Program Coordinator

Job Description

Job Description

Program Coordinator| Grand Rapids, MI| Full Time

Make a real impact—help someone build independence while building a career, you’re proud of.

The Program Coordinator develops, coordinates, and oversees community-based programs at Resource Village that support residents of Eastpointe Commons and the surrounding community. Working under the guidance of the Director of Community Workforce Development, this role helps ensure programs align with Hope Network's mission, create positive participant experiences, and connect individuals with resources that support personal growth, stability, and success.

 

What You’ll Do

• Coordinate and oversee daily program operations and activities
• Assist with planning, implementation, monitoring, and reporting of grant-funded programs
• Facilitate training classes, workshops, and support groups
• Connect participants to community resources, services, and supports
• Build relationships with community organizations and referral partners
• Conduct outreach and engagement activities within the community
• Track program outcomes and maintain required documentation and reporting
• Ensure compliance with grant requirements, policies, and procedures
• Support marketing, program promotion, and community awareness efforts
• Identify opportunities for program growth and continuous improvement

What We’re Looking For

• Strong leadership and organizational skills
• Passion for community engagement and helping others succeed
• Excellent communication and relationship-building abilities
• Ability to manage multiple projects and priorities
• Strong problem-solving and decision-making skills
• Collaborative mindset with a focus on positive participant outcomes
• Self-starter who can work independently and as part of a team

What You Bring

Preferred:

• Experience with grant-funded programs and reporting
• Experience facilitating training, workshops, or support groups
• Knowledge of community resources and workforce development programs

Required:

• Bachelor's degree in a related field
• Minimum of two years of experience working with formerly incarcerated individuals
• Valid driver's license with an acceptable driving record
• Experience with program oversight, reporting, and compliance requirements
• Strong written and verbal communication skills
• Proficiency with Microsoft Office Suite and electronic record systems
• Ability to build and maintain productive relationships with stakeholders and community partners

  Top Benefits

• Competitive pay
• Medical, dental & vision insurance (may vary based on job status)
• Virtual Concierge Medical Services
• 403(b) retirement with company match (up to 3%)
• Generous Paid Time Off (PTO)
• Paid training + career growth opportunities
• Tuition reimbursement and scholarship opportunities
• Employee Assistance Program (mental health + support)
• Company-paid life insurance

Why Hope Network

Not your average job. Not your average impact.

At Hope Network, you’re not just filling a role—you’re showing up for someone who needs consistency, encouragement, and support. Every day looks different, but one thing stays the same: what you do matters.

Our teams are built on trust, collaboration, and a shared commitment to those we serve. We believe no human is more valuable than the next—and the work you do here truly matters.

Apply today and start making a difference.