Credentialing Specialist II - FT - Days - Med Ofc Stf - 19478

Credentialing Specialist II - FT - Days - Med Ofc StfDHR Health - US:TX:McAllen - DaysSummary:FLSA STATUS: Exempt Non-ExemptMISSION STATEMENT:Our Mission is to improve the well-being of those we serve with a commitment to excellence: every patient, every encounter, every time.VISION:Our Vision is to create a world-class health system to advance medicine and increase access for the communities we serve by empowering caregivers to heal through compassion, knowledge, innovation, integrated care and excellence.POSITION SUMMARY:Under the direction of the Lead Credentialing Specialist, assists in the coordination of all Medical Staff requirements. Provides secretarial support of the Medical Staff's credentialing including the processing of new applications, requests for temporary privileges, and biennial reappointments. Performs general office and secretarial work, including typing, taking and transcribing dictation, preparation of confidential and special reports.POSITION EDUCATION/ QUALIFICATIONS:HS Diploma or GED required.Experience and proficiency in using Cactus software requiredSecretarial training.Typing 50 wpm.Shorthand/speedwriting preferred.Medical terminology knowledge desired.Minimum of three years experience in confidential, executive/ legal secretarial position and/or three years experience in a hospital Medical Staff Office secretarial position.Knowledge of basic record keeping and filing systems.Demonstrates skill at written and oral communications including taking minutes at selected meetings and relating to physicians and allied health professionals regarding their applications for initial privileges, reappointments and/or temporary privileges.Ability to perform basic word processing procedures.Ability to prepare reports and follow- up with minimal supervision.JOB KNOWLEDGE/EXPERIENCE:High degree of competency/experience in general.Able to respond to patient/visitor needs by interpreting facial expressions and/or verbal communications.Requires good communication and organizational skills.Requires reasoning ability and good independent judgment.Requires working with frequent interruptionsResponsibilities:POSITION RESPONSIBILITIES:Perform Credentialing activities in accordance with established policies and procedures.Assist with appointment and reappointment process of the Medical Staff and APP Staff.Processing ApplicationsCorresponding with outside agencies regarding verification of information.Verifying information in credential files by contacting primary sources.Querying practitioner's data bank appropriately.Maintain confidentiality of all credentialing files.Assist with maintenance and verification of current Texas licensure, DEA, DPS, and malpractice insurance on all Medical Staff and APP Staff members.Identify inconsistencies in credential files.Work closely with Medical Staff Coordinator in utilizing physician performance improvement profile for reappointment purposes.Work with Medical Staff Coordinator to maintain computerized system of monitoring and trending physician's information – medical staff roster, and special reports as requested.Maintain confidential credentials files of all members of the Medical Staff and Advanced Practice Providers.Maintain on-going Tickler system for reappointment of medical staff and APP staff.Process requests for applications: maintain records of applications provided.Review new applications for completeness, prepares, and sends for references. Record status of responses.Send follow-up requests when needed.Maintain current records of proctoring of physicians and assures appropriate review by committee chairmen and Credentials Committee. Explains proctoring information to new staff members.Assure that the reappointment process is initiated for each member of the Medical Staff and the Advanced Practice Providers in a timely manner. Follow up on missing information and obtain appropriate approvals.Prepare agendas, materials, places calls to confirm attendance, attends meetings and takes minutes at selected meetings. Accurately and neatly types in prescribed manner. Proofreads to ensure accuracy.Accurately record statistics in computer as directed.Accurately and consistently file information in credentials folders.Obtain signatures on credentials forms and credentials files as needed.Maintain ER drop-in call schedule, as needed.Accurately and neatly file minutes in each appropriate three ring binder as needed.Maintain confidentiality of all records and issues handled in the Medical Staff Office.Fax monthly meeting calendar as requested by physicians.Maintain all tickler systems and rosters pertinent to the Medical Staff Office.Assist in general mailings to the Medical Staff.Maintain accurate master mailing list for all current Medical Staff and APP Staff and committees.Order supplies as needed on a weekly basis.Assist in scheduling/coordinating meeting rooms for the Medical Staff.Post bulletin boards.Transcribe dictation from chief of staff, committee chairmen, administrators, and others as required.Photocopy accurately a multitude of requests by the Lead Credentialing Specialist.Cover the Lead Credentialing Specialist position as required.Must be well organized for prioritization of responsibilities.Must be able to handle stress relative to rush projects and meeting deadlines. Must be able to work under pressure in a highly productive office.Must be able to cope with interruptions, varying personalities, and some irregular hours.Must possess organizational and communication skills.Must possess willingness to improve.Will be exposed to highly confidential Medical Staff proceedings and actions and sensitive Medical Staff information, including patient materials related to peer review, quality assurance, physician litigation, and consequences of physician behavior.Adhere to dress code in accordance with hospital policy and wears name tag at all times.Other duties as assignedLINES OF REPSONSIBILITES :1. Lead Credentialing Specialist ? 2. Manager ? 3. Director ? 4. Executive VP Admin Chief of StaffOther information:CUSTOMER SERVICE:Provide excellent customer service to all DHR customers. All employees are required to attend the DHR C.A.R.E.S program which outlines the Customer Service Principals including: Commitment, Accountability, Respect, Excellence and Service.AGE SPECIFIC :Employees must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served in his/her assigned unit. The individual must demonstrate knowledge of principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirement relative to his or her age.AMERICANS WITH DISABILITIES ACT: (ADA) :A. Essential Duties : Indicated by bold print within performance standards, preceding individual numbered criteria.The following table provides physical requirements that will be associated with, but not limited to, this position:Light/moderate lifting up to 20 lbs, from the floor to shoulder height. - Yes - Kneeling - YesMust be able to assist other employees with lifting more than 20 lbs. - Yes - Walking - YesLight/moderate carrying up to 20 lbs. - Yes - Standing/Squatting - YesStraight pulling - Yes - Sitting - YesPulling hand over hand - Yes - Pushing - YesRepeated bending - Yes - Stooping/Bending - YesReaching above shoulder - Yes - Climbing Stairs - YesSimple grasping - Yes - Climbing Ladders - NoDual simultaneous grasping - Yes - Depth Perceptions needed - YesAbility to see - Yes - Identify Colors - YesOperating office equipment - Yes - Twisting - YesOperating mechanical equipment - Yes - Crawl