Tier 2 Technical Support Specialist Remote & Impactful
Thought Industries
- Remote job
Thought Industries, based in Boston, MA, is seeking a Customer Support Specialist II to resolve complex technical issues and provide exceptional customer service for our platform. This role emphasizes advanced troubleshooting, cross-functional collaboration, and process improvements to reduce recurring issues. The ideal candidate demonstrates strong analytical abilities, excellent communication, and a proactive approach to knowledge sharing, while thriving in a fast-paced, remote-friendly #J-18808-Ljbffr Thought Industries
- ...Technical Support Specialist (Tier 2/3) About Tenovi Tenovi is reimagining remote patient monitoring (RPM) through our cellular-connected Gateway and medical devices, and the data and software that make them genuinely useful to patients, providers, and payers. Our...Remote workFull timeWork from home
- ...Resolving complex technical issues for customers, the full-time Tier 2 Technical Support Specialist will provide advanced troubleshooting and issue resolution while working remotely, collaborating with cross-functional teams to enhance product quality and customer experience...Remote workFull time
- ...Industries, based in Boston, MA, is seeking a Customer Support Specialist II to resolve complex technical issues and provide exceptional customer service for... ...proactive approach to knowledge sharing, while thriving in a fast-paced, remote-friendly #J-18808-Ljbffr SmartRecruitersRemote job
- Tier 2 Technical Specialist (Cybersecurity Emphasis) Job Type: Full-time Location: Remote (Home Office) with Local Travel Required About the Role... ...grow, and make a positive impact. We are seeking a Tier 2 Technical... ...to active help desk support and engineering, while 40%...Remote workFull timeWork at officeLocal areaWork from homeHome office
- ...Description Business Title: Tier 2 Service Desk Analyst... ...Analyst to provide advanced technical support for both classified and unclassified... ...IT operations with minimal impact on mission-critical activities... .... Provide both local and remote technical support across multiple...Remote workWork at officeLocal area
- ...Job Description Overview Tier 2 Help Desk Analyst Arlington... ..., Intelligence & Operations Support (MIOS) could be the place for... ...with the smallest possible impact on the business activity of... ...problems. Provide local and remote Technical Support Services for end user...Remote workWork at officeLocal area
- ..., we deliver and fully support secure cloud solutions... ...About the Role: As a Tier 2 NOC Analyst, you will... ...This position requires technical acumen, attention to detail... ...hours. Location: Remote Schedule: Tuesday -... ...tickets according to SLA, impact, and urgency. Update...Remote workFull timeWork at officeShift workNight shift
- ...Description Job Title: Support Analyst (Tier 1 Service Desk –... ...centralized Tier-1 and Tier-2 service desk support... ...-2 service desk or technical support in an enterprise... ...Environment Primarily remote role Must be... ...experience Position Impact This role is critical...Remote workWork at officeLocal areaWeekend work
$60k - $75k
...drives real operational impact? Join a specialized IT... ...provider focused on supporting manufacturing organizations... ...Serve as a primary technical point of contact for... ...situations Perform advanced remote troubleshooting across... ...problems fall outside Tier 2 scope or require...Remote workPermanent employmentWork from home- ...a collaborative IT team where you'll solve technical challenges, support end users, and keep essential systems running... ...printer and peripheral support, patch management, remote support tools, break fix We're seeking a Tier 2 Help Desk Technician with 2–4 years of...Remote workContract work
- ...seeking a Service Desk Analyst II to enhance end-user IT support across in-office and remote partner offices. You will troubleshoot hardware and software... .... The role requires at least 3 years of IT support, with Tier 2 experience, and familiarity with CRM/ticketing tools. MB...Remote workWork at office
$50k - $70k
Service Desk Technician (Tier 1/2) - Allixo Location: Burlington,... ...counties) Type: Full-time, non-remote Pay: $50,000 - $70,000 per... ...Entra ID Enroll, configure and support Windows endpoints with Intune... ...calm with frustrated or non-technical users Strong technical aptitude...Remote workFull timeFor contractorsLocal area- ...Job Description Job Description Support Technician II (Tier 2) Bakersfield, CA We’re growing and... ...escalation point, trusted problem solver, and technical resource across a wide range of... ...• Familiarity with remote support tools and common office hardware...Remote workWork at office
- ...Rockville, MD is seeking a Help Desk Specialist to serve as a Tier 2 escalation point for desktop systems... ...You will resolve complex incidents and support Windows and macOS environments,... ...SOPs. This position offers on-site and remote support within a hybrid model. #J-18...Remote workWork at office
