HR Specialist (Bilingual)

About us

Dynamic Service Solutions (DSS) is a mission-driven organization partnering with federal and local agencies to deliver high-quality human services, staffing, and program support nationwide. We are committed to excellence, innovation, and compassionate service.

We're seeking compassionate professionals to join our Children First Residential Care Program, where you'll provide trauma-informed, culturally responsive care in a safe and supportive environment. Your work will help children move toward stability and family reunification. If you are passionate about serving vulnerable populations and want to make a meaningful impact, we invite you to join our mission-focused team.

Many roles require fluency in English and Spanish. Explore opportunities in our Career Center and make a difference where it matters most.


Recruitment/Human Resources Specialist Job Description

Job Summary

Recruitment/Human Resources Specialist will manage all human resource procedures and will oversee the hiring and workforce management to support the residential care program. This position handles the full cycle of human resources practices. The main responsibilities will include maintaining employee records, recruiting, managing employee relations, managing employee recognition program, and supporting operation with decision making on the staff employment status.

Essential Functions:

1. Supervise and manage the full cycle of human resources practices, including maintaining and updating electronic and paper employee records, processing job status changes such as onboarding, offboarding, promotions, demotions, transfers, and handling I-9s and the E-Verify process to ensure compliance with all employment verification requirements.
2. Identify the company's hiring needs, manage recruitment and selection processes, review resumes, conduct pre-screening and interviews, review background check records, and make employment eligibility determinations based on screening information; checking references, conduct new hire presentations and pre-employment appointments; and provide orientation on company policies, procedures, employee handbooks, benefits, and distribute necessary equipment.
3. Create, implement, and evaluate all human resource department policies, procedures, and structures; ensure communication of policy updates to staff; and assist management in interpreting and enforcing policies in accordance with best practices. Manage COVID-19 cases and reporting processes.
4. Respond to employee inquiries, manage employee grievances, conduct investigations, and recommend decisions based on investigation findings; complete investigation reports and initiate corrective actions as necessary, while ensuring management performs and maintains records of performance evaluations.
5. Assist management in developing individualized training and staff skill development plans, design and implement workforce training programs, manage employee recognition and appreciation programs, and conduct exit interviews, stay interviews, and employee satisfaction surveys to support engagement, retention, and professional growth.
6. Ensure compliance with federal, state, and local employment laws, regulations, and best practices; maintain current knowledge of HR trends, regulatory changes, and new technologies; conduct periodic HR audits; review and submit reports; create documents and reports using Microsoft Suite, SharePoint, and OneDrive; keep senior management informed with accurate reports; and identify and implement improvements to enhance HR efficiency, productivity, and compliance.

This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Qualifications and Requirements

Education/Work Experience:

Level :

1. Bachelor's Degree in Human Resources or related field.
2. Minimum Two (2) year of previous practical consecutive experience in Human Resources role.
3. Previous experience working with Federal government contracts is preferred.
4. Previous experience working in human services fields or similar occupational areas is a plus.
5. Proficiency in Microsoft Office suite.
6. Proficiency in SharePoint and OneDrive.
7. Must be able to work from two locations: 77021 and 77090
8. Bilingual (English/Spanish) required.

Equivalent experience:

1. Associate degree in Business Administration or related field.
2. HR certifications (PHR, SPHR, SHRM-CP, SHRM-SCP)
3. 3-5 years of experience in a Human Resources position.

Working Conditions/ Physical Effort

Work is performed mostly in an office setting. Some overnight travel; public speaking, evening and weekend work are requirements of the position. Regular computer work is also required. While performing the duties of this job, the employee is required to stand; walk; sit; finger, handle, or feel objects, or control; reach; climb stairs; balance; stoop, kneel, or crouch; talk and hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

The physical demands and work environment characteristics described above are representative of the physical capabilities that must be met by an employee and the working conditions that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job description is intended to convey information essential to understanding the scope of the position and it is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with the position.

What We Offer

• Competitive salary.
• Benefits package medical, dental, vision, HSA, DCFSA and 401 K retirement plan. Life and Disability Plans and other supplemental plans. Student Loan Assistance plan.
• Paid time off, holidays, and sick leave.
• Professional development opportunities; ongoing training in best practices, and leadership.
• Mission-driven work in a collaborative, supportive team.

Why Join DSS

Our people are our greatest strength while empowering communities through compassion, structure, and service. We are committed to supporting your professional growth through ongoing training, mentorship, and clear pathways for advancement. We actively promote and encourage team members to apply for internal opportunities, helping you build a long-term career while expanding your skills and leadership potential. When you join DSS, you become part of a supportive organization that invests in your development and values your impact.

This job description is intended to convey information essential to understanding the scope of the position and it is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with the position.

We participate in E-Verify.

Equal Employment Opportunity
Dynamic Service Solutions is an equal opportunity employer. All qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, national origin, marital status, disability, age, military/veteran status, parental status, or other non-merit factors. Dynamic Service Solutions is also committed to complying with all fair employment practices regarding citizenship and immigration status.