Retail Operations Manager - Multi Locations

Retail Operations Manager, Specialty FoodNew Jersey / New York, NY | Compensation to be confirmed with employerA specialty food and confectionery brand expanding its brick-and-mortar presence across the East Coast is looking for a Retail Operations Manager to oversee its growing portfolio of storefront locations. This is a field-facing leadership role responsible for operational consistency, sales performance, and the development of District Managers and Store Managers across multiple locations in the New Jersey and New York market. The position reports into senior leadership and plays a direct role in the company's retail growth strategy.ScheduleFull-time. Regular regional travel to store locations is expected.Compensation$120,000 - $180,000 Per YearWhat You'll DoYou will own the operational performance of all East Coast retail locations, ensuring each store executes company standards consistently and delivers a strong customer experience. This includes regular field visits, hands-on coaching with store-level leadership, and holding district and store managers accountable to clear performance benchmarks.People development is a core part of this role. You will lead recruitment, onboarding, and training for key retail and field leadership positions, and build succession plans that support the brand's continued growth. You will set performance goals for District Managers and Store Managers directly, and develop action plans for locations that are underperforming against sales or operational KPIs.You will monitor sales results and operational metrics across the portfolio, partnering with store leaders to identify trends and close gaps. On the inventory side, you will collaborate with supply chain teams to optimize stock levels, reduce shrinkage, and support new store openings and remodels as the brand expands.Compliance is also within your scope. You will ensure all locations operate in full compliance with federal, state, and local regulations, company safety policies, and cash handling procedures.Required Qualifications7 or more years of progressive retail operations leadership experienceProven track record managing multiple retail locations simultaneouslyDirect experience managing and developing District Managers and Store ManagersStrong background in hiring, coaching, performance management, and employee relationsAbility to travel regularly across the New Jersey and New York regionPreferred QualificationsExperience in specialty food, confectionery, or consumer goods retail environmentsBackground supporting new store openings or retail remodel projectsFamiliarity with retail inventory management and shrinkage reduction programsExperience partnering with supply chain or merchandising teams in a multi-unit contextCompensation and BenefitsCompensation to be confirmed with employerMedical, dental, and vision insurance401(k) retirement planPaid time offTo apply, submit your resume along with a brief overview of the retail portfolios you have managed.