24/7 DoD Help Desk Specialist (TS/SCI) — Tier I/II
Jobtailor
Jobtailor seeks a skilled Help Desk Specialist to provide Tier I and II support in a around-the-clock environment, including after-hours on holidays and weekends. You will manage and resolve tickets in a fast-paced setting, adhering to SLA guidelines, and monitor incidents reported by end-users. Collaboration with engineering and management teams is essential, with clear, professional communication. DoD-specific configurations and TS/SCI clearance are required, and you will work within #J-18808-Ljbffr Jobtailor
Vacancy posted 4 days ago
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