Service Advisor
$70kFull-time
Critz Auto Group
Service Advisor Join the Critz Auto Service TeamCritz Auto is seeking a customer-focused and detail-oriented Service Advisor to join our busy dealership. In this full-time role, you’ll serve as the communication link between our customers and service technicians—helping to identify concerns, explain repairs clearly, and ensure a smooth, exceptional experience every time. If you enjoy problem-solving, working with people, and growing within the automotive industry, we’d love to meet you! What You’ll Do
- Greet customers with professionalism and care, ensuring a welcoming service experience
- Communicate vehicle concerns clearly and effectively between customers and technicians
- Explain recommended services and repairs in simple, easy-to-understand terms
- Prepare accurate cost estimates, repair orders, and warranty documentation
- Verify service contract and warranty coverage for needed repairs
- Schedule service appointments and manage technician workflow
- Follow up with customers to ensure satisfaction and resolve any concerns
- Maintain organized service records, invoices, and internal communications
- Excellent communication, customer service, and organizational skills
- Strong computer skills; experience with Microsoft Excel, Word, and DMS platforms preferred
- Previous service advisor or dealership experience is a plus
- High school diploma or GED required
- Valid driver’s license and clean driving record required
- Ability to work in a fast-paced, team-oriented environment
- Competitive compensation and performance incentives
- Full benefits package and employee discounts
- Supportive, energetic dealership culture
- Opportunities for advancement within a respected automotive brand
- $70,000+ anually
Vacancy posted a month ago
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