...visible, results-oriented leader directs the end‑to‑end...  ...maximize win rates. Customer Insight Integration: Capture and synthesize...  ...insights to inform product roadmaps, R&D priorities, and sector strategy... 
    For contractors
    Relocation package
    Shift work

    Northrop Grumman

    Mc Lean, VA
    5 days ago
  •  ...revenue streams and expand our global footprint. This large global...  ...the unique opportunity to customize packages to meet your customers...  ...This role is ideal for a sales leader who brings both industry...  ...Monitor industry trends and member insights to anticipate market needs,... 
    Base plus commission
    Remote work
    Worldwide

    AUVSI — Association for Uncrewed Vehicle Systems Internation...

    Arlington, VA
    5 days ago
  • $122.4k - $203.9k

     ...partner in a complex, global industrial technology...  ...data, and guides senior leaders in service of the...  ...searches across GE Vernova segments, including functional...  ...senior leaders, providing insight on talent markets,...  ...accountability, one team, customer focus. What Success... 
    Contract work
    Remote work
    Relocation package
    Flexible hours

    GE Vernova

    Washington DC
    5 days ago
  • $130k - $170k

     ...successfully scaled to thousands of customers and exited $1B+ public...  ...role requires a strong people leader who is equally comfortable...  ...high-velocity SMB/MM customer segments and/or healthcare environments...  ...operating rhythms. Use customer insights and performance data to... 
    Full time
    Work experience placement
    Work at office
    Work from home

    nitra

    Washington DC
    4 days ago
  • $160k - $220k

    Hitachi Energy is seeking a Global Energy Research & Analysis Lead for North America, based in Washington, DC. This role involves monitoring national energy trends, developing strategic insights, and engaging stakeholders to shape the future of the power system. The ideal... 

    Hitachi Energy

    Washington DC
    1 day ago
  • $160k - $220k

    We are seeking a Global Energy Research & Analysis Lead - North America, to drive the monitoring and analysis of national and regional...  ...to shaping the energy landscape in the coming decades. Your insights will also feed into international outlooks and support planning... 
    Shift work

    Hitachi Energy

    Washington DC
    4 days ago
  • $118.2k - $160k

     ...Sales Ops, Marketing API (Geo Leaders) and Lead Management Programs...  ...and operationalize a unified global operating model across the...  ...scalable enablement motions to customer-facing roles in the field, templatized...  ...model at the geo and segment level annual. This role will... 
    Flexible hours

    Nashville Public Radio

    Arlington, VA
    2 days ago
  •  ...CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential...  ...empowering all people to discover properties, insights and connections that improve their...  ...truly unique and valuable offerings to our customers. We’ve continually refined, transformed... 
    Full time
    Local area
    Monday to Friday

    CoStar Group

    Arlington, VA
    5 days ago
  •  ...while transforming your career. Global Medical Affairs Asset Lead (...  ...with key opinion leaders, medical societies, and other...  ...competitive landscape and provide insights and recommendations to inform...  ...oral communication Network of customer contacts in therapeutic area... 
    Flexible hours

    Amgen SA

    Washington DC
    2 days ago
  • $100k - $200k

    We are seeking a proactive and execution‑oriented Global Benefits Lead to help scale and optimize our global benefits programs. Reporting...  ...data, utilization trends, and vendor reporting to identify insights and support recommendations. Support key annual initiatives including... 
    Local area

    Appian

    Mc Lean, VA
    4 days ago
  •  ...experienced International Strategy & Policy Director to shape our global engagement posture and translate commercial space ambitions...  ...development, and executive strategy, requiring deep regulatory insight and cross-functional influence. Leading a horizon-scanning program... 

    Axiom Space

    Washington DC
    2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Global Customer Insights Leader — VoC, Segmentation & Roadmaps. Be the first to apply!