Police Dispatcher

Salary: $4,715.42 - $5,198.73 Monthly
Location : 1570 E. Colorado Blvd., Pasadena, CA
Job Type: Full-Time
Job Number: 10091
Department: Business & Administrative Services
Division: Police & Safety Services
Opening Date: 07/23/2026
Probationary Period: One Year
Work Shift: Rotating Shift
Salary Schedule/Range: POA-38

This recruitment is open on a continuous basis. The first consideration date is August 5, 2026 , and the second consideration date is August 17, 2026 . If additional consideration dates are established, this posting will be updated accordingly.

Applications received by each consideration date will receive priority review. However, the hiring committee reserves the right to consider all applications received at any time during the recruitment, including those submitted after a published consideration date, until the position is filled.

Position Overview
Under direction of the lead Administrative Sergeant, performs a variety of dispatch and police administrative duties of above-average difficulty which require learning specific policies, practices, and selecting which procedures to use for specific cases; types with accuracy and speed; and does related work as required. The District is a POST certified agency.
Compensation & Benefits:
Monthly Range: $4,715.42 - $5,198.73
Possible Differentails: +5% rotating shift, +7.5% while on graveyard, +5% possession of Intermediate Certificate, +5% possession of Advanced Certificate
FLSA Status: Non-Exempt
Benefits: (100% District covered Medical, Dental, Vision for employee and dependents)
Work Schedule: Rotating shift. Example of, but not limited to the following:

• Sunday - Tuesday 6:00 PM - 6:00 AM (3/12)
• Wednesday - Friday 6:00 AM - 6:00 PM (3/12)
• Monday - Thursday 9:00 AM - 7:00 PM (4/10)
  
  • Rotations may change based on District and/or Department needs.

Full Job Description:

ESSENTIAL DUTIES:

1. Establishes priorities and performs all the clerical tasks and services related to Police/Safety Services.
2. Communicates clearly and concisely, both orally and in writing.
3. Answers emergency and routine calls from Police/Safety personnel via radio and telephone.
4. Answers emergency and routine calls from students, staff, guests, and public safety departments via telephone.
5. Maintains communication with units on assignment, status and location of all field units.
6. Maintains daily logs, reports and other documents relating to public safety activities.
7. Monitors the fire, intrusion and panic alarms.
8. Interprets electronic alarm signals and dispatches personnel to answer the alarms as needed.
9. Enters, organizes, maintains, edits, and retrieves data for parking citations in a computer database.
10. Monitors and manipulates all campus video surveillance cameras.
11. Operates a variety of public safety telecommunications equipment.
12. Enters, updates, and retrieves information from teletype networks relating to stolen vehicles, stolen property, wanted or missing persons.

MINIMUM QUALIFICATIONS:

• Graduation from high school or possession of a GED
• Six months of recent experience in related emergency services dispatching
• Successful completion of the POST Public Safety Dispatcher Course and possession of current POST Public Safety Dispatcher Certificate or the ability to obtain within one year of employment.

*Attach all related POST certificates to application.

*Equivalency waiver will not be granted for the POST Public Safety Dispatcher Course or the POST Public Safety Dispatcher Certificate.

Desirable Qualifications:

• Previous experience in law enforcement communications and dispatching
• Previous experience in customer service especially in a college or university environment. Fundamental computer operation skills.

Core Competencies: The District has identified the following essential skills and attributes needed for success in this position.

• Emergency Communications & Dispatch Operations
• Public Safety Systems & Technology Proficiency
• Decision-Making & Situational Judgment
• Attention to Detail & Documentation Accuracy
• Communication & Customer Service
• Stress Management & Multitasking
• Confidentiality & Professional Integrity
• Teamwork & Operational Support

Salary Range:

POA - 38
APPLICATION AND SELECTION PROCESS

Pasadena City College (PCC) utilizes an online application process. Hard copy, e-mailed, or faxed resumes are not accepted. Job postings will not be reopened due to failure to submit an application before the closing date for any reason . You can apply for a position from any computer with Internet access. Please keep in mind the following:

