Business Operations & Administration Manager

Business Operations & Administration ManagerDiazyme, an affiliate of General Atomics, is a cGMP and ISO 13485 certified medical device manufacturer. Diazyme uses its proprietary enzyme technologies to develop diagnostic reagents which can be used on most automated chemistry analyzers in user-friendly formats. Their products include test kits for diagnosis of cardiovascular disease, liver disease, cancer markers, renal disease, diabetes, and electrolytes.Diazyme Laboratories, Inc. (Company) is seeking a highly organized, detail-oriented, and versatile Business Operations & Administration Manager to support the Company's day-to-day business operations. This position will have a broad cross-functional scope, including document and contract review, financial accounting, accounts receivable and aging management, Bill of Materials (BOM) management, administrative operations, customer communication, and coordination with various departments at the parent company headquarters.The ideal candidate will be a strong communicator who can independently manage multiple responsibilities, work directly with customers during the document and contract review process, review and maintain accurate financial and operational records, and effectively coordinate information and activities between customers, the company, and parent company support teams.Duties And Responsibilities:1. Document & Contract ManagementReview, organize, and maintain Company documents, business agreements, contracts, purchase orders, and other operational documentation.Coordinate the internal review and approval of contracts with parent company support staff and customers.Track contract status, renewal dates, obligations, and required follow-up actions.Maintain accurate and organized records of contracts and other business documents.2. Financial AccountingReview financial and operational records for accuracy.Review monthly financial reporting, budget tracking, and account reconciliation.Prepare Company quarterly and year-end forecasts and budgets.Prepare quarterly and year-end financial reporting presentations and make presentations to the headquarters.Support financial and accounting activities, including accounts payable, accounts receivable, expense tracking, invoicing, payment processing, and account reconciliation:Manage team that generates and maintains accounts receivable aging reports and monitors outstanding customer balances.Manage team that monitors and follows up with customers regarding overdue invoices and outstanding payments.Manage team that coordinates with customers and internal sales/finance teams to resolve payment discrepancies, billing issues, and outstanding account balances.Manage team that monitors customer payment status and provides regular updates to management and headquarters.Coordinate with external accountants and parent company finance/accounting teams as needed.Analyze accounts receivable, cash flow, expenses, and other financial information.3. Bill Of Materials (BOM) & Product Data ManagementReview Bills of Materials for products and/or reagent kits.Coordinate BOM updates resulting from changes in raw materials, components, packaging, suppliers, or product specifications.Ensure accurate records of component numbers, descriptions, quantities, costs, and related product information.Work with purchasing, manufacturing, R&D, quality, and headquarters teams to ensure BOM information is accurate and current.Support product cost analysis and monitoring of changes in material costs.Review appropriate documentation and provide approval of BOM changes.4. Parent Company Liaison & Cross-Functional CoordinationServe as a key liaison and facilitate communication and information flow between the local organization and parent company support teams to include finance, accounting, purchasing, quality, shipping/receiving, and facility management.5. Administrative ManagementManage general office and administrative operations.Support Company leadership with special projects and other operational initiatives.Develop and improve administrative procedures to increase operational efficiency.We recognize and appreciate the value and contributions of individuals with diverse backgrounds and experiences and welcome all qualified individuals to apply.Job QualificationsTypically requires a Bachelors or Masters in business administration, finance or a related field and nine or more years of progressive project administration experience with at least three of the years in an engineering or scientific environment. May substitute equivalent experience in lieu of education.At least 6 years of progressively complex experience in business operations, administration, accounting, finance, or a similar cross-functional role.Hands-on experience using SAP software; familiarity with SAP financial, purchasing, inventory, or order management functions is highly desirable.Working knowledge of accounting principles, accounts receivable, invoicing, and financial reporting.Experience reviewing business documents, contracts, purchase orders, and related documentation.Experience communicating directly with customers regarding contracts, documents, invoices, and payment matters.Strong Microsoft Excel skills and experience working with ERP/accounting systems.Experience with BOM, inventory, purchasing, or manufacturing-related data is highly desirable.Excellent organizational, analytical, and follow-up skills with strong attention to detail.Strong written and verbal communication skills.Ability to communicate effectively with customers, internal departments, and parent company support teams.Ability to handle confidential business and financial information professionally.Ability to work independently and manage multiple priorities.The successful candidate should be:Highly organized and detail-orientedProactive with strong follow-up skillsComfortable communicating directly with customersStrong in financial and numerical analysisExperienced with SAP systemsReliable and accountableAble to manage multiple functions and prioritiesProfessional and diplomatic in contract and payment discussionsAble to work independently with minimal supervisionAn effective communicator and cross-functional team playerPosition NatureThis is a highly cross-functional business operations position requiring the ability to work across multiple departments - finance, customer service, contracts, product operations, administration, and parent company support teams. The individual will serve as an important link between the Company, customers, and the parent company, with responsibility for ensuring that documents, financial transactions, customer accounts, operational data, and administrative activities are handled accurately and in a timely manner.