Remote IT Help Desk Pro: Support & Troubleshooting

Terrestris, LLC

Remote job

Terrestris, LLC is seeking a TemporaryRemote Help Desk Specialist to support the IRS CI with remote user assistance across the US. The role covers ticket handling, account management, and basic hardware/software troubleshooting for thousands of users.You will educate on self-service options, process tickets via ServiceNow, and escalate complex issues. Candidates should have 1+ year IT help desk experience and strong customer service skills to work remotely.J-18808-Ljbffr Terrestris, LLC

Apply

Vacancy posted 2 days ago

Similar jobs that could be interesting for youBased on the Remote IT Help Desk Pro: Support & Troubleshooting in Dover Foxcroft, ME vacancy

Remote IT Support Specialist - Troubleshooting & Help Desk
Writing.io is seeking a Remote Computer User Support Specialist to assist users across our digital platforms... .... You should communicate clearly, troubleshoot effectively, and manage multiple... ...remote, structured environment. Prior IT or support experience is a plus, and...
Remote job
Writing Co
New York, NY
1 day ago
Remote IT Help Desk Pro — Elevate User Support
Terrestris, LLC is seeking a Remote IT Help Desk Specialist to support the IRS Criminal Investigation division. The role involves helping over 4000... ...manage user accounts, install software/hardware, and troubleshoot issues across desktop and laptop environments while maintaining...
Remote job
Terrestris, LLC
Homerville, GA
2 days ago
IT Support Specialist (End User Services)
...will deliver technical support and seamless IT operational... ..., ensuring local and remote employees have the hardware... ...strict SLA targets. Troubleshoot productivity tools and... ...IT support, Help Desk, or End User Services... ...Device Management (Jamf Pro, Microsoft Intune)....
Remote work
Full time
Local area
Bee Talent Solutions
Tampa, FL
4 days ago
IT Practice Support Specialist
OverviewThe IT Support Specialist reports to the IT Manager... ...follows up on local help desk calls and calls... ...rooms, respond to and troubleshoot helpdesk tickets, assist... ...Desk Support:Provide remote and deskside help desk... ...comparison (Litera Change Pro) or similar legal tools...
Remote work
Work at office
Local area
Milbank Tweed Hadley & McCloy
Washington DC
2 days ago
IT Support Specialist - Remote & Onsite Troubleshooter
Tempus Unlimited in Massachusetts seeks an IT Support/Help Desk professional with 2-5 years of user-focused experience. You will install, test... ..., and maintain PCs, network hardware, and software, provide remote and on-site support, and help improve workflows with new...
Remote job
Tempus Unlimited
Stoughton, MA
2 days ago
IT Support Technician II
$27 - $33 per hour
...Prysm Corporation Job Title: IT Support Technician II Job... ...support and assist in complex troubleshooting, system administration, and networking... ...Our commitment is to deliver pro-active and reliable IT... ...security solutions, networking, and remote connectivity. Support,...
Remote work
Full time
Live in
Work at office
Local area
Relocation
Relocation package
Monday to Friday
Prysm Corporation
Nashville, TN
1 day ago
IT Support Specialist
...looking for a self-motivated IT Help Desk Support Technician to join our team.... ...is comfortable traveling to remote sites occasionally, and can... ...or PDQ Deploy; configure and troubleshoot routers, switches, VLANs,... ...devices via Intune or Jamf Pro. What You'll Need Associate...
Remote work
Full time
RLC, LLC
Broussard, LA
more than 2 months ago
IT Support Specialist
IT Support SpecialistWe're seeking an experienced IT Support Specialist... ...solutions (Intune, Jamf Pro, or similar)Troubleshoot endpoint compliance issues... ...InfoSec teamEstablish help desk workflows, ticketing... ...personExperience supporting hybrid/remote workforce...
Remote work
Permanent employment
Work at office
Flexible hours
Aalyria
Livermore, CA
2 days ago
Hybrid Support Technician Tier 2 — IT & Device Troubleshooting
Motorola Solutions is seeking a DRN Support Technician Tier 2 to provide exceptional customer service... ...Texas, and will work in a hybrid model with remote and on-site support. Responsibilities include remote access troubleshooting, timely system setup, and clear...
Remote work
motorolasolutions
Fort Worth, TX
2 days ago
Secret-Cleared Service Desk Technician | IT Support Pro
