Resident Manager

Join Our Team at The Douglaston CompaniesWhat we are looking for:At The Douglaston Companies, collaboration is at the heart of everything we do. We believe that great ideas come from working together, sharing perspectives, and supporting one another to achieve common goals. We’re excited to announce an opportunity for a Resident Manager to join our dynamic team.Why Choose The Douglaston Companies?Continuous Learning and Development: Your growth matters to us. We offer ongoing professional development through in-person and virtual training programs designed to sharpen your skills and help you thrive.Community Commitment: We don’t just build properties—we build communities. Our team actively gives back, creating meaningful impact and building a better tomorrow, together.Career Advancement: This isn’t just a job, it’s a career. We invest in your personal and professional growth because we know that when our people succeed, we all succeed.Back to the role:What you will do:Supervise building staff members including, assigning work, coaching and developing staff, hiring and disciplinary actions.Diagnose and repair problems in such areas as HVAC, electrical, plumbing, major appliances, carpentry, emergency systems, flooring, hardware accessories, masonry, painting, water features, and waste management systems.Collaborate with property management and fellow maintenance team members to coordinate repairs, maintenance schedules and unit turns.Conduct regular inspections to identify potential safety hazards and promptly address them. Ensure compliance with safety regulations and report any concerns to the Property Manager.Inspect property mechanical systems daily; immediately address safety issues with management.Provide excellent customer service to residents, addressing their maintenance needs with a friendly and approachable attitude. Be a responsive and reliable point of contact for all maintenance inquiries.Assist in the preparation of staff work and preventive maintenance schedules, daily rounds, as well as maintaining an inventory of supplies and tools sufficient for providing the appropriate level of service.Conduct routine preventative maintenance activities in partnership with supervisorMaintain workplace safety policies and standardsPerform or schedule move-out inspections for vacating tenants.Inspect property mechanical systems and grounds; immediately address safety issues with management.Work with Property Manager on various reports, such as incident and management reports.Collaborate with construction and development departments.Submit Daily Recaps to Upper ManagementPerform other duties as assigned by management.What you should have:3-5 years Superintendent experience in a rental buildingWorking knowledge of city, state and federal programs and regulations. (not critical)Experience with repairs, maintenance, mechanicals.Must be able to effectively communicate and interface with all levels of management, residents, vendors, leasing, accounting and collection departments.Able to communicate thru emails Word and Excel programs.Must be able to create and analyze budgets and quarterly management reports.Must have excellent organizational skills.Strong leadership with a proactive approach to problem solving, required.Customer Service oriented with the ability to keep calm in stressful situations.Must be able to respond quickly to Emergencies such as Gas, Fire and Flood.Experience with Paycom, Yardi and HappyCoStandpipe, Sprinkler plus FACP licenses a plusBilingual a plus.Salary Range:$70,000 to $75,000 annuallyActual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.Benefits:Health benefits package including medical, dental & vision plansFinancial wellness perks to set you up for success - such as 401(k), FSA & HSA, employer-paid life insurance (basic- with option to purchase more); paid leave & disability programs.Pet insurance for our furry familyMental health resources, such as counseling, are available to our team membersTime off- Paid Vacation time, Paid Holidays, Paid Sick daysEmployee Referral ProgramTuition & certification ReimbursementHybrid work schedule with 4 days in office and 1 day remote (subject to your work location and role).Ask our recruiting team for more information!Our CompaniesSince 1979, The Douglaston Companies have been at the forefront of building some of the most exciting, transformative projects in New York City and beyond. Comprised of three vertically integrated companies, The Douglaston Companies lead projects through the complete lifecycle, from development to construction, and property management. Together, the companies have brought more than 15,000 apartments to fruition and completed more than $4 Billion of development. Throughout every project we build and manage, The Douglaston Companies remain committed to founder Jeffrey Levine’s original vision: to revitalize and grow neighborhoods one building, one block, one community at a time.Douglaston Development: The driving force of our organization, Douglaston Development spearheads property acquisition and development strategies, while fostering relationships with stakeholders and working closely with communities to develop best-in-class properties.Levine Builders: Our construction management arm leads everything from pre-construction and construction management to final commissioning and close out, bringing the company's projects to fruition.Clinton Management: Clinton Management provides comprehensive property management services for developments completed by Douglaston Development and constructed by Levine Builders. Clinton oversees our diverse portfolio of moderate-income housing, luxury apartments, commercial, and retail propertiesIf you are looking for your next challenge, then this is your chance to join our team of exceptionally talented, creative, and innovative professionals. We want you!Diverse candidates are encouraged to apply! The Douglaston Companies is proud to be an inclusive Equal Opportunity Employer, committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination based on any legally protected status or protected characteristic, including, but not limited to an individuals sex, race, color, ethnicity, ancestry, national origin, age, religion, gender identity or expression, sexual orientation, genetic information, medical condition, disability, marital status, caregiver status, pregnancy, citizenship, military or veteran status. #J-18808-Ljbffr