Senior Administrative Specialist

Senior Administrative Specialist

Join the Cumberland County Board of Elections and play a vital role in supporting fair, accurate, and transparent elections that serve our community. As a Senior Administrative Specialist, you will be responsible for managing critical election processes, including absentee ballot administration, voter district verification, petition processing, and election supply coordination. This position offers the opportunity to work behind the scenes to ensure election integrity, maintain accurate voter information, and support compliance with state election laws. We are seeking a detail-oriented professional who thrives in a fast-paced environment and is committed to providing exceptional public service. If you are organized, analytical, and passionate about supporting the democratic process, we encourage you to apply.

Examples of Duties

• Receive, verify, and process absentee ballot requests submitted by mail, email, fax, and other approved methods in accordance with state election laws and procedures

• Communicate with voters regarding absentee ballot requests, eligibility requirements, application status, and election-related inquiries

• Enter, update, and maintain absentee voter information and registration data within the State Election Information Management System (SEIMS)

• Prepare, assemble, and distribute absentee ballot packets to voters through mail and electronic delivery methods while ensuring accuracy and timeliness

• Maintain detailed absentee ballot logs and tracking records to support election audits, reporting requirements, and ballot accountability

• Monitor, inventory, and replenish absentee voting supplies and mailing materials before, during, and after election periods

• Receive, process, secure, and document returned absentee ballots, including mailed, faxed, and electronically submitted ballots, in compliance with established procedures

• Scan, manually enter, and update absentee ballot activity in SEIMS to ensure voter records are complete, accurate, and current

• Prepare absentee ballot documentation, reports, and audit materials for Board of Elections meetings, canvasses, and post-election reviews

• Maintain voter address and district information by researching and verifying precinct assignments, resolving geocode conflicts, updating records due to annexations or redistricting, and utilizing GIS mapping tools, Google Earth, and other geographic resources

Minimum Qualifications

High school diploma or GED and two (2) year of experience in the assigned program area; or an equivalent combination of education and experience. Necessary additional requirements: Successful completion of Keyboarding, Data Entry, Customer Service, Basic Word, and Basic Excel tests will be required. Candidates selected as qualified will be contacted via email by a Human Resource representative for testing. Please make sure to check the email address provided on your application for correspondence in reference to your application. Some email servers may see correspondence as spam, so it is important to check your spam folder as well. All correspondence will also be viewable within your NeoGov inbox. When signed in, click on your name in the top right-hand corner and then inbox

Knowledge, Skills and Abilities

• Knowledge of the department's functions, goals, and mission with the ability to effectively communicate that mission to staff, stakeholders, and the general public

• Knowledge of departmental policies, procedures, regulations, and operational practices applicable to the assigned work area

• Knowledge of official business practices and administrative processes utilized in County government operations

• Knowledge of County functions, services, and organizational structure, including the relationship between assigned responsibilities and departmental objectives

• Skill in independently managing program operations and exercising sound judgment in carrying out assigned duties with minimal supervision

• Skill in verbal and written communication, including the ability to clearly convey complex information, instructions, and technical program requirements to a variety of audiences

• Skill in conducting research, gathering information, and interpreting data to provide accurate guidance, recommendations, and solutions

• Ability to communicate technical and program-specific information effectively while maintaining professionalism, tact, confidence, and diplomacy in interactions with staff, elected officials, and the public

• Ability to utilize and adapt to a variety of business systems, software applications, and technology tools necessary to support departmental operations and productivity

• Ability to compile, organize, and analyze information from multiple sources and prepare reports, correspondence, and other work products based on general instructions

• Ability to coordinate, direct, and supervise the work of others while promoting accountability, efficiency, and quality service delivery

• Ability to establish and maintain effective working relationships with supervisors, employees, elected officials, external agencies, and members of the public

Conditions of Employment: In accordance with Session Law 2025-16, candidates selected for positions involving work with children in any capacity will be required to undergo a fingerprint-based criminal history check conducted by the North Carolina State Bureau of Investigation (SBI). Successful candidates who receive a conditional offer of employment with Cumberland County must pass pre-employment screenings, including criminal history checks and drug screenings, as required by Cumberland County Policies and Procedures, prior to beginning work or receiving a final offer of employment. Refusal to submit to testing or testing positive for prohibited substances will result in the withdrawal of the conditional employment offer.

Cumberland County is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind. All employment decisions at Cumberland County are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or any other status protected by applicable laws and regulations. We encourage applications from all qualified individuals and will provide reasonable accommodations for qualified individuals with disabilities in accordance with applicable law. We celebrate diversity and are committed to creating an inclusive environment for all employees.