Associate Territory Manager

Hastings Air Energy Control, Inc. specializes in providing high-quality solutions for cleaner air through process ventilation systems, vehicle exhaust removal systems, and energy-saving controls. We deliver custom-engineered solutions designed to reduce costs, conserve energy, and ensure worker safety while improving workplace comfort. With expertise in both wet and dry dust containment systems, mist collectors, air cleaners, and more, Hastings is a trusted full-service provider for a variety of dust, fume, and ventilation needs. Our client-focused approach ensures the best total cost of ownership, and our commitment to service remains the cornerstone of our business success. Located in New Berlin, WI, we also assist with energy grant applications and are proud to be a Trade Ally with Focus on Energy. Role Description The Associate Territory Manager (ATM) is the apprentice to the Territory Manager, in the same way the Territory Manager is the apprentice to the Sales Engineer. The ATM is the entry point to the Hastings sales career path: Associate Territory Manager, then Territory Manager, then Sales Engineer. The ATM is assigned to a territory team (a Sales Engineer and Territory Manager) and, when capacity allows, supports other territory teams. The role has two jobs: generate new leads for the team through high-volume outbound calling, and take on the transactional order processing, quoting, and data work to help maximize the team’s output. Duties This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time. Lead Generation Make a high volume of outbound calls, emails, and video contacts to prospective and dormant customers to identify new opportunities. Qualify each opportunity and hand it to the Territory Manager or Sales Engineer with the qualification fields complete (e.g., named decision-maker, application, stated need or timing). Route inbound inquiries by type: equipment inquiries to the Sales Engineer, consumable and parts orders processed directly, anything unclear to the Territory Manager. Log every contact in the CRM. Lead source is populated on every new opportunity. Transactional Sales and Order Processing Process purchase-order type inside sales orders for consumables, filters, parts, and packaged equipment: order entry, confirmation, and vendor follow-up. Prepare standard quotes from established price lists and vendor pricing for items with no engineering content Maintain existing quotes: refresh pricing, lead times, and delivery dates; re-issue and log revisions. Document and enter change orders. Maintain accurate customer contact, shipping requirement, and opportunity data in the CRM and ERP. Support to the Territory Team Support the Territory Manager on inside sales opportunities: identify the correct parts and products with vendors, request vendor pricing, and build quotes for the Territory Manager to present and close. Draft assigned sections of engineered system quotes under Territory Manager direction. Prepare presentation and proposal materials from approved templates and schedule meetings for the Territory Manager and Sales Engineer. Assist with vendor and carrier follow-up on open orders and prepare a complete and accurate OneForm before handoff to Project Management. Learning and Advancement Complete Hastings product and application training covering the company's product lines and applications. Attend sales meetings, vendor training, and customer visits with the Territory Manager or Sales Engineer as assigned. Build working proficiency in the quote configurator, CRM, and ERP order entry. Readiness for Territory Manager is measured by: independent, accurate quoting of standard and packaged products; sustained achievement of lead generation and accuracy targets; working knowledge of major vendors and product lines; and endorsement of the territory team. General Maintain a professional, responsive attitude toward customers. Route complaints to the Territory Manager and inform management promptly. Work competently within company systems and follow documented quoting and order entry procedures. Qualifications Comfortable on the phone. This role requires a high daily volume of outbound calls to people who did not ask to be called, and the ability to stay professional and persistent through rejection. Clear verbal and written communication; comfortable with video meetings. Associate or bachelor's degree, technical or trade training, or equivalent work experience. Business, engineering, or industrial trade background is a plus. Highly organized, detail oriented, and accurate when handling multiple requests and deadlines. Proficient in Microsoft Office (Outlook, Excel, Word, PowerPoint). CRM and ERP data entry experience desired. Knowledge of industrial ventilation, filtration, or air moving equipment desired. Problem solves with urgency and asks for help early. Wants a career in technical sales and intends to earn the Territory Manager role. Job Type: Full-time in office with occasional customer site visits Pay: $22.00 - $26.00 per hour + quarterly bonuses/commissions based on performance #J-18808-Ljbffr