Member Experience & Retention Lead
Socket.dev
Range is seeking a seasoned Member Success Manager to lead outreach and engagement with our members from our McLean, VA headquarters. You will translate member needs and feedback into actionable product insights and drive retention initiatives. This hands-on role requires 5+ years in customer experience or related fields, strong communication, and the ability to collaborate across Product, Engineering, and Support to deliver tangible improvements. Relocation discussions are welcome. #J-18808-Ljbffr Socket.dev
- ...fintech company in Virginia is seeking a Member Relationship Manager to lead outreach and engagement efforts. This... ...relationships, gathering feedback, and driving retention initiatives. Applicants should have over 5 years of experience in customer experience or similar roles,...Suggested
- ...to drive sustained membership growth through strategic engagement, onboarding, and meaningful member experiences. You will design and deliver programs that strengthen retention, expand participation across priority segments, and partner with internal teams to align...Suggested
- ...Job Description Job Description Position Summary: Will lead Member Experience operations at their home gym, with an emphasis on member service, schedules, and inventory. This position reports to the home-gym General Manager. Major Responsibilities: Lead...Suggested
- Onelife Fitness Burke, VA is seeking a Membership Manager to lead the member experience and drive enrollment. You’ll build relationships, guide onboarding, and keep engagement high while supporting day-to-day club operations. In this role you’ll host tours, convert prospects...Suggested
- As a Manager of Team Member Experience at Cooper’s Hawk, you’ll play a vital role in shaping the... ...a standard bearer of the brand, you’ll lead initiatives that attract, connect, engage... ...work transitions Share engagement and retention insights with the GM and Area Director...SuggestedHourly payTemporary workCasual workFlexible hoursShift workWeekend work
$80k - $105k
...We’re seeking a strategic and creative UX Copy Lead to define and drive our product voice across all digital experiences. In this role, you’ll lead UX writing efforts and... ...plans, ALL employees and their eligible family members receive nine free virtual doctor’s appointments...Full timeTemporary workPart timeLocal areaShift work$16 - $18.18 per hour
...Guest Experience Leader Flexible scheduling with a side of always feeling valued. A job at... ...the guest experience because you'll: Lead the experience: Check in with guests and... ...serving others (customers and fellow team members); A desire to learn and grow; and The...Hourly payLocal areaFlexible hoursShift work- ...019 with an immersive 12,000 square‑foot experience in Soho, NYC, featuring hand‑crafted, artisanal... ...‑heart. Position Summary The Experience Lead is a hands‑on, guest‑facing floor leader... ...elsewhere; manage 30‑40 hourly team members on shift. Take personal responsibility for...Hourly payWork at officeShift work
- Domino’s Pizza in McLean is seeking a team member to assist in daily oversight, coordination and execution of sales, costs, employee retention, customer service and food quality standards. You will deliver excellent service, greet customers, handle orders, support the manager...Shift work
- ...VA. The role focuses on delivering elevated, appointment-based experiences for discerning clients, both in-person and virtually, to grow... ...prospects, and collaborating with store and regional leaders on retention strategies while mentoring teams to elevate client service....
- Cooper’s Hawk Winery & Restaurants in Rockville, MD is seeking a Manager of Team Member Experience to shape the journey of our Team Members from day one through milestones. You will lead hiring, training, onboarding, recognition, engagement, and HR support to create a workplace...
- Job Title: Community Manager - LIHTC EXPERIENCE REQUIRED Supervisor: Senior Community Manager... ...and on-boarding all community team members. Order maintenance uniforms and ID badges... ...implementing, designing and maintaining a resident retention program, i.e., resident referral program...Work at officeWeekend work
$17 per hour
...Great Escape Room is seeking an Escape Room Lead to guide the team during shifts, support... ..., and ensure guests have an exceptional experience. This on-site, part-time role requires... ...guest engagement. You will train new team members, manage shift responsibilities, and help...Hourly payPart timeFlexible hoursShift workWeekend workAfternoon shift$100k - $231.54k
...shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate... ...one family and one community at a time. Position Summary Lead Director, Member Experience is responsible for shaping the experience strategy...Hourly payFull timeTemporary workLocal areaRemote work- ...Service and E-Commerce programs. You will lead processes for checkout, delivery, and... ...performance using KPIs. You will coach team members, ensure safety, and uphold company values... ...role requires at least 12 months of retail experience and the ability to work a flexible...Flexible hoursNight shift
- ...Supervisor for the Tysons Corner location in Tysons, VA. You will assist the Store Manager in daily operations, lead the sales team, and maintain the Casper brand experience on the sales floor. This role emphasizes customer-centric service, training, and executing promotions...
