Global Customer Insights Leader — VoC, Segmentation & Roadmaps
Fluence Energy, LLC
Fluence Energy, LLC in Arlington, VA is seeking a Senior Manager, Customer Insights to lead our global Voice of the Customer program and customer segmentation. You will shape how client feedback informs product roadmaps, GTM strategies, and commercial operations across markets. The role requires 5+ years in B2B customer insights or VoC program management, strong survey design skills, and proven dashboard creation with Power BI and Salesforce. Onsite four days a week, with US work authorization. #J-18808-Ljbffr Fluence Energy, LLC
- Fluence (Nasdaq: FLNC) is a global market leader delivering intelligent... ...the Senior Manager, Customer Insights, you will play a... ...Voice of the Customer (VoC) program and customer segmentation framework, ensuring that... ...our product roadmaps, go‑to‑market strategies...SuggestedWork at officeVisa sponsorshipWork visa
$177.7k - $202.8k
Capital One National Association is looking for a Senior Manager for Global Talent Marketing & Insights in McLean, VA. This role involves leading a team of marketing strategists, focusing on global marketing strategies and brand governance, while optimizing talent marketing...Suggested- Tuckernuck, based in Washington, D.C., is seeking a Customer Insights Lead to drive end-to-end customer journey optimization through insights, VOC reporting, CX systems, and process improvements. This role partners with cross-functional teams to identify pain points, improve...Suggested
$110k - $120k
Senior Manager, Client Sales and Insights - Hybrid: Arlington, VA Let’s be unstoppable together... ...to our work and personal lives. We’re a global company dedicated to fostering... ...data modeling, in-market testing, and other custom projects. Our Critical Sales Skills At the...SuggestedWork at officeLocal areaFlexible hoursShift work3 days per week$63k - $65k
...a trusted partner, we empower the global business community with the insight to act today and prepare for tomorrow... ..., Enhesa is looking for a Customer Success Coordinator who will serve... ...understanding of large multinational business segments Marketing campaign management and...SuggestedWork from homeWorldwideFlexible hours$152.2k - $206k
# Senior Analytics & Insights Lead, GSO - Sales Insights... ...Americas Global Sales Operations (GSO)... ...solutions on behalf of our customers. Our team is responsible... ...business, from Sales Leaders to Solutions Architects... ...guide their development roadmaps.7/ Prepare ad hoc analysis...Full timeFlexible hours$240k - $280k
Overview Global Industry Leader - Talent Data Solutions - Industrial and Manufacturing This is a hybrid... ...industry strategy across all client segments and regions, partnering with... ...firm as an industry expert by publishing insights, speaking publicly at conferences, and...Full timeTemporary workPart timeLocal areaShift work$65k - $75k
The Customer Insights Lead is a strategic member of the Customer Experience team responsible for improving the end-to-end customer journey through customer insights, Voice of Customer reporting, CX systems management, and process optimization. This role partners cross-functionally...Full timeLocal area- TheMathCompany, or MathCo®, is a global Enterprise AI and Analytics company trusted by leading... ...-making. Founded in 2016, MathCo builds custom AI and advanced analytics solutions to... ...solutions. Translate business needs into insights, recommendations, and clear “so what” / “...
$19.23 - $43.26 per hour
...provides IP services in over 228 markets globally. Since its inception, Cogent has... ...competitive prices. Cogent also offers superior customer support by virtue of its end-to-end... ...global sales territory and target market segments of IP Transit, Content creators/hosters,...Hourly payTemporary workWork at office$230.1k - $292.5k
...to the 63 Federal customers in the... ...possible in customer roadmaps. Serves as the... ...customers in high segmentation tiers (e.g., High... ...and competitive insights to develop and deliver... ...level, high-value leaders (IT and CXOs) influencing... ...happen on a global scale. Because...Full timeTemporary workLocal areaFlexible hours- ...touchless transactions. Leaders like Honeywell,... ...and stronger customer relationships.... ...is expanding its global revenue organization... ...leveraging product usage insights, customer data,... ...midmarket and enterprise segments. Focus on New... ...to influence roadmap, messaging, and user...Home office
$200k
...Account Executive, Chartbeat (Global Media) Chartbeat, Inc.... ...monetization. Our mission is to help customers grow valuable media brands... .... Tubular, the global leader in social video intelligence,... ...editorial, content, and audience insights into meaningful business conversations...Local areaRemote workWorldwideFlexible hours$244k - $330k
...Internet properties for customers ranging from... ...through its intelligent global network, which... ...for a polished roadmap; we're looking for... ...suite to technical leaders (e.g., Head of/VP... ...diverse customer segments. This role demands... ..., providing clear insights and strategic guidance...Contract workFlexible hours$92.4k - $160k
...Nonprofit Organizations, AWS Global. This is a full-time role in... ...organizations, understanding customer operational constraints and growth... ..., as well as engage with IT leaders, development teams, and... ...evolving your strategy based on insights* Leverage the AWS Partner ecosystem...Full timeFlexible hoursDay shift$230k - $270k
...resilient and secure global economy while keeping... ...products are only great if customers know how to unlock... ...of teams shaping the roadmap; designing onboarding... ...culture where customer insight is a first‑class artifact... ...based on customer segment, use case, and lifecycle...Temporary workFlexible hours- ..., and experiences that keep Relativity's commercial partners engaged, recognized, and connected to Relativity. You will manage the global partner communications plan, drive adoption of program benefits, lead channel webinars, partner briefings, and regional Relativity...
