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Member Experience & Retention Lead

Socket.dev

Range is seeking a seasoned Member Success Manager to lead outreach and engagement with our members from our McLean, VA headquarters. You will translate member needs and feedback into actionable product insights and drive retention initiatives. This hands-on role requires 5+ years in customer experience or related fields, strong communication, and the ability to collaborate across Product, Engineering, and Support to deliver tangible improvements. Relocation discussions are welcome. #J-18808-Ljbffr Socket.dev

Vacancy posted 2 days ago
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