Development Coordinator

Position Summary

The Development Coordinator plays a vital role in ensuring the success and sustainability of the organization through effective fundraising and donor management. This position is responsible for a range of functions, including donor stewardship and fundraising support, gift processing, centralized Customer Relationship Management (CRM) system coordination, event coordination, and marketing and digital communications. The Development Coordinator works closely with the leadership team, board members, and other volunteers to plan and implement fundraising strategies, cultivate relationships with donors, and manage donor databases. Productive collaboration with the leadership team and staff is critical, as is effective and timely communications with staff, donors, and community partners. The Development Coordinator position requires discretion, professionalism, and empathy in all aspects of their work.

Responsibilities

Donor and CRM Management

• Maintain accurate donor and partner records within relevant databases
• Segment mailing lists and produce customized donor reports
• Process gifts and donations
• Ensure timely completion of donor acknowledgments
• Troubleshoot donor concerns and donor support inquiries

Marketing and Digital Communications

• Create, schedule, and post content to Facebook, Instagram, LinkedIn, and via email campaigns
• Monitor social media engagement and respond to audience interactions
• Update website event listings and related content
• Support brand awareness efforts alongside the leadership team

Fundraising Event Support

• Assist with the implementation of fundraising campaigns and support direct solicitation
• Coordinate the planning and execution of special events, including managing logistics, external vendors, and volunteers

Volunteer Management

• Oversee the work of volunteers involved in fundraising efforts and provide quality control and assurance

Core Competencies

• Organizational Excellence: Manages multiple priorities with precision and efficiency, maintaining high standards of accuracy, follow-through, and professionalism.
• Proactive Support: Anticipates the needs of the leadership team and takes initiative to streamline processes, coordinate priorities, and resolve issues before they escalate.
• Independent Judgment: Works with minimal supervision, exercising discretion and sound judgment in managing confidential and time-sensitive information.
• Communication & Coordination: Communicates clearly and effectively across all levels of the organization; ensures timely and accurate information flow between leadership, staff, board, and external partners.
• Problem-Solving & Adaptability: Demonstrates flexibility, resourcefulness, and thoughtful decision-making in response to shifting priorities or unexpected challenges.
• Integrity & Confidentiality: Upholds the highest standards of ethics and discretion, handling sensitive materials and communications with trust and professionalism.
• Collaboration & Team Culture: Promotes an inclusive, respectful, and cooperative workplace that supports organizational development, teamwork, and continuous improvement.
• Mission Alignment: Models BBC’s values of empathy, respect, and service in all interactions, contributing to a positive and mission-driven organizational culture.

Qualifications

• A minimum of an associate’s degree in business administration, communications, marketing, project management, or related field
• A minimum of five years of experience in nonprofit fundraising and development, or other relevant experience; or equivalent combination of education, training, and related work experience
• Proficiency in Microsoft Office applications, including Word, PowerPoint, and Excel
• Experience with CRM donor and client tracking software
• Experience in website and social media content development and management, including Facebook, Instagram, and LinkedIn; email campaign experience is preferred
• Excellent organizational, verbal, and written communication skills, with ability to manage competing demands