Global Customer Insights Leader — VoC, Segmentation & Roadmaps
Fluence Energy, LLC
Fluence Energy, LLC in Arlington, VA is seeking a Senior Manager, Customer Insights to lead our global Voice of the Customer program and customer segmentation. You will shape how client feedback informs product roadmaps, GTM strategies, and commercial operations across markets. The role requires 5+ years in B2B customer insights or VoC program management, strong survey design skills, and proven dashboard creation with Power BI and Salesforce. Onsite four days a week, with US work authorization. #J-18808-Ljbffr Fluence Energy, LLC
- ...Nasdaq: FLNC) is a global market leader delivering... ...Description:Senior Manager, Customer InsightsRole... ...Manager, Customer Insights, you will play a pivotal... ...of the Customer (VoC) program and customer segmentation framework,... ...influences our product roadmaps, go-to-market strategies...SuggestedFull timeWork at officeVisa sponsorshipWork visa
- Fluence (Nasdaq: FLNC) is a global market leader delivering intelligent... ...the Senior Manager, Customer Insights, you will play a... ...Voice of the Customer (VoC) program and customer segmentation framework, ensuring that... ...our product roadmaps, go‑to‑market strategies...SuggestedWork at officeVisa sponsorshipWork visa
$131.3k - $177.6k
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...job involves:We are seeking a customer-obsessed Manager, Customer Experience... ...to lead voice of customer (VOC) research and analytics that... ...into structured, actionable insights. The role blends traditional survey... ...and affiliates, is a leading global provider of real estate and...SuggestedFull timeWork experience placementLocal areaFlexible hoursShift work$119k - $160k
...Description Director, Client Insights / 17 Let’s be unstoppable together... ...and personal lives. We’re a global company dedicated to... ...who combine strategic insight, customer‑centricity, and executional excellence... ...Circana as a thought leader and trusted advisor. Build Strategic...SuggestedFull timeLocal areaFlexible hours2 days per week3 days per week$119k - $160k
## Director Client Sales & Insights - Hybrid - Arlington, VAArlington... ...and personal lives. We’re a global company dedicated to... ...who combine strategic insight, customer-centricity, and executional excellence... ...Circana as a thought leader and trusted advisor.* Build Strategic...Local areaFlexible hoursShift work2 days per week3 days per week$65k - $75k
...Job Description Job Description Position Overview The Customer Insights Lead is a strategic member of the Customer Experience team responsible for developing a holistic understanding of the Tuckernuck customer. By combining customer feedback, operational data, behavioral...Full timeLocal area$157.1k - $212.6k
...Manager to own and grow a portfolio of Global Defense Technology Independent Software... ...mission-critical solutions for U.S. Defense customers — spanning global Civilian, Defense and... ...with each partner's infrastructure roadmap, product releases, and government contract...Contract workLocal areaWorldwideFlexible hours$121.84k - $152.32k
...all rolled into one.Customers and users across... ...world.Planet is a global company with employees... ...role serves as a leader and advocate for... ...for regional/segment performance metrics... ...Planet’s product roadmap.What You Bring:4+... ...data into actionable insights.Experience leading...Full timeTemporary workWork at officeLocal areaRemote workHome office3 days per week$130.5k - $171k
As a Senior Global Executive Recruiter, you will play a critical... ...Spire to grow and deliver for customers around the world. Your primary... ...hiring managers and senior leaders. You will combine executive search... ...progress and talent-market insights through regular stakeholder...Work at officeFlexible hours$142.8k - $193.2k
...industrial cloud strategy for several Global Defense Industrial Base (GDIB... ...building the future for a leader in the cloud computing... ...technical personnel, and with customer account teams. Successful PAMs... ...the fastest-growing partner segments in defense: the companies that...WorldwideFlexible hours- Circana is seeking a Director, Client Insights in Arlington, VA hybrid work location to advance client solutions using Circana data and analytics. Drive growth, build relationships, and deliver insight-led strategies across multiple client engagements. Applicants should...Flexible hours
$120k - $140k
...people still smoking globally, our goal is to empower... ...ve served millions of customers through our dedicated... ...digital transformation roadmap, including AI, automation... ...Leverage customer insights, analytics, and operational... ...Are a collaborative leader who builds strong...Full timeWork at officeLocal area$130.07k - $162.59k
...electricity. With Fivetran, customer data arrives in their... ...reliable, governed insights. Together, we support... ...teams and community leaders to strengthen member experience... ...management in a global or distributed... ...member insights into roadmap/marketing outcomes and...Remote workWorldwide- Circana is seeking a Director, Client Sales & Insights for a hybrid role in Arlington, VA. You will advance client strategies by translating store data, purchase behavior, and surveys into actionable insights, partnering with internal teams to deliver integrated solutions...