• If you do not follow the process or your application/resume is incomplete, your information will not be processed.
• If you need to update any submitted information, you will need to reapply in full. When HR sees duplicate applications, we archive the oldest and the most recent application and materials are considered.
• The selection advisory committee will review, evaluate, and consider applications and supporting materials received by the deadline. Meeting the minimum qualifications for a particular position does not assure the applicant an interview.
• While the acceptance of the application packet is done through PCC's Applicant Tracking System (ATS), all hiring decisions are made by a hiring committee.
• Once applications are submitted, they are final. Please carefully review your application and the documents which you are attaching to make sure that they are free from errors and complete. If you require assistance with your application, please refer to the application guide or you may contact NeoEd Customer Support at View phone number on click.appcast.io. Customer Support is available Monday - Friday, 6 a.m. - 6 p.m. (PST).

All materials listed below may be required for your application packet to be considered complete:

1. Resume or Curriculum Vitae
2. Cover Letter

After a review of applications received, the District may require the completion and submission of supplemental documents prior to the interview process.

ADDITIONAL INFORMATION

• Successful applicants must provide proof of eligibility to work in the United States.
• Successful completion of background check including Live Scan and Tuberculosis (TB) assessment/screening.
• Pasadena Area Community College District will not sponsor any visa applications.
• Applicants must be available for interviews at Pasadena City College at no cost to the District.
• Applicants who have disabilities may request that accommodations be made in order to complete the selection process by contacting the Office of Human Resources directly at View phone number on click.appcast.io.
• The Pasadena Area Community College District does not discriminate in the educational programs and activities operated by the District or in employment procedures and practices of the District. The Policies of Title IX as developed to date are available for inspection during normal business hours at the District office at 1570 E. Colorado Blvd., Pasadena, CA 91106.
• Crime awareness and campus security information are available from Campus Police. (Public Law 101-542).
• The Pasadena Area Community College District is an equal opportunity employer. The District encourages applications from underrepresented minorities and the disabled.
• An applicant, who attempts to contact individual Board members or members of the screening committee with the intent of influencing the decision of the committee or the Board, will be disqualified. General inquiries regarding the position and/or District employment should be directed to the Office of Human Resources.

PASADENA AREA COMMUNITY COLLEGE DISTRICT
Equal Opportunity, Title IX, Section 504 Employer
At Pasadena City College, we are committed to supporting our employees with a comprehensive benefits package that enhances your life both inside and outside of work. Our benefits include a generous holiday schedule, ample sick time, and flexible vacation policies to ensure you have the time you need to rest and rejuvenate. For detailed information about our benefits, please view our
01


All applicants are required to submit responses to the following supplemental questions. Your responses will provide information about your background and experience related to this position and will be used in the screening and selection process.Be concise yet specific and informative in your responses to these supplemental questions. "See resume," attachments or links will not be accepted as a substitute for your responses to the questions in the following boxes. Incomplete responses will not be considered. Please indicate below that you have read and understand these instructions.

• Yes
• No

02


I understand that my application will be considered incomplete if any required sections of the application are not completed and/or if any documents that are required are not attached to my online application by the closing date.

• Yes
• No

03


Did you graduate from high school or have you earned your General Equivalency Diploma (GED)?

• Yes
• No

04


How many months of experience do you have related to emergency services dispatching?

• 0 months
• 6 months
• 12 months
• 18 months
• 24 months

05


Please indicate where you have gained experience related to emergency services dispatching. You must include the name of the employer, dates of employment, and job duties performed. This section is required. Any omission of what is asked for may disqualify you from further consideration.
06


Please select what best describes you:

• Successful completion of the POST Public Safety Dispatcher Course and possession of current POST Public Safety Dispatcher Certificate.
• Have not successfully completed the POST Public Safety Dispatcher Course but are willing to obtain within one year of employment.
• Have not successfully completed the POST Public Safety Dispatcher course and ARE NOT willing to obtain within one year. (selecting this will disqualify you from this opportunity).

07


If applicable, please describe your experience in law enforcement communications and dispatching. Please indicate the employers name, dates of employment, and job duties performed. This section is required. Any omission of what is asked for may disqualify you from further consideration. (Type N/A, if this does not apply)
08


Describe how you have demonstrated sensitivity and understanding in delivery of services and support to a diverse workforce and student population (diverse in terms of socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic background). This section is required.
Required Question