Field Operations Specialist
Mercury
Express Small Package Team Member
Mercury Business Services is a growing logistics company with offices in Boston, NYC, Columbus and Chicago. We are driven by our core values of Customers First, Extreme Ownership, Relentless Improvement, Band-aids and Stiches and Humility. Mercury specializes in time and temperature sensitive shipping for healthcare & life sciences, technology, and professional services companies.
For over 40 years Mercury has been providing clients with responsiveness, value, guidance, and a comprehensive solution for their time and temperature-sensitive shipping needs. When working with Mercury, clients get personal attention, rather than a 1-800 number, and personalized guidance for their complicated shipments.
The right person for this job needs to enjoy working from 10:30 AM to 6:30 PM shift. This role will assist in all activities of our Squads and Express Packages team in Boston.
Daily Responsibilities:
- Sort, prepare labels, and ship packages every night.
- Solve various client issues on a nightly basis.
- Serve as back-up walking courier.
- Perform data entry.
- Opening/Closing the office/facility
- Assisting with customer support tickets
- Process Asset Returns
- Process AM Field Ops Export/NFO/Import Documents
Preferred Experience:
- 1-3 years previous experience
- Military experience is a plus
- Exceptional verbal and written communication skills
- Strong analytical and problem-solving skills
- Keen attention to detail
- Valid Massachusetts Driver's License
Additional Preferred Skills:
- Enjoy working in a fast-paced environment.
- Be engaged, proactive, and highly motivated.
- Positive attitude
Vacancy posted 2 days ago
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