$150.4k - $343.6k
...help you succeed in a globally connected powerhouse of... ..., Supply Chain, Customer Operations). Assess client... ...maturity and build strategic roadmaps aligned to enterprise... ...Bring specialized insights tailored to key... ...interested in passionate leaders with strong vision and...Work experience placementSummer holidayFlexible hours- ...Associate, Strategy & Insights to join Fannie Mae's Policy... ...assessments, customer and lender behavior, product... ...as market sizing, segmentation, scenario analysis, business... ...for senior leaders.Strong stakeholder-management... ..., Product Strategies, Roadmap Development, Stakeholder...Full timeWork at officeRemote work
$100k - $200k
...developing, and supporting world-class talent. As our team expands globally, the Benefits group ensures our employees across North America,... ...data, utilization trends, and vendor reporting to deliver insights, while leading critical execution cycles like Open Enrollment,...Work experience placementLocal areaFlexible hours$130k - $145k
...Market Operations Leader , you are responsible... ...tools, actionable insights, and disciplined... ...and Government segments. As part of Spire... ...Sales, Marketing, Customer Success, and... ...SalesTech and MarTech roadmap ~ Ensuring integration... ...45,000 USD Global Perks ️ Name...For contractorsWork at office3 days per week- ...seeking a Sr. Business Analyst for the Global Payment Network in McLean, VA. You will... ...drive improvements in profitability and customer experience. You will model analytics for... ...and pricing strategies, support marketing insights, assess credit risk drivers, and develop...
- ...Chain Transformation to drive strategic initiatives across the Global Innovation and Development group. You will align processes, systems... ...executive leadership and cross-functional teams to develop roadmaps, build alignment, and execute transformative programs that improve...
$130.69k - $222.17k
...providing strategic guidance and performance insights.Translate hiring challenges into... ...practices, employer branding, audience segmentation, and candidate journey design.Familiarity... ...briefing experience.Working at ICFICF is a global advisory and technology services provider...Full timeContract workWork experience placementLive inWork at officeRemote work$160k - $220k
Hitachi Energy is seeking a Global Energy Research & Analysis Lead for North America, based in Washington, DC. This role involves monitoring national energy trends, developing strategic insights, and engaging stakeholders to shape the future of the power system. The ideal...- Capital One in McLean, VA seeks a Sr. Business Director in Customer Data Strategy to lead end-to-end data product strategy, sharpen insights, refine segmentation, and personalize decisioning at the individual customer level. You will develop and track key metrics to guide...
$130k - $170k
...successfully scaled to thousands of customers and exited $1B+ public... ...role requires a strong people leader who is equally comfortable... ...high-velocity SMB/MM customer segments and/or healthcare environments... ...operating rhythms. Use customer insights and performance data to...Full timeWork experience placementWork at officeWork from home- Join to apply for the Senior Customer Experience Manager role at OGC Global OGC is a boutique research and consulting... ...strategies, frameworks, and actionable insights. The ideal candidate will combine... ...teams that support multiple CX/VOC initiatives. Prior experience working...
- ...multidisciplinary teams bring together the talents of nearly 190 professionals globally to complete a wide variety of engagements for Private Companies... ...on projects and initiativesBusiness Acumen - understanding and insight into how organizations perform, including business processes,...Full timeContract workTemporary workFor contractorsWork at officeFlexible hours
- ...Each one of us at AIA is a leader committed to demonstrating our... ...of Architects, as part of the global community, is building a culture... ...driving outreach to the segments that matter most. The Senior... ...Translate data into actionable insights that improve targeting,...Full timeLocal areaRemote workFlexible hours
$69k - $120.8k
...expanding $35 billion-dollar global business. At Amazon Business,... ...business buying. Bring your insight, imagination and a healthy disregard... ...reporting on pipeline and customer spend adoption, including... ...existing customers and market segments- Experience identifying, developing...Flexible hours$142.8k - $193.2k
...United States and allied government customers. This position will be working on the... ...Engineering Manager to lead our global government customer support engineering... ...deliveryProvide customer feedback and insights to inform product roadmap decisionsCollaborate with Training...Flexible hours
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