Senior Workforce Planning Analyst

Virtual Vocations Inc

Working remotely, the full-time salaried Senior Workforce Planning Analyst will build and maintain demand forecasts and capacity plans, serve as a trusted advisor to operations, and drive collaboration among workforce teams to enhance business performance. Key responsibilities Build and maintain short and long-range demand forecasts and capacity plans Facilitate data-driven discussions and decisions regarding future performance Analyze performance metrics to identify opportunities for operational improvement Required qualifications 3+ years of workforce planning and/or forecasting experience 3+ years of experience analyzing multi-source data to detect trends 2+ years of experience with back-office or call center transactions Advanced proficiency with MS Excel and PowerPoint Experience with capacity modeling or process improvement methodologies

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Vacancy posted 4 hours ago

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