GDIT is seeking a Service Desk Technician to support DoD, intelligence and federal civilian agencies from Los Angeles area locales. You will manage end-to-end incidents, troubleshoot devices, and assist remote users nationwide with network and system infrastructure. Ideal...
Remote work
Gdit
El Segundo, CA
2 days ago
Security-Cleared Help Desk Technician - IT Support Pro
Abacus Technology Corporation is seeking a Help Desk Specialist to provide technical support for end users for the BLITS program at Hanscom AFB.... ...handling daily maintenance, ticket follow-up, and remote/onsite troubleshooting across classified and unclassified systems. The...
Remote work
Full time
Abacus Technology Corporation
Bedford, MA
3 days ago
IT SUPPORT SPECIALIST
...OVERVIEW: Full-time IT professional to provide helpdesk support to agency staff in... ...natured to troubleshoot, remote and on-site, new, and... ...take initiate to be pro-active at problem solving... ..., Remote desktop help, installation, and... ...experience in help desk support *...
Remote work
Full time
Work at office
Local area
Flexible hours
Night shift
Goodwill Southeast Georgia
Savannah, GA
a month ago
CLOUD IT SUPPORT HELP DESK SPECIALIST - PERM - EASTERN TIME ZONE HOURS
$75k
...TITLE: CLOUD IT SUPPORT SPECIALIST – TIER 1 – 3 - WORK... ...INTERVIEW! LOCATION: 100% REMOTE OR HYBRID **MUST... ...Do you love helping others & solving tech... ...dedicated Cloud Help Desk Specialist ready for a... ...rollouts ~ Hardware troubleshooting for desktops, laptops,...
Remote work
Permanent employment
Full time
H1b
Work at office
Immediate start
Robert Half
Des Moines, IA
2 days ago
Field IT Support Technician, Level 3 Troubleshooter
ChenMed is seeking an Associate Field Support Technician to perform advanced network monitoring... ..., and maintenance at local and remote sites. The role resolves complex issues beyond... ...first-tier support and collaborates with IT teams to restore service efficiently. You...
Remote work
Local area
ChenMed
Miami, FL
3 days ago
IT Help Desk Specialist - Remote & Onsite Support
...Talentify is seeking a Help Desk Specialist in Massachusetts to provide IT support for local and remote employees. The role involves installing, configuring, and maintaining laptops, printers, and phones, and troubleshooting hardware, software, and network issues. The...
Remote work
Local area
Talentify.io
Westford, MA
4 days ago
IT Help Desk Specialist - Remote & Onsite Support
...Talentify is seeking a Help Desk Specialist to provide IT support for local and remote employees. The role requires a mix of customer service and technical problem... ...maintaining laptops, printers, and phones, and troubleshooting hardware, software, and network issues....
Remote work
Work at office
Local area
Talentify.io
Dayton, OH
4 days ago
IT Technical Support Specialist
...Information Technology Technical Support Specialist Aspen Aerogels,... ...arise daily, related to the IT infrastructure and end-user... ..., training, maintenance, troubleshooting, and repair of desktop technology... ...with Virtual Machines and Remote Desktop Services. ~ Ability...
Remote work
Aspen Aerogels
East Providence, RI
4 days ago
IT Administrator / IT Support Analyst
...medical evaluations to support children with autism... ...their families. In this IT Support Analyst role,... ...Approximately 80% remote and 20% local travel (... ...device deployment, and troubleshooting. This role supports employee... ...support, end user or help desk experience. ~ Strong...
Remote work
Full time
Work at office
Local area
IT Associates
Nashville, TN
1 day ago
IT Support Specialist
...Seeking a hands-on IT Support Specialist, the full-time remote position will manage frontline support by resolving... ...of experience in IT support, help desk, or IT operations; degree or certifications... ...such as Slack and Zoom Strong troubleshooting skills across hardware, software,...
Remote work
Full time
Virtual Vocations Inc
United States
4 days ago
IT Support Specialist (Remote)
...Role : IT Support Specialist Location : Remote (Work from Anywhere) Role Overview:... ...users. The role involves troubleshooting hardware, software, and network... ...and prioritize service desk tickets in accordance... ...experience in IT support, help desk, or technical support...
Remote work
Contract work
Flexible hours
HIRED (MN)
United States
4 days ago
IT Help Desk Support Specialist (IT Tier I Support)