- ...Job Title: Evaluation Team Lead Location: USA, Remote... ...development outcomes, recruitment and retention, and program effectiveness... ...technical inputs of team members, and lead the production of the... ...seven years of professional experience in policy and program evaluation...Contract workPart timeWork at officeRemote work
$27.29 - $31.55 per hour
...personable individual to join our team as a full-time Studio Experience Lead (SEL). This role provides comprehensive support to the Head Coach... ...Notifying the Head Coach Community Manager and/or member of the studio management team of any employee or client concerns...Hourly payPermanent employmentFull timePart timeLocal areaFlexible hoursDay shiftAfternoon shift- ...energetic, customer-focused Studio Lead to serve as the face of the... ...and deliver an exceptional experience to every client. Studio Leads... ...for both clients and team members. The ideal candidate is passionate... ...with lead generation, client retention, and membership growth...Flexible hoursDay shiftAfternoon shift
- ...a passionate and experienced Lead Instructor to champion instructional... ...within the studio. As a key member of the leadership team, the... ...exceptional client experiences through high-quality, on-brand... ...plays a critical part in client retention, instructor development, and...Flexible hoursDay shiftAfternoon shift
- ...skills. We are committed to being America's best first job. Let's talk. Make your move. See a day in the life of a Guest Experience Lead at McDonald's Requirements: We believe in letting you do you. If you're looking for a part-time job that supports your...Full timePart timeLocal area
- ...operations alongside the Store Manager and Associate Manager. You will lead by example on the sales floor, nurture a customer-centric, consultative sales culture, and ensure Casper's offline experience meets brand standards. The role requires leadership in coaching...
- Chip City in Arlington, Virginia is looking for a dedicated Store Manager to lead the team and enhance the customer experience. In this role, you will oversee daily operations, staff management, and ensure adherence to food safety standards. The ideal candidate has 1-2...
- ...Capital One is seeking a Product Design Director to lead the Acquisitions Design Team within Core Card Experiences. You will guide a cross-disciplinary team, collaborating with research and Product/Tech leadership to drive high-impact, complex projects and shaping design...
$15.25 - $17.33 per hour
...Guest Experience Leader Flexible scheduling with a side of always feeling valued. A job at... ...the guest experience because you'll: Lead the experience: Check in with guests and... ...serving others (customers and fellow team members); A desire to learn and grow; and The...Flexible hoursShift work- ...Shift Lead at Pizza Restaurant - Falls Church / Arlington Think Big Grow Bigger... ..., team management, recruiting and retention of team members, financial accountability, ensuring that... ...restaurant management & customer relations experience Dedication to providing exceptional...Full timeWork experience placementLocal areaShift work
- ...presence through store supervision to ensure appropriate staff coverage in all areas of the store. You will lead the team to create an exceptional customer experience and exceed sales goals, coach staff on success and challenges, and use Selling Essentials #J-18808-...
- ...performance management across the talent lifecycle. You will partner with HR and business leaders to shape a high-impact people experience and deliver consistent, scalable processes. The role emphasizes building automation-driven improvements, managing a cross-functional...
- ...Contracting in Falls Church, VA seeks a Cohort Learning Manager to lead strategy, design, facilitation, and continuous improvement of... ...SMEs to identify capability gaps and deliver learner-centered experiences that accelerate employee growth and business performance. Based...
- Nestlé SA is seeking a Brand Experience Manager in Arlington, VA, responsible for leading brand strategy and campaign development. The ideal candidate will have 7-10 years of experience in consumer marketing and advertising, with a strong background in agency management...
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