$201.6k - $325k
...community impacted by AI. Accordingly, our Global Affairs team builds authentic,... ...shared work in these domains. We ensure that insights from policymakers inform our work and - in... ...security, law enforcement and public safety leaders. Reporting to OpenAI's Head of Global National...Local area$161k - $299k
...The Opportunity As the Senior Manager, Customer Segment Strategy - Health Systems, you will lead... ...(CE) Account Teams and Market Access leaders. This role bridges the gap between CE Account... .... Synthesize contract performance insights across key customers to share scalable...Full timeContract workWork experience placementLocal areaRemote workRelocation package$231.1k - $363.1k
...Development 2 to lead our Strategic Customer Engagement team within the... ...visible, results-oriented leader directs the end‑to‑end... ...maximize win rates. Customer Insight Integration: Capture and synthesize... ...insights to inform product roadmaps, R&D priorities, and sector strategy...For contractorsRelocation packageShift work- ...revenue streams and expand our global footprint. This large global... ...the unique opportunity to customize packages to meet your customers... ...This role is ideal for a sales leader who brings both industry... ...Monitor industry trends and member insights to anticipate market needs,...Base plus commissionRemote workWorldwide
$122.4k - $203.9k
...partner in a complex, global industrial technology... ...data, and guides senior leaders in service of the... ...searches across GE Vernova segments, including functional... ...senior leaders, providing insight on talent markets,... ...accountability, one team, customer focus. What Success...Contract workRemote workRelocation packageFlexible hours$130k - $170k
...successfully scaled to thousands of customers and exited $1B+ public... ...role requires a strong people leader who is equally comfortable... ...high-velocity SMB/MM customer segments and/or healthcare environments... ...operating rhythms. Use customer insights and performance data to...Full timeWork experience placementWork at officeWork from home$160k - $220k
Hitachi Energy is seeking a Global Energy Research & Analysis Lead for North America, based in Washington, DC. This role involves monitoring national energy trends, developing strategic insights, and engaging stakeholders to shape the future of the power system. The ideal...$160k - $220k
We are seeking a Global Energy Research & Analysis Lead - North America, to drive the monitoring and analysis of national and regional... ...to shaping the energy landscape in the coming decades. Your insights will also feed into international outlooks and support planning...Shift work$118.2k - $160k
...Sales Ops, Marketing API (Geo Leaders) and Lead Management Programs... ...and operationalize a unified global operating model across the... ...scalable enablement motions to customer-facing roles in the field, templatized... ...model at the geo and segment level annual. This role will...Flexible hours- ...CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential... ...empowering all people to discover properties, insights and connections that improve their... ...truly unique and valuable offerings to our customers. We’ve continually refined, transformed...Full timeLocal areaMonday to Friday
- ...while transforming your career. Global Medical Affairs Asset Lead (... ...with key opinion leaders, medical societies, and other... ...competitive landscape and provide insights and recommendations to inform... ...oral communication Network of customer contacts in therapeutic area...Flexible hours
$100k - $200k
We are seeking a proactive and execution‑oriented Global Benefits Lead to help scale and optimize our global benefits programs. Reporting... ...data, utilization trends, and vendor reporting to identify insights and support recommendations. Support key annual initiatives including...Local area- ...experienced International Strategy & Policy Director to shape our global engagement posture and translate commercial space ambitions... ...development, and executive strategy, requiring deep regulatory insight and cross-functional influence. Leading a horizon-scanning program...
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