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Senior Helpdesk Engineer - Tier 3 (Orlando)

i-Tech Support, Inc.

i-Tech Support, Inc. is seeking a Tier 3 Helpdesk Technician to resolve the most complex incidents and advanced tickets escalated from Tier 1 and Tier 2. You will bring deep expertise in networking, routing, firewalls, VoIP, security, Microsoft cloud technologies, and enterprise systems administration. You will mentor Tier 1 and Tier 2 staff, document root causes and fixes, and contribute to a robust knowledge base to improve incident resolution times for end-users and IT teams. #J-18808-Ljbffr i-Tech Support, Inc.

Vacancy posted 4 days ago
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