Administrative Program Assistant I

Administrative Program Assistant I

Newport News, Virginia, United States

Administrative

Closing at: Jul 11 2026 - 00:00 EDT

700-Newport News Dept Of Social Services

Hiring Range: $18.00 to $21.25

Full Time or Part Time: Part Time

Additional Detail

Essential Job Functions

Greets customers arriving for appointments and classes; logs arrivals and contacts Workers; screens and responds to general inquiries and complaints regarding human services programs.

Performs administrative support work such as word processing, creating spreadsheets, data entry and retrieval; reviews forms, data and other information to ensure accuracy and conformance to established procedures and policies; generates reports and records; screens telephone calls and operates a phone switchboard.

Processes income verifications; logs and distributes incoming faxes; retrieves, reviews and distributes State Broadcasts, child support notifications and Medicaid eligibility determinations to appropriate staff and calculates Worker's daily mileage for reimbursement. Receives maintenance and building complaints and coordinates maintenance and service requests for copiers and faxes.

Creates and maintains a filing and record management systems; prepares monthly reports; answers phones and serves as first point of contact for Department; and responds to routine inquiries from the public, other departments and outside agencies.

Performs other duties as assigned.

Equal Opportunity Employer