- ...that specializes in supporting credit unions with their... ...join our team as a Tier 1 Technical Support Specialist! What You'll Do:... ...issues via phone or remote access. You’ll play... ...required. Entry Level- 2 years of experience... ...and make a real impact in the financial...Remote workFlexible hours
- ...a collaborative IT team where you'll solve technical challenges, support end users, and keep essential systems running... ...and peripheral support, patch management, remote support tools, break fix \n \n We're seeking a Tier 2 Help Desk Technician with 2–4 years of...Remote workContract work
- ...the Baltimore region. We support a wide variety of... ...your career, build broad technical experience, and work alongside... ...work environment (1 remote day, per week) Small-... ...have a direct impact What You'll Do... ...Qualifications Required ~2+ years of professional...Remote workFlexible hours1 day per week
$23 - $27 per hour
...stabilization. You'll partner with Tier 1 analysts and technical teams to move escalated... ...turn solutions into useful support guidance. Your work will... ...operations. WORKSITE : Remote WORK SCHEDULE: Assigned... ...handoff; prioritize by impact and urgency, maintain detailed...Remote workHourly payTemporary workWeekend work$72k - $85k
...being of providers. Job Description The Tier 2 Technical Support Analyst serves as a key technical... ...engineering, and Tier 1 mentorship, the Specialist ensures seamless service continuity,... ...Job Duties Tier 2 Escalation & Remote User Support: Resolve complex, high-priority...Remote workFor contractorsWork at officeLocal areaWork from homeHome office- ...Description Job Description Tier 2 IT Support Technician Job Type: Full... ...who enjoys solving complex technical problems and helping... ...with ticketing platforms, remote support tools, and technical... ...collaborate with other technical specialists. A strong attention to...Remote workFull timeSecond jobMonday to Friday
- Job Title English-Spanish Bilingual Tier 2 Technical Support Representative Company Callnovo Location Remote / Freelancer Contract; This posting is city-anchored for job board distribution, but candidates may work remotely if they are legally able to provide freelance...Remote workContract workFreelance
$55k - $70k
Tier 2 IT Support Technician Location: Remote within Central Ohio with occasional local client visits Position Type: Full-time direct hire Salary: $55... ...and midsized businesses. This role combines hands‑on technical troubleshooting, Microsoft 365 and identity administration...Remote workFull timeLocal area- ...Description IT Service Technician (Tier 2) - Boca Raton, Florida... ...MSP Team United States (Remote/ Hybrid) Who Are We? We’re more than just an IT support provider—we’re a team committed... ...breaks and lunches. As a senior technical team member, you will also...Remote workWork at officeImmediate startShift workDay shift
$55k - $65k
...cybersecurity provider supporting businesses with forward... ...currently hiring a Level 2 IT Support Technician... ...dedicated, onsite technical support and build strong... ...What You’ll Do: • Provide remote and onsite support across... ...Help Desk Technician- Tier 1 Beverly Hills, CA $20...Remote workFull timeCurrently hiring- ...Help Desk Analyst provides Level 1 and 2 technical assistance and support for Point of Sale (POS) systems,... ...risk assessment. Provides local and remote system administration support, maintenance... ...Triages and resolves problems at the Tier 2 level (account creation, network...Remote workWork at officeLocal area
$19 per hour
Technical Support Specialist - Tier 1 - US Remote Remote What is PerfectServe? PerfectServe is a leading provider of clinical... ...t have to be in product to make in impact — everybody at PerfectServe... ...immediately vested. 17 company holidays, 2 floating holidays plus competitive...Remote jobPermanent employmentCurrently hiringImmediate startMonday to FridayShift workNight shiftDay shiftAfternoon shift$70k - $85k
...The Support Engineer (Tier 2) resolves escalated technical and functional issues for Surgimate clients. This role picks... ...Prioritize tickets by severity and impact, keeping customers informed with... ...activities. Working Conditions Remote-first role with occasional travel...Remote workFull time- Point of Rental is seeking a Support Solutions Engineer to act as the Tier 2 expert, handling the... ...Development to push customer‑impacting fixes. The role is fully remote with occasional travel for events... ...requires 3-5 years in software or technical support, strong...Remote job
- Desktop Support Technician II (Tier 2) Visalia, CA Grapevine MSP is expanding, and... ...you excel at solving complex technical issues, enjoy collaborating... ...seek to make a meaningful impact in varied environments, we... ...pressure. Experience with: Remote support tools Printers, scanners...Remote workWork at officeNight shiftDay shift
$65k - $80k
...Tier 2 Support Engineer (MSP) – Hybrid Location: Manhattan, New York (Chelsea) Work Arrangement... ...: Hybrid – 3 Days Onsite / 2 Days Remote Salary: $65,000–$80,000 Annually... ...experience who enjoys troubleshooting technical issues, supporting multiple client environments...Remote workFull timeWork at officeWork from homeMonday to FridayFlexible hours2 days per week3 days per week
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