...ABOUT THE ROLE As an IT Support Specialist, you will provide... ...support, assisting end users with troubleshooting and resolution of break/fix... ...success for the IT Service/Help Desk include ticket closure activity... ..., telecommuting, or virtual/remote options will not be...
Remote work
Full time
Work at office
Weekend work
Cavco Industries, Inc.
Phoenix, AZ
7 hours ago
IT/Help Desk Support Specialist
...IT/Help Desk Specialist Human Capital Resources and Concepts Inc. (HCRC) is a consulting... ...experts in all source analysis, mission support services, and information technology.... ...on how to gain access to IT services. Troubleshoot and triage interaction and incident tickets...
Remote work
Full time
For contractors
Work experience placement
Human Capital Resources and Concepts
United States
4 days ago
IT Application Support Specialist
$55k - $78k
...Objective: Provide timely technical support for software applications,... ...availability and travel to remote sites. Location: On-site... ...the network. Maintain basic troubleshooting skills for server and network... ...required) ~3 years of IT industry experience ~ Excellent...
Remote work
Contract work
Flexible hours
Night shift
Sheehan Family Companies
Kingston, MA
1 day ago
IT Systems Support Technician
$18 - $28 per hour
...Akkodis is seeking aIT Systems Support Technicianjob with a client in Rochester,... ...NY. Must hold a Bachelor degree in an IT related field to be considered. Will... ...great customer experience. Will perform remote or onsite troubleshooting of Windows or Mac systems as well as...
Remote work
Work at office
Local area
Akkodis
Rochester, NY
2 days ago
Technical IT Support Specialist - Chicago, IL
...looking for a technically minded IT support professional who can bridge... .... You are not a traditional help desk — you understand systems... ...cloud monitoring consoles, and remote management tools • Own... ...Perform first-level network troubleshooting — diagnosing issues before escalating...
Remote work
Full time
Night shift
Buckeye Mountain
Chicago, IL
more than 2 months ago
IT Support Specialist
...THE WORD AMONG US IT Support Specialist Entry to... ...provides hands-on technical troubleshooting and operational... ...modernization. The role helps systematize knowledge... ...for both on-site and remote staff across hardware,... ...com, VanillaSoft, Help Desk software Diagnostics...
Remote work
Full time
Work at office
Local area
Immediate start
The Word Among Us
Washington DC
2 days ago
Systems Technician / IT Support Specialist (Microsoft 365, Networking, Security & Infrastructure)
$22 - $25 per hour
IT Support Specialist / Systems Technician Full-Time | Primarily Remote | South Florida Attracting Solutions is a growing Managed... ...IT services, including help desk support, cybersecurity, Microsoft... ...system alerts, deployments, troubleshooting, and routine maintenance....
Remote work
Hourly pay
Full time
Live in
Weekend work
Afternoon shift
Attracting Solutions
Miami, FL
3 days ago
IT Support Specialist
...Services is seeking to add a IT Support Specialist to our IT... ...for providing Tier 1 and 2 help desk assistance and support related... ...limited to: Provide remote support and desk-side problem... ...initial point of contact for troubleshooting hardware/software, PC and printer...
Remote work
Full time
Part time
Work at office
Flexible hours
Harmony Senior Services
Roanoke, VA
1 day ago
Desktop Support Technician / IT Support Specialist
$30 - $32 per hour
...need for a talented Desktop Support Technician / IT Support Specialist . This... .../software issues. Troubleshoot Zebra handheld devices, barcode... ...process. Occasionally provide remote support to other Gap... ...Desktop Support, IT Support, Help Desk, Service Desk, or Technical...
Remote work
Contract work
Work at office
Local area
Immediate start
Pyramid Consulting, Inc
Poughkeepsie, NY
2 days ago
Remote IT Help Desk Specialist — Govt CI Support
Terrestris is seeking a TemporaryRemote Help Desk Specialist to support the Internal Revenue Service (IRS)... ...) nationwide. The role focuses on remote IT help desk support for thousands of... ...user accounts, install systems, troubleshoot hardware and software, and document...
Remote job
Terrestris Global Solutions
Homerville, GA
1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Remote IT Help Desk Pro: Support & Troubleshooting. Be the